Hathway Complaints & Reviews

GTPl Connection is disconected suddenly from 1st week of July 2016at belowmentioned address.
Ishvarbhai B.Patel,
A-35, Surbhi Park, Opp.Pushpam Complex, Isanpur Vatwa Road, Isanpur, Ahmedabad-382443.
Informed by E mail.Neither Connection is established nor refund is provided
though assured.Do immediately for refund.
From-Ishvarbhai Patel,
16.09.2016...

Good noon sir,

I had purchased GTPL broadband Internet connection around 4-5 months ago. During this period I had to complain many time just because of their very poor service. You can also check my previous complaints on this portal as well.

Complaints Points :

1. On weekend, every Sunday, the internet connection is down for whole day. It happens not for me only but for all the users near by...

After making prepayment for 1 month broadband service on 1sep2016, the service is still not activated as on 16.sep.16. Send repeated numbers of reminder on mail but they took no action.
Now i request for refund.
Hathway Ac no. [protected]
Name suryakant Tiwari.
payment of rs 880 through cheque 448518, on 1 Sep 16.
Location kandivali west, Mumbai 67, maharashtra....

Hi,
I have taken broadband connection and my Account no is 1601486 from Surat Area. I registered the issue at customer care - Surat, complaint no. is 17711329.
A engineer visited my house and checked the issue on Tuesday, he confirmed me that there is cable problem. And cable has to be changed. After that I had regularly followed up with the Surat customer care dept. They are saying that "they we solve the problem" is the...

Hii,

I have subscribed for hathway 50mbps speed bt getting slow speed then 1mbps.. its been weeks i have subscribed for hathway 50mbps internet bt speed is too low compared to 50mbps, web pages are opening slow, applications are slowly downloading. If need more information you can mail me on below email id..

[protected]@gmail.com

Below is hathway acc no,

Hathway A/C no: 1412609br...

Dear
My Name is Kuldip Vishwanath Howal My Card no[protected] last three months my cable service going on un regular. so many time i am complete your executive but they were not response.

i would like to you are help me

Best Regards
Kuldip Howal
mob:- [protected]...

I am an existing Hathway customer A/C No - [protected]
I have been using the service for almost 2 years. One June 6th 2016 while i was making online transaction I got error message and hence two times transaction was done. So for both transactions amount was deducted from my account. and there was no refund. When I checked with my bank they informed both the transactions were credited to hathway. But Hathway deactivated my account on...

Cable is unavailable in my area most of time, the cable operator doesnot pick up phone and does not respond.most of times he says that there is network problem in whole city.i am frustrated with this type of service.
in a day almost cable is unavailable in evening .error shown is
setup box is unable to receive signal. and this is not shown in my setupbox only, but also in all other neighbours of mine....

Service is very bad. Since last 15 days no connection is available. No one is earing my complaint......

I undersigned, C/O Mr Shyam Jugade flat no 101 Srinivas apartment, right Bhusari colony, off paud road, Pune - 411038 have a digital cable connection with set top box.They have been collecting quarterly tariff of Rs 915.To pay the amount we contacted their office several times in July 1st week on phone number [protected] who claimed that they will send the rent collector immediately. However nobody turned up for 2 days.After which we visited...

Why not adding toonami India channel.
Its been long time that channel has been broadcasting on almost every broadcasters.
If these kind of service will be offered by gtpl then we are very sad to confirm the customers base I am your loyal 14 year old customer.
Please kindly pay your heed to our request and add toonami India channel as soon as possible....

Dear Sir\ Madam,

We have planned to give Hathway wifi new connection. So we called the local Hathway executive of Doddathoguru, Electronic City Phase 1 to know about the plan details. He informed us for one month prepaid plan we need to pay 1035 Rupees per month including taxes and installation charge will be 570 Rupees. We made a payment of 1605 Rupees total on August 14th 2016 and we got connection activated on 17th August...

I, Manish dave [protected], my user ID manish4275 would like to inform you that I have taken 2 years broadband plan from GTPL broadband and paid full money in advance but still date i am suffering with the problem of broadband connectivity. In a week, almost 6 days it's not working and due to that I lost so many my important works which I do through mail only. I purchased this plan for my export work but it doesn't worth for me.
br...

My gtpl broad band connection was started on 19-june-2016 but the mobile application as well as the data received from gtpl office says that the connection started on 18-june-2016. The gtpl executive confirmed that there is error and date will be extended. But it has been 3 months there is no updates. I emailed about 20 times to [protected]@gtpl.net and then to higher authorities [protected]@gtpl.net and finally to nodalofficer. [protected]@gtpl.net...

It has been 15 days that I have requested for shifting of connection of a/c no:[protected]. But, the customer care people are promising me daily that the connection would be shifted the next day. And I have been waiting at my home all the day assuming that they would keep their promise. And apparently they them selves decided that I don't need my connection to be shifted with out even calling and confirming it from me. I don't understand how...

Hi,

I took a new connection but those HSR branch people gave an old Hathway setup box and just kept on extending the date to give new box. Whenever I asked for new box they always said next month. Now that old setup box has gone bad and now I asked a new box, so that lady in HSR branch is telling to buy a new again.

Is this the way Hathway performs in Bangalore. Ridiculous. Please provide me with a new setup...

Took a plan of 50Mbps.. But the speed is very low..less than 1mb... Fake promising to attract customers...

Need your help!

I “Vivaswan Nimkar” do have prepaid connection of Hathway Digital TV in Kothrud, Pune. My monthly subscription is 400 INR and my card details are[protected].

I am trying to recharge my cable subscription from last one and half month. I have given the monthly subscription amount to your agent “Navnath” (his Mob no – [protected]) on 8th Aug 2016.
This is happening second time,...

Hello,
Hathway sale executive came on saturday (3rd oct 2016) morning and gave commitment for installation till yesterday evening (4th oct 2016) collected all 3 months in advance.
Just because of commitment provided by your sales executive i gave all money and took work from home for 5th oct 2016, but after so much follow up and lots of calls no one has turn up for internet connection fitting till today : (

No...

Dear sir/madam,

I want to confirm about how much installation charges and speed for the limited plans of your gtpl broadband connection?

I am from bareja nagar - 382425.

Here "shriji internet service" provider charged 3500₹ (Include installation + wifi router 1000₹).

And also they are saying limited plan have upto 12 mbps speed. Where on your gtpl official site i...