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Hathway Complaints & Reviews

1.5
Last updated Apr 11, 2024
Complaints 6928
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2006
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Hathway Phone Numbers

Phone
+91 25 3252 0310
347
250
+91 11 6165 6655
109
75
+91 22 2600 1306
79
83

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Fax
+91 22 2600 1307
+91 80 4122 8950
+91 24 0248 8555

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Hathway Website

Hathway Head Office Address

"Rahejas", 4th Floor, Main Avenue, Santacruz (W)
Mumbai
Mumbai City District
Maharashtra
India
400054

Hathway reviews & complaints page 188

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S
swagatalakshmi Chakraborty
from Kolkata, West Bengal
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digital tv has become black out since 5-2-19

Address:700056

I am one consumer of hahway cable tv under lco rik entertainment, belgharia, kolkata-56, w. B. Vide a/c no.68254645, bouquer i. D.-58053, nds no.
[protected] & stb no. C[protected] respectively since long with package cost of rs 300/- per month.
I have already submitted pay channel list to my lco on 5-2-19.
But most surprising that my tv is completly black out since 5-2-2019.
In view of above, i would...
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S
Sheetal Bhoite
from Mumbai, Maharashtra
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cable operator of hathway "shree mahalakshmi cable" overcharging for services.

Address:Mumbai City, Maharashtra, 400071
Website:www.hathway.com

Respected sir/mam,. I am mr. Bhausaheb bankar residing in khardeonagar, chembur, mumbai, 400071. We use cable services of hathway cable, by cable operator "shree mahalakshmi cable". The cable operator is overcharging us saying that trai has provided 100 free to air channels. And we have to pay extra for next 25 payable channels. Our cable card no. Is 57296949. Reality istrai has given only 25 free channels. For 150 rs. We have right to see...
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A
Anuradha Konjeti
from Hyderabad, Telangana
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cable tv, gachibowli hyderabad

Address:500032

Hi sir/ mam,

We are staying in the gachibowli area, hyderabad. Even though government has decided on 12 feb 2019 as new tariff system will be applicable from april month onwards and current running package tarrif will be continued till mar 31 2019 without iany notice and giving new package selection form stopped relaying all the channels and not responding to this request by their office people.
Please give us some...
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N
Naseer_Customer
from Hyderabad, Telangana
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hathway a cheating company........

Address:Hyderabad, Andhra Pradesh, 500081

I had a very bad experience with Hathway, I called Hathway customer care on Sunday(Jan 20th 2019) requested for new connection I got a call back from executive and given commitment for 6+1 months for 3K round figure, She transferred call to back end team they guided and paid 3k on monday morning at around 11AM through hathway.com.

Jan23rd wire and internet connection was done in my home, I got a call from hathway for connection...
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N
Nilesh123hathway
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money not refunding after disconnection not responding

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Beware i have booked a hathway connection on 30th december 2018, my hathway account no:-[protected], and i have paid sum of rs 1650 online, in my premise cabling has also not been done, i have called hathway customer care to cancel my subscription and refund the amount they said to email i have emailed on the same day to [protected]@hathway.net and i got revert to write to [protected]@hathway.net, i have emailed here as well with attached...
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J
JAYARAMAN mani
from Hyderabad, Telangana
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cable subscription paid already but view blocked today

Address:Hyderabad, Telangana, 500004

Hathaway mid[protected] jayaraman mani mobile [protected]
I am subscriber for hatchway cable tv in anandnagar colony khairtabad, hyderabad

I have already renewed my subscription on 31.01.2019 paid rs.360 and expiry date is 04.03.2019. From today morning we are not able to view the tv all channels as before. Even yesterday also have view all channels and why today we are not able see. Please rectify and restore our services.br...
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K
kpvinod
from Mumbai, Maharashtra
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channels not showing for selection in ala carte.

Address:560097

I have visited hatchway.com for selection of channels wherein i have found that all the channels are not shown for selection in ala carte. They are not bothered to rectify nor help us in selecting the channels which we require. Very very poor service. I have informed the concerned authority at hathway, but they are not bothered to attend to our complaint. Also i strongly feel that they are forcing us to go for their bouquet so they are benefited...
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S
susanta mistry
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint against extra 20 rupees with gst

Address:Kolkata, West Bengal, 743248

Respected sir,
I'm susanta mistry, consumer of hathaway cable network at banangachhi (Sub distributor shanti chowdhury), setop box nds: [protected] & c[protected] ;my distributor mr shanti chowdhury forcefully take 20 rupee's extra charge on free basic pack. I protested but he didn't hear my word. So i force to complain about this matter. Please take nessesary action soon as possible.

