Hathway Complaints & Reviews

Dear Sir,
My customer ID is zakir2 My Register no is [protected]. I am having a issue of net is not working. Please solve this problem as early as possible. Also i am trying his toll free number but not reachable. Please give me solution regarding my complain....

This cable TV service is useless... First of all they fought for not giving Goa channels to The satellite DTH provider and now as we compulsorily have to take only cable connection they are providing worst service... Wait no service at all... So poor condition.. According to me if they don't want to assist us then close it... First of all they take more than 6 months to install a cable with the service man called Riz... shows his face only...

I am not getting tv cable dish. from 1month when ever i on my tv it shows contact operator that's it. so i kindly request you to solve this problem. h. no b461, 462 ag colony near esi hospital hyderabad #[protected]...

We have taken a prepaid broadband connection from gtpl (Gspl). We are very unhappy with after sale services. Gtpl has taken connection charges for one year in advance and every since, there has been constant disruption in providing internet services. Once money is taken in advance, you are no longer treated as a customer. Poor and pathetic services! Never ever take prepaid connection (Personal piece of advice)!

Too often, internet...

I have applied for hathway internet connection on 1st august 2016 and made a payment for three months subscription to mr. Ajay jaiswal (Sales executive of hathway in indore). He confirmed that the connection will be installed on 2nd august but the connection was not provided. When i called ajay jaiswal about this issue, he didn't received my call, not replying me back when i sent him messages. So, i called customer care of hathway on 3rd...

I have had hathway disconnect my connections atleast 5-6 times or more and lose internet for atleast 2 days every month - in spite of doing payment before the month ends.

They charge me for 30 days, but end up duping me of full connectivitiy almost always. But this time - thats july 2016 endi have lost all patience and have to tell about my frustration.

The 'new' systems dont show the money i paid.
br...

I have made a payment for hathway on 21/07/2016 of rupees 3151/- for the account no [protected]. Every week i have been calling customer care and they promise to activate my account within 4 hrs and it never happened. Also when i ask them to transfer the call to higher authority. Call is on hold forever and never connects. I have tried contacting them over an email, but i did not get single reply till now.

I have even asked...

No call back after promise
Such a horrible experience I have got from hathway. It's been 1 month I am almost daily basis calling them to rectify my issue, I m just getting false promises, worst part can't even send a mail to nodal officer all wring email id is been provided, gets bounced back, such a bad customer relationship management they are following. I am really looking to change my service provider, they just know to loot pepl...

Broad band connection is not working sice night of $yh Aug.

My Mobile number [protected]
Name Girish Bansilal wani
address Sahayoga building Lal Datawaja, Ajmedabad

this has happened second time in last 20days

this time reason biven is DP roblem.

please try to fix in in a nice way, not makeshift.

thanks

Girish...

My hathway internet connection is down most of the time. I am logging support tickets again and again and they are not taking any action. They simply close the tickets without doing anything. I have complained about this more than 5 - 6 times last month but no luck. Having a very bad experience with hathway. If it is taking time to fix the issue, then at least give me any estimated timeline.

My account number : [protected]...

I have been requesting to open the desired ports after I purchased the static IP from the company. They took 1 month after I paid them advance rental for the year and now it is more than 1 month since I had been requesting to open the ports. Also since last 5 days I have been complaining for drop connectivity and I have been assured every time for a resolution in 24 Hrs which is still in process as informed by the help desk ( I guess its...

I am from borivali and all over the borivali hathway have really poor service, not stable at all in case of connectivity and speed, 1 mbps speeds drops below 600 kbps on speed test, after every two days network is down, i get confused that i am using hathway or mtnl? Hathway have technical problems but it's not my lookout, as hathway don't offer any concession if there net is down for several days they do take charges for all days, totally...

The broadband speed is very slow from the past week . Less than what they promised. They promise us 50 Mbps internet speed . but I can't even load this website using the broadband . Haven't contacted their customer care, doubt whether they will solve it. I hope this complaint is resolved....

Dear Sir,

In a month we send out approx 25, 000 to 30, 000 emails pertaining to our business 90% of the emails bounce back & our Id's gets blocked & the limit gets over.

If possible to a reverse DNS Server. Please aslo inform us regarding the bulk email procedure.

Please respond at the earliest.

Regards
Jennifer
Penguin Holidays Pvt Ltd.
Sayeed Bldg, 1st Floor,...

Account number [protected]
Dr M S MAHAR contact number [protected]
WE got a hathway broad band connection on 21 july 2016
We were promised 50 gb of data at 50Mbps for 1 month for a sum of Rs 1380 plus Rs 300 for one time installation charge total of Rs 1680.
we received only half of the promised data that is just 25gb that too was finished in 10 days.
now they say everything is as promised and are not listening...

I have submitted my charges, but still my connection is not active, because cable operator cut my cable. In previous month I used only 17 days my set up box. But I paid full charge. Continuously my set up box shows technical problem. What is this? I don't have so much time for Sycophantically moving around them what they people want from us, who cut my cable connection without any reason. This problem is comes to me regularly.
Please...

Billing Executive not coming to my house... Every month I call many many times... Every month I go to Hathway office paid the bill...
Very bad... Hathway.
From chilkalguda x road.(Sai is my area billing executive)...

Hello, i am one of your unsatisfied customer

Your customer care service is worst

I wish english had much better word then worst, so that i could tell that word to you.

If you don’t know let me tell you what it make me so much hate about it :

1. When we call customer care no. It says "network busy".

You guys are running this big company can't you...

Team

I am facing internet connection problem from last 1 week.
I have been calling your helpline and no one helps in this regard, neither people are competent enough to solve problem, they have just one answer we have raised ticket and someone will help in morning.

Unfortunately no one helps, I account is 1033171.
This is my last try expecting something could be done.

The only option...

A while back I moved from Nextra to Hathway on the enticing bit that it was offering more speed. The plan been taken was 50Mbps, where was the last entire month and a half I have never received the given speed.

Worse to that nowadays the speed in the evening drops to a few 100 Kbps. The resolution team today morning post my call adjusted the speed back from there backend from 5Mbps to 39Mbps in the morning, but now it is back...