Hathway Complaints & Reviews

Hi,

I had clearly informed I am not interested to continue any kind of services from Hathway (Telephone call recorded).Apart from this the executive had twice visited my house and got it confirmed that i have discontinued services.

Now acting over smart you have raised a bill of Rs 1148.84 for November months subscription (I have uninstalled all the hatway gadgets in October month).

I warn you...

Dear sir/Madam
Cable oprator hame cable conection nahi laga de rahe hai.bar bar call karne ke bad bhi koi responce nahi de rahe ...aap batao ab mai kya kru..pls jaldi batae......

Name indrasen prasad, a/c no [protected] i had paid rs 3000 in cash for 3 month subscription and get connection installed but late connection after 5 days when given cash. After installed everyday connection goes failure. After continues calling to customer care for reason no one is able to explain why my connection is gone fail each and every time. So ihave decide to remove connection an refund my money back as fast as possible....

This company is a totally bad. They disconnected my internet (Customer no. [protected]) giving wrong reason of non-payment, when the payment was already made on 26th october.

First the customer service said, it wud be resolved in 24 hours. Then i get an automated call saying your issue has been resolved, but it is not. Then the customer service said it will be resolved in 72 hours. She is smiling while speaking when i said...

I have subscribed to [protected]@y as it is community connection in our drdo townsip. C v raman nagar bangalore -560 093
for quite some time most of the dd channels are not being transmitted properly. There are lot of glitches. It is irritating to hear any program or news .
Please advice hathway to address this. It is mandatory thatDD channels be transmitted properly as it is a National Channel.Bad transmission amounts to violation...

Hi ! my name is eshwar and i am from Hyderabad, india . i made a online payment for my internet topup (hathway ) . the amount has been deducted from my account but hathway haven't received it . i spoke to the customer care support and they and they suggested me to check with my bank . so i rang hdfc customer care and spoke the executive who confirmed that payment is successful done and the received is hathway and gave the transaction id ....

Fx channel, star movies, starmovies action star world, english channels are blocked why do i have to complain after every twice a month after every 2-3 months chanmels are blocked why???
Iam payimg you its not that you're providing it for free even after complaining the channels are back after 15 days why does ittakes so much time im tired of complaining fix this and fix it permanently...

The set top box we using is under satisfaction. Hathway is offering poorly operated services. It creates disappointment as we are unable to watch
our television shows. Please revert as soon as possible....

The person of GTPL collected the cheque on 20/10/2016.
But till date the connection is not started.

I have called the person who have collected the cheque. But he doesn't receive the call.

I have mailed the company but the there is no proper response from the company.

My name ; D. M. PATEL
Mobile number : [protected]
E mail : [protected]@gmail.com...

I made payments for reactivation of my broadband account 5 days back and my account still hasnt been reactivated. I've called them several times and all they do is register a complaint and tell me that it will be resolved in 4 hours, which hasnt happened yet. Even talked to the manager and he had the same response for me. Everytime i call they keep my call on hold to check and take a very long time and its not a toll free number so i get...

My internet is down since last 5 days. Inspite of continuous calls and dropping of emails to the customer care department there is no response at all and executives are very rude and no one is willing to help. The floor managers really dont know how to talk to the customers and this been the 5th day my internet issue is yet not rectified. Also every time i call them they are giving wrong excuses and lame promises.

They have...

Our internet is not working since more then last 2 weeks, we have been complaining regarding the same again and again but still didn't get any resolution. Just they use to send message that your problem has been resolved and after that also internet doesn't work. As we are working girls, there technician also doesn't inform while coming home to check the problem neither any intimation from there end that some body at this time will come or...

Here i would like to inform you that my gtpl broadband service is not working since last 10 days, i've registered compliant through gtpl web site on 23/10/16 (complaint no[protected], 28/10/16 (complaint no[protected] and 31/10/16 (complaint no[protected]. but still it is unsolved and this type of problems i faced once in a 2 months, it means it's a regular problem. so many times i've called to their customer care executive and every time they...

My number-1584183.

I need a bill copy for my renewal payment which I made recently. I have been following up since 1 month. Sent several mails making calls daily.. The response I get is i t is in progress. And it has been in progress since many days.
I simply don't understand how long it takes or generate a bill copy. This is minimum expectation. I need to submit bill in my office.. Today is last day.
br...

I use two hathway internet connections.The one in Pune, I use 1 Mbps plan with 50Mbps for first 15 Gb every month . It has turned very annoying that every month, irrespective of our usage, the speed does not last 50 Mbps for more than a couple of days. While they promise 1Mbps for the remainder of the month, that does not happen at all. Another connection I have is at Mumbai. This is even worse. Here they never ever provide the promised speed....

In a months most of time hatways set top box shows no receiving signals. Some times continues 2 or 3 days signals not receiving. When we call to the operator the person not receiving call. 60% 9f time in a month there's no connection...

I am not happy with the service provided by the Hathway broadband service company. I am repeatedly facing the issue with signal even after complaining to their support team. In every hour the internet is going offline for 5 to 10 mins. This very annoying and disturbing. I am simply wasting my money in calling them. Kindly register my complain and take necessary action against the company....

I called gtpl for the new connection on 12th of october and gave a cheque to the gtpl exicutive on same day (12th of october). He had promised to start the connection within five days... But till now its not started... Gtpl customer care are saying that we can do nothing till connection is not started...

Gtpl guy is dhirendra singh ([protected]) who had took the cheque from us and the reciept number is 264315 which is registered...

Dear Sir..

Goodmorning. This is HM Pathak, resisiding Adinath society, VIP Road, Karelibaug, Vadodara.

May I know the Monthly charges for POPULAR package for GTPL cable connection.

Is three any changes. Cable Operator is never informing the changes & attitudes towards GTPL customer is NOT Accepted.

Thanking You

H M Pathak ( [protected] )...

I'm customer of Hathway cable TV recently I have called to office to ask about the channels they have removed they talk about all nonsense & useless things till now no reply to the complaint given today also I called not picked the call, this is not the way, very bad service...