Hathway Complaints & Reviews

I had contacted the person from hadapsar branch pune, his name is harshal. He took the payment rs. 2931 and not given any connection yet.
When i asked him he said he will give the connection in few minutes. This is happening from last 3 days. Sometimes nobody picks the call.

I want this to be resolved as soon as possible otherwise refund my amount....

Dear sir we are recently shifted our home from Shaikpet Dhargha to LB Nagar Hyderabad Our set box is not working and it ill shoe\w contact the hathway office or cable operator we contacted our operator but he is saying it is not activating and it will not work in our area so kindly activate my setup box

My Setup box no is[protected]
do the the needfull ASAP...

I had paid amount of rs 2000 towards hatway on 30th april 2017 broadband connection account number :[protected] they had not given me any connection i have given a request for refunding the amount they are not taking any action since 30 days instead they had created new account
Account number: [protected] and charged me extra 2000 rupees, they are telling that the old account is being disconnected and i had not received any refund in...

Dear sir,
Connection details: fcbc skhh, mq1246284, mac: 34bdfa5743af,
Recpt. No: 848108 (April~march, 2018), cq nno. 000070

On what ground, ur not airing this "free 2 air" channel?

From:r. N. Mehrotra, c-80; saurabh park, vadodara-390023.
If this channel is not started, i will lodge complaints with higher authorities 4 ur arbitratory decisions and 4 forcing us 2 pay 4 'free channels" also.br...

Hello,

I am using GTPL Cable and WIFI Internet. Both are not working good.
But GTPL cable is worst.

First incidence - local GTPL guy came and collect 3 moths payment. and after 15 days our cable connection was cut off because he run away with payment. we tried on his mobile no # [protected] but it was switched off.

After that i want to the Ghatlodia GTPL office and paid money for my cable...

Sir/mrs i had paid money 2287/- 7day before your executive mr ajinkiya had promised me to activate line in 2 ur on 7:30 24th may 2017 same time he collected cheque number (648215) no services rare activated i had also given a complaint to nodel officer mr vijay 48hr gone no services activated i said to refund my money back mr vijay replies me i can't do anything for refund so if i can't get my money back i have to do some legal action towards...

Are you thinking customers as fools... I have paid 2100 for 3 months subscription but there is no technician, no executive responding.. Pathetic after sales service no proper response from the hathway..surely will go to court soon and file a lawsuit against you....

On march of this year I was contacted by hathway broadband that if I renew my subscription for three month i will be eligible for an offer called Ugadi offer where I will get extra 350 GB per month and a month free so i renewed my subscription for three months and I was provided with the extra 350 GB for the first two months now in the third month they are saying I am not eligible for the offer and they cant provide me with the extra 350GB...

I have recharged for 5 months broadband, but within 3 months my account got suspended,

Recharge date : feb 24-2017
Suspended date: may 25-2017

Validity till: 25 jul 2017

And no response from them, a huge fine need to be imposed on them, and my account should be activated asap....

Mobile No: [protected]
Area: K.R.puram, Ayyapa Nagar, Kohihalli Main Road.
Hathway cable not working from the past 1 month. Local cable TV operator is not responding the calls. Replying the same answer, that sending people in 10 mind since one month. Operator contact no: [protected]. Kindly check and revert back tomorrow mail ID at [protected]@gmail.com....

My internet is not working. It was not working from Friday Evening then i checked balance, it was showing -2rs then i have paid money (around 3443 for 3 month).

but internet is still not working. I called customer care they are saying account and mac details not available (called 2 times).No response after that. Checked my account in portal and my balance is -3445 rs. please check and let me know the status....

1. Cimplain not resolve and send me mesg on mobile your complain is resolve. 2. Technical peroson home visit at 8:05 pm on night 25th may 2017 (This timming is right for home visit without any inform and at homes availabe girls and ladies are availabe who is resposible any think happn.) look in to this so poor service.

3. Technician visit and then after not taken problem instrument and go away. His not come to again.
br...

Our building has been monopolised by Hathway for cable connection and I have been using it for about 10 years now. However, since last year, the quality of service has totally gone to the dogs. They have hiked up the price twice in one year. We pay for the service, but most of the channels don't play smoothly - the channels keep scrambling, with a lot of noise, voice and video lags and constantly goes off air with the Technical Problem message...

Hi,

I have hathway broadband connection from 2 month. For every month we are facing issues more than 10 days/month. When we register complaint against issues customer care support will responds very late. They will mention by 24hrs it will be resolved, but they are taking more than 20 hours, some time more than 3 to 5 days. If 10+ days we will unable to use, then how our subscription will worth? And they will not refund money/data...

Date of incident: 14-May-2017
Account number: [protected]

After submitting the "Get New Connection" form online, an agent came to our house and explicitly stated that they can provide a broadband connection and took 3 months advance deposit. But later, their technician told laying the line is not possible in our location as the nearest hub was far away or some such dubious reason. This is even after the agent who took...

I am so frustrated with the service of your team and the DSA agent in Delhi at safdurjung, one guy came to my house and he offered me with the service on 19th Feb 2017 and he took a payment of 2700/- from me and post that no one turned up and i had tried calling them so many times but no one responded back and than i have registered a complaint on your customer care and asked for refund and they have cancelled the account number and lodge...

Few Channels are not working and there is lot of disturbance on few other channels. Please contact [protected].
Tried to contact local operator, but they are not picking the call and when they pick the call, just trying to avoid....

My acc no [protected] registered name (Vision earth realtors)
From last saturday my router is showing offline and i have only one internet connection i had called to hathway customer support too many times all the times they r lying that they will send technical man to the office from saturday they are committing same false promises after calling too many times no one visited to my office yet now i get very dissapointed very un sattisfied...

The internet connection is not available for last two days. When contacting the customer care services, getting the recorded message that due to technical snag, the service is disrupted.
For past two days getting the same message. No other message, how it will take to resole and when the service will resume.
I have sent the email also to this regard but no reply so far.
The business is effected to a great extent without...

I bought Hathway broadband services with 1000 gb, 30 days limit at 150 mbps (fiber optics) in chennai but after few hour of connection speed got reduced to 200 kbps and occasionally going to 1 to 2 mbps bu they mentioned 150 mbps in their ad..i complained for the same but when customer care executive called and check the speed it improved to 15 mbps, after that speed again reduced to kbps .. and also not able to connect to wifi most the time...