Hathway Complaints & Reviews

Hello Hathway,

I am Manohar Newalkar from Worli, Mumbai Aera. my hathway service is disconnected from Friday 15 February 2019 despite we paid annual subscription till September 2019.
Please refer my payment receipt in attachment. I paid full one year subscription from 8th september 2018.
though i got following due payment in my account.

image.png

please give me full explanation...

100 chenal me 22 dd ke chenal hi or 78 free to air chenal he.
To me 78 pay chenal or bucket pack chenal le shakata hu???
Trai ki web side me bataya he ham apni pasand ke
Chenal lesakate he
Gtpl me hame ki selection nahi diya he or har jagah pe 100 chenal ke bad ham apni chenal selection kar shakate hi
Gtpl apana pack de raha he to me phu ch na cha ta hu ke tray ka rules kaha he??? Hame apki 100 chenal...

I was repeatedly called at least one time per day even though i am not interested in taking any hathway plan. I have already told MANY MANY TIMES THAT I AM NOT INTERESTED, CALLER WILL TELL THEY WILL UPDATE IT IN THEIR DATABASE BUT THEY WERE NOT DOING THAT AND CALLING FROM DIFFERENT NUMBER EVEN THOUGH I AM BLOCKING THEIR NUMBERS....

I had hathway connection when i was in bangalore. The service was ok, no major complaints at that time. It is after that the issue began. I shifted from bangalore to pune which was around 2 years back. I have been receiving constant calls from hathway since then. I have told them on multiple occasions to stop calling me and blocked 34 numbers from them but they don't stop. At this point i am ready to file an fir against them for harrasment....

1. Smart Card Number/ Account number :[protected]Hathway cable card is attached for your reference)

2. Installation address : Siddharth Duge (Contact No. [protected]) (1002, Horizon Green, Raheja Estate, Kulupwadi Road, Borivli East, Mumbai 400066)

Following are the details of payment made for Hathway Cable

Cheque issued in favor of : Umesh Anand Dhulap (Contact No. : [protected])
Cheque...

Hi
For the last one week many channels were blocked For the last three days all the channels are blocked our cable operator, I'm Sai cabels is not responding to our calls we called Hathway help desk number yesterday morning and registered a complaint They informed that within 24hrs this will be resolved Now the issue is not resolved and when we Hathway customer care number we are put on hold for 7min and then the call gets disconnected...

I have 2 tv connections and from past 4 days no channels are coming. I have tried calling the call centre and the local operator but no response. I also tried selecting the channels as per the new policy and paid the amount, yet it does not work. However, some other locations the cable is working. The irony is that i get a payment reminder today even though i have already paid.
Even visiting the local office did not help....

Dear sir,
Hathway wale na hi tho phone pick karte hai na hi koi complaint solve ki h aab tak.
31st march last date h par ise phale hi saare cheenal baad kar diye hai kirpya karke inke upar action liya jaye jo ki govt ke rull bhi follow ni karte hai last 3 month se yehi problem kar rahe hai
Name sachin
Mob-[protected]
Cable opp - no. +[protected]
Balaji...

I have already told the hathway customer care to disconnect my broadband connection two years back, they did not respond at that time. Then in oct 2018 they asked me to pay 2500 for the modem (Threatening by saying calling from delhi high court). I paid it. Now they are again calling me and asking to pay 500 rupess.
I used the service in hyderabad in 2017, still they are asking me to pay....

As per trai new guidelines everyone have a right to section tv channel according to our comferct. But in faridabad cable operator is forcing to buy all channel pack. It is to costly to me.in 130+gst rupee i have a right to watch 100 channel. If i addon something i will have to pay but cable operator of hathway service forcing to buy all channel pack. This my right to choose my channel. So i request you to please contact

I...

I have returned my hathway connection modem and wifi router and was supposed to get deposit money back for my router. Have deposited the router on 6th dec-18, but have not received refund amount as of now. And no response from billing desk as well, have done multiple follow-ups on email and call, but nothing happening.

Account no : [protected]

Name : ragunath g

Can anyone help on this....

I am from aurangabad and i am alone facing the hathway broadbands service issue for the last three months, i had made more than 50 complaints and till date i am not able to get broadband internet, my neighbours internet are working properly, when i complained to customer care they restore for 8-10 hours and afterward they disconnect my internet from their side, their attitude is pathetic and they didn’t receive calls. I had paid in advance...

I have raised multiple complaints since internet was not working from 23rd Jan 2019. I have reached multiple times over phone and there was no response from them.

I have even tried reaching over mail and still did not get any proper response. I have paid for 3 months 2521 and not getting any service.

Could you please take action on this....

It is very visible that consumer has to suffer due to the ongoing issues between the cable network & the channels. Though it is repeatedly informed that post 31st march, 2019 the cable network will only show the channel packs that have been bought by the consumer, having said that i fail to understand why are channels being blocked at this time of the month. This seriously causes trouble to elderly people and the families that watch entertaiment...

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Hathway balaji cable tv operator in scheme no. 114 indore mp took rs.1900 from me for a new connection. And charged 300 rs per month... After 2 3 months all channels have been stopped working and he is not picking my calls.
When i call from another number he picks calls and says he will activate all channels
And still no channel is working except fta channels.
I am feeling cheated on stb box also, he installed second...

We have a cable from your partner neha cable. One feb 26th he disconnected the cable and saying to choose the plan. We said that govt has given time till 31st march to consumer to choose pack. He denied and said that government has given the right to retailer till 31st. Know i ask disconnected the cable he told to give back the reciver back and take security money. When we reach to his office he denied and said what i will do of this box....

I am from banglaore and we facing the hathway service issue for the last few weeks. Either it will not work or it is saying that service is blocked. I have already paid the payment till may 2019. We have tried to reach the contact number in the hathway site and none of them are not working. Also we tried to reach the local support, even from there we are not getting any support. Please let us know what to do next?

My hathway...

Why i am being contacted for closure account offers even though i closed my account few years back at pune and shifted to different city.

I am getting various calls and even after requesting to delete my details you guys keep calling and messaging. It is irritating and disturbing. I want to raise complaint and get into action to stop doing it if not required.
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Dear customer renew ur hathway ac no [protected] in...

Hathway Cable TV Operator (Mallikarjuna Cable Network, Located at KTR Colony, Nizampet, Bachupally ) is providing a bad service to the customers even after paying the required channel money to them.

I have paid Rs 300 for selected Channels on 9th Feb-2019 and still all the channels are blocked, tried calling Cable Operator @ [protected] and [protected] but no body picks the call to respond.

Hathway being a big...