Hathway Complaints & Reviews

I have taken an connection by paying 3500 for 3 months 10 days back.

Acc no – [protected]

I think you guys fooled me. My hatchway is not working since last 3 days. Have raised multiple complains since last 2 days & spent close to 200 rs over phone but i think your customer care work in an absolute no resolution zone.

There is no pint going ahead with the same since i am paying for a wire &...

Hi,
Iam Hathway customer iam relocating to new area in Hyderabad.I have paid amount for reconnection, but because of the no feasibility in my area Hathway is not given internet conection to me, at the same time money also not refunding from past 2 months.every time when I called to customer care they will tell we will processing but no result. I lost and time.please look in to the ishhue....

Dear sir,

I want to bring to your notice that from last 2 weeks i was trying to get a hathway cable tv connection, and after my repeated requests to the hathway office in my area, from last 2 weeks, i failed to get the connection.

I joined in flat no 304 of srinivasa towers, rajiv nagar near mothinagar hyderabad on 01-june-2016 and from that day i am daily calling hathway office (Calling[protected] two to...

I am a gtpl user. recently i am facing a major issue of speed. i have contacted GTPL c.care but not satisfied with their services. i want to file RTI or complaint against them as they think they can run this bloody company without customer.they think customer as BHIKHAARI and respond to us like STREET DOGS of their house. i am not gonna tolerate this. if needed then will file PIL against them to make them realize how to treat the customer....

So, I got a connection about a 15-20 days back. I was promised seamless connectivity with great speed. So the problems started with day 1 itself, internet got disconnected one every power cut. I connected with customer care and they said they would resolve the problems within 2-3 days. that didnt happen, i contacted the Nodal officer at Hyderabad and a compaint (no[protected] was registered, thought problems would be solved. The executive...

Hello..

Recently we have opted for gtpl cable channel in visakhapatnam andhra pradesh instead of opting for dish connection but we are not satisfied with their services. The reason is none of the channels are coming properly... At the time of installation of gtpl hd set top box, all the channels are avaibale. Later on, they disconnected sun network for more than two weeks. Now sun network channels are coming but ktv and sun...

I have been facing internet interruption from past 1 month, i have complained to customer care number of times and there was no response. Service works for a day and down for a week. Lot of representatives came to repair the service but of no use. No responsibility, no response to customer and no value at all. Pathetic, insane and waste service.

Customer ID: 1317224...

I jayesh desai aged 86.residing at c2 shyamkrupa aat, nr.judges bungalow cross road, bodekdev, ahemedabad380015 using GTPL cable TV.since yestrday tv stopped working.i want to know this term error 20 .pl.start my tv urgently as i am linked with market and it may happen that i may likely 2 inccure gret fianncial losses.In short i wish &want that my TV must start functioning.(1)date of incident:10thjune 2016.(2)clint no.ip:[protected].(3)serverip:[protected]repair...

Today, right now the opening match o[censored]efa europian championship football match is kicking off snd i am writing you this mail as i am unable fix the unavailybilty of set top boxe's signal. While contacted with customer care, they said it is the probrlem of local signal provider. Further, when contacted to local service provider mr deba, it is found to be his mobile is switched off to fascilitate his sweet good night sleep.
My grievence...

Hi,

Cable i'd :[protected]
Since 2010 i'm using never had a issue but i'm very much unhappy with few things.. Very bad service. The local guy who was in touch earlier passed away. After that one guy by name karthik is dealing and he happens to be too rude and he will behave as if he is paying for my service. My settop box needed to be replaced and i requested to be replaced in a same day evening... For that the way...

Set up box of gtpl is not working since last 10 days. Registered complain several times in gtpl for attending the problem but nobody has responded & every times said our technician will come within 24 hour for resolve your problem but till time nobody has responded.
Complain no. 307853 & 308872 as per registered with gtpl, ahmedabad, gujarat.
My name is l. S. Kar
Contact no. [protected]....

I was using hathways broadband connection my hathway a/c was 1167335, i already disconnected the broadband connection since 1 year and paid the bill and returned all the instruments but still am receiving invoices. For this issue i already contacted the customer care of hathway they told me, you don't have to pay any amount and in future you will not receive any invoice's, but still am getting invoice mails, hard copies of invoices to my...

I have opted for gtpl broadband connection as per plan shown by your representative mr. Girish (Mob [protected]).

1) from last 1 and 1/2 month there were about complain of mine regarding the broadband connection. Every time your represantative explained that server is down. But at the same time, there was no complain in my neighbourhood of gtpl connection.

2) once regarding the same complain, your cust. Care...

They have taken full your payment with around 12 chanels of zee network, & now they have stopped telecast of this chanels, what should we do?? Is this what for government started stb services??? This is too much unfair as we pay money & dont get service what we paid for?? Any of gtpl authorities are nkt answering our questions??

Kindly look into matter....

My account nu is 1573015..
Iam dr roshan bhugaonkar iam using Hathaway connection since 3-4 months but recently since 20 days it's give problem very much.. till now I hav done at least 8-10 times complain but nothing is done.. every time I get answers of maintenance.. nobody is taking any responsibility for this... only once ur technician came and it worked for 3days and stopped working..
After completion on three months package...

Hi,
Hathway broadband customer care.. I have seen ever worst.
Customer id #1168730

Fro january my prepared service got changed to to postpaid without any acknowledgment..!!

Everytime i said to clear unnecessary amount from my account.. They didnt do.. Every month i have to struggle to call them for billing amount for uninterrupted service..!! Then use to pay...
Next month again they will...

Iam a retired man aged 63 years and have no pension as was working with a private company.
I have paid wide my account no 1854646 rs 4550/ advance payment or 12 + 2 free months on 5'th june 2016. It was all in good faith and my family likes only zee channels and daily view between 7.30 pm to 11. At night. Since zee tv is deleted, and my family looks at that channel in the evening as their favourate channel. Now as your customer service...

Sir,
Our TV channel not working since last 6 days. We get (Information Access Denied) on our TV screen. We also informed to cable operator but he is unable to help and resolved our problem.(NUID[protected]

Please do the needful.
(Bharat Shah)
Address:-5, Divya Bunglow,
Nr.Chandanfarm Party plot,
Jodhpur Tekara,
Satellite, Ahmedabad-15...

Hi,

I got hathway installed (30gb 50mbps plan) on 31-may-16 and within 3 days o[censored]sage i receive a message that the 30gb data has been utilized and the speed will be downgraded. I checked my account and it shows usage of 10 to 11 mb for a period of average 20 hrs per day. Can you explain how this is possible? I have been using other internet services (Bsnl, tata photon) for more than 6 years and have never exceeded the limit...

Dear sir, gtpl not provide me internet and also not give refund..

I sent 50 mail to customer care.. And also no any reply from customer care..

Last mail as below...

Why you not reply???
Call me[protected]
Call me[protected]
Your service is very very bad... My net close from 26.3.2016 today 02.06.2016.. This is very long time...
1-wrong information provide by your...