Hathway Complaints & Reviews

Dear Sir,

I am a share market dealer and I have send 5 to 6 complain mail to hathway customer care as well as also by telephonic communication.
Now one is able to resolve my issue.
I want to sue on Hathway Broadband please support me

I am very tired

Id 755287
Name Kuldeep Jain
[protected]...

I booked boradband internet connection on 14th March 2016. I paid Rs. 6840/- for the same. Connection is to be installed and activated in Koramangla, Bangalore. I lodged complaint with the Hathway, called many time but till now the connection has not been made active. My compaint no. with the company is 16199077...

Respected sir,

My self abbas umatiya, i am customer of gtpl broadband, userid abbasali08
Mo [protected] my problem was very old since i had purchased this plan, , my plan is 512 kbps and 2 mbps but unfortunately i am recieve only 1 and less than 1 mbps, i was complaint many times still no engineer was come and no visited, such i am very feeling bad for this poor service,...

We had raise complaint on 18th march our local area(Vadodara makarpura) net not working. So please look at this matter. After that one person came look into this matter net started to work only for few hours on 19th march continuously we call gtpl support to solve our problems we register 4 time complaint and one our complaint is close with out solving our issue.

When i call customer care today they didn't raise my complaint...

I am using GTPL connection (Kubernagar, Ahmedabad) since last year..I have subsribed to the plan having bandwith of 10MBPS. its been 3-4 months there is no speed of data as such, i have made complains to the customer care several times, almost twice a week to send someone to check the connection but they failed to do so. everytime i call to CC and make them understand the problem for 10 mins. I am fed up with the problem and no more require...

My hathway broad account number is 1335659. There are 2 complaints that i have:

1. The internet speed was always less than promised and there were issue of frequent disconnection- i had put in multiple complaints but every time it was closed without my consent with no resolution. I have attached the screen-shots taken at various times when the system quota was not fully used and i was supposed to get the promised speed of...

Network is down when using continuously for more than 3 hours. Think some problem to do with the router provided by the company...

I have gtpl broadband connection. ahmedabad.client id:bb230348 I have paid 8150 rs to gtpl which provide 1000 gb for 1 year at 10 mbps speed. There is a kind o[censored]nsatisfactory issue with gtpl. I have complained at around 10 times within a month regarding my wifi speed and connection error. . I have to complain every 2 - 3 day per week. When i complain regarding wifi speed and failed connection, they always register my complain but after 2...

I am Rohan Shinde. User of hathway broadband services pune region. My Customer id is 1285430. They charged RS 100 extra in balance amount.
My remaining payment was Rs 302/- and they charged me Rs 400 as balance amount.
Also on their online payment portal they do not display exact amount to be paid. They show amount without taxes. Consumer could not get idea exactly how much money to be paid....

I have requested for a new broadband connection with hathway in mumbai.Its been 10 days I dont receive any updates about the modem which is yet to fixed.Numerous calls to their call centres and area manager AbhayParekh [protected] goes in vain.When they do answer they don't give you a specific time in the day they would be coming and you wait endlessly.They never show up.While filing this complaint I am still waiting and trying to contact...

My account no is 1271521. I have made a payment of 1270.60 to renew my subscription for this month. I have made my payment on 11th March but the account has been activated yet. I have called the customer service for more than 10 times but none of them have been able to resolve my issue.

They have transferred the calls to the managers and escalated the issue. But none of them responded after being on hold for more than 30 mins....

My account Number is 1331617. My plan was Speedway 2 Mbps, which consisted 2MBps for 15 GB, and 512 KBps onwards unlimited for a month. I used to pay 2100 for 3 months. I converted the same plan to monthly, for which the hathway executive collected 700Rs. but now i'm told to pay Rs 607 extra, saying that your plan is postpaid plan, without prior information. The customer care people are rude and unable to give a solution, nor replying to...

Hi,

My Hathway A/c no is 966420. My net was closed through out November, December & part of January. So I requested them to consider this part of 75 days in my billing cycle and sent me bill for remaining part. Also my co-coordinator Yogesh (Hathway Kandivali Branch person) has taken my repeater of WIFI since last 3.5 months for repair work which I purchased from him (Hathway ) which has not been yet returned.
br...

This is the worst service I have ever had and the customer care representatives behaviour is the worst..I already made a payment for a top up of 10 gb...the same is not processed after 48 hours of payment and even after several times of calling the customer care..they say the plan doesnt exist anymore(even though I was able to recharge the plan, given in their site) and are not ready to refund also...I am a highly disatisfied customer and...

Here i would like to inform you that my GTPL Broadband Connection is not working since last 8 days, I have already register complained on GTPL Customer Care on 11/03/16 (compliant number- 1128985 & 1133283). Still issue is not resolved, So i would like to request you to look into this matter and resolved it as soon as possible. My User Id is - jimmy_patel8

Regards,
Jimmy Patel...

My account got deactivated. At the time of sales they said its a 3+1 month offer. I have prepaid the amountI for 3 months. But, it is deactivated now after completing 3 months. I have been in constant follow up and forwarded the bill copy and marked it to their nodal officers and appellate authorities around 6 times. Every time they will say that they are going to arrange a call back but none turned up till date. If I shout at them they will...

They promised an auto renewal option and when I opted for it, the next month's money was NOT deducted from my prepaid wallet of sorts. They suspend my connection without any notice and the GOOD FOR NOTHING customer care gives the same old we will restore it in 4 hours for the past four days. My money is stuck with them and there has been no service yet. Worst part? I the fourth day, some customer care fellow calls me to remind that I...

My Hathway Broadband Account number is 1536069.

I took their HD 2 Stream plan ( 50 Mbps speed with 15 GB monthly data cap) in January 2016, with billing cycle starting on the 23rd of each month. This connection was taken after paying an advance amount of Rs. 2747.

During the 1st billing cycle from January 23rd, 2016 to February 23rd, 2016, the speed was dropped to 1Mbps saying I had crossed the 15 GB monthly...

Dear sir,

I have taken gtpl connection at my home on 26th january 2016. Gtpl marketing guy mr.Divyang have given me receipt of payment of rs. 4070/- and told me that your connection will be activated within 7 days from today. Though after this date over 1 month passed away but till today internet connection not activated on my pc even for a single day. I called customer care, i called divyang no of times but no one have given...

To whom so ever it may concern,

This is to inform you that i have subscribe for your internet services on the name of kalpesh mevada (Id: kalpesh22291) since 3 years. I had no queries regarding your internet services. But few days back i've received renal call from one of your excutive mr. Jayesh somaiya ( [protected],[protected]. He asked me to renew the subscription for the new year. Event hough my subscription has...