Thanking you
Susanta...
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S
Shubham_patil
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

internet has been down for 2 weeks now

Address:Aurangabad, Maharashtra, 431003

My internet connection has been down since 3 feb 2019. I placed my complaint on 4 feb but the technician came on 6 feb. After inspecting he said that there was some fault but did not tell me what problem there was and said that it would be resolved by 4 the next evening. It has been 1 week since then and still nothing has been done. I just want to know why is it taking so long. I have repeatedly called the customer care for any update. But...
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M
Manjunath S Sanjeeva
from Bengaluru, Karnataka
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cable connection

Address:560090

I have subscribed for my list of channels on 12th morning via online at that time there was no issues however by afternoon there were no cable connection and the operator number in my area was switched off and still it is... Even not able to connect customer care... Fed up if these from yesterday... Please take an action on these as many of them in our area is facing the issues. Out cable operator is not providing the invoice which we pay...
+1 photos
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K
Kr Vijay
from Srinagar, Uttarakhand
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after payment hathway cable operator do not provide cable

Address:New Delhi, Delhi, 110005

I purchased Hathway cable connection from Afsha cable network shadipur new basti Ranjit Nagar
and his number is +[protected] i also paid 1000 for set-up box and 440 for 25 channels but it's more than 5-6 days there is no channel showing. I complaint many times but he is not rectify my problem....
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A
Anjan Talai
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cable service is out of order

Address:Howrah, West Bengal, 711101

This is very unfortunate that last three months i was paying bills through net banking but from 02.02.2019 i am enable to make payment through net banking/debit card!
I have select my new plan through hathway site, but enable to find payment option.
As my local cable service provider behavior is too bad so i want to make payment via online mood. Several times i informed it to hathway kolkata office also send email about it but...
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V
venkatesarlu
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding the modem

Address:Hyderabad, Andhra Pradesh, 500072

Hathway account number [protected], kukatpally hyderabad. I closed the account and their employ collected the modem from me in 2015. Recently they called for modem and i replied to them. I got a call from lawyer that i have due on the above number and threatened through police arrest. I dont know what to do. I paid that amount. When i approached the company, they said that the account was not closed and was in service, in post paid mode. I...
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R
from Indore, Madhya Pradesh
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free to air channel selection

Address:390015

Array
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A
Arunika Roy
from Bengaluru, Karnataka
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harassment after payment

Address:560005
Website:www.hathaway.com

The broadband people took my money and after a payment of 3000 rupees they promised me to set up everything within 48 hours but it has been 5 days and they have done nothing and even not picking up the calls deliberately..

They are refusing me the service when i have paid the entire money for three months in advance. They were very punctual and eager at the time of payment but at the time of setting up the wifi they are doing...
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P
Poodari Venkatesh
from Visakhapatnam, Andhra Pradesh
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my cable operator didn't give for new tariff

Address:500072

I'm a customer of hathway which is provided by "universal cable network" of area alwin colony, kukatpally, hyderabad in my area, they didn't give any chance to select new tariff pack as per the trai rules. But they stopped some of channels and not responding to activate as they are saying it will take some time as we are paying the cable fee monthly we should get all the services or as per your new order they have to provide the option selection...
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Y
Yuvam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refundable amount for hathway modem ac:1163012997

Address:Chennai, Tamil Nadu, 600125

Hi Team,

Account Name : [protected]

I have applied for new broadband connection from hathway after paying the initial amount 943 for one month with refundable amount for modem Rs 400 Total paid Rs. 1343/-. But they took 9 days to provide connection after so many follow up at least 5 to 6 calls for a day and follow up emails as well, I requested to refund the amount they didn’t do as well, finally 9th day one...
+1 photos
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S
srisunny
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment completed but account not activated by showing reason money not received

Address:Hyderabad, Telangana, 500018

Hi Team,
I have applied for new broadband connection from hathway on 29th jan 2019 paid on the same day at 3:10 pm as directed by their service provider through upi qr code scan in their ISP. Hathway portal. After payment they are simply not responding to the service by showing reason. Amount not affected to account. I have transaction reference number transaction id and confirmation from upi site and all . Attaching all the proofs...
+4 photos
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R
Rghvgmbhr
from Delhi, Delhi
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cable connection is not there

Address:New Delhi, Delhi, 110063

I live in delhi. Cable connection is not there from last 3 days. I called my cable operator. His phone is switched off.in other houses cable is coming alright. Today cable operator picked the phone and told that there would be some technical issue so he is sending the boy to check. And its been like the end of the day and no one visited to check. I am calling him again and he is not picking up the call now. This is really disgusting. Worst...
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R
from Indore, Madhya Pradesh
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channel price

Address:Vadodara, Gujarat, 390015

Nidhi cable network (Gtpl) vadodara — channel price list of gtpl package

Mere pass gtpl ka set-top box hai your abhi jo trai ka rules hai hai ki jo channal aap ko dekhna ho use ka paisha dena hai, per hamara local cabel operator jo hai nidhi cable network wo game jo starting hindi standers pack jo de raha hai uska price 230 rs hai jisme koi bhi, sony, start plus, sub tv ya jo baki jo broadcast wale channal hai wo usme samil...
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