Hathway Complaints & Reviews

I am Murli Chari, Card no[protected]. We are facing a great trouble even after paying monthly recharge. They are not responding to our calls and not even have courtesy to pick up calls.
Looking for immediate solution.
contact no [protected].

Area Pune
Kothrud
Matirey Baug...

Sir recently i transfered my home in ahmedabad. i contactected new supplier of gtpl for connection in new area where he said that you have to take noc from old supplier through mail after that i communicated with old supplier where hw ensured me to give noc but when i again contected to new supplier he said still there are no noc received from old supplier.and when i called to old supplier he said i already sent noc.
In this way i...

Account no. 603607. Lodged a complaint yesterday. Was told that it will be resolved today by afternoon. But still not done. Need to get this resolve at the earliest. Technicians are not able to trace the cause of disruption of the internet....

Hi, My name is pavan. In the month of November 2015. I got a message from Hathway stayting that. If i make the payment for 3 month in advance payment i will get 1 month extra free. I believed that and made the payment of INR.2793/- on 28th Nov 2015. Hathway people had given written receipt receipt 3months+1 month. As per this offer i need to get internet connection till 28th March 2016. But till Feb 2016. There was no issue on the same. In...

Vary bad service from starting.
Please closed this company in case of Froude (420) with customers.

My broadband user I'd is-
shreepalo11
And reg.contact is-
[protected]

Please do it immediately to save other customers....

Neha cable network in D-2 block janakpuri your distributor increased cable charges without prior notice and when asked got angry and cut our cable connection and refused to give security deposit of set top box.we have been customer of hathway from such a long time and are satisfied with your services but your distributor is misbehaving s as well as forfeiting our security deposit. .kindly see to it and do needful.we will b grateful.waiting...

Hi,

I am unable to access internet on my Wi-Fi router.

Getting Error on internet explorer: Page can not be displayed...

Dear,
hathway walo
pagal ho gae ho kya net nhi chal raha humara thik se pese lene ke time pe toh apni esi ki tesi krwane aa jatey ho message karte ho mail dalte ho...
net bhi chala diya karo.. humare pese refund karo vrna thik karo is problem ko vrna tum logo ke khilaf legal action lunga...aur agr router lene ghar pe aaye toh dekhiyo tu.. bnda bhi yhi bitha lunga...jab tak do mahino ke pese refund ni doge...
net...

I am neurosurgeon from tata memorial hospital parel mumbai 12. Most of tata resident doctors are using hathway broadband data cable connection. We all are unhappy with the poor connectivity of your network. Esp in these days we are in real need for our exams....

My Cable Operator has installed Hathway setup box more than a 2 month back. There are many channels are blocked and coming message of "You're not authorized to view this channel" till 04th March. From 05th March all channels are blocked and give the above error.

Hathway Setup box MAC ID : 18550F302059
Cable Operator Name : Mythri Communications

Customer Name : Srinivas PSV
Address : Flat No. 104,...

I called for an internet connection from hathway on the 10th of February 2016.Hathway was quick to respond and on the 12th a representative from hathway visited my house and explained me about the plan and offers available. As per my convenience I chose a plan which cost me 3800rs. The person promised to install the modem and get the connection going within 7days. The cheque I provided was realised on the 15th of February. The funds were...

My account number is 1114656, I recently called customer care to report slow internet, i was informed that my 25gb data usage was over as per my plan. My plan starts on 11 of the month, I called customer care on 29 feb. During the conversation i was told almost everyday 1gb data was used (that should me 18gb 11 - 29) i asked them what was my data usage on 27th feb 2016, they told me it was 1gb. I am unable to understand how did i use 1gb...

My GTPL internet user id is dkjoshi11.I've registerd my compalin regularly since 3 days.But, It can't be solved YET.I have already paid my payment as advance.when payment taken from ur executive he give assurance about ur superb service.But, Actually ur service is totally worst. Third class.And ya Tomorrow will Sunday.Nobody in ur Team of technical person on duty.And As payment collection side ready for any time.even i cal him to collect...

I am not getting KIRAN TV Which is a Malayalam language al a CARTE channel for which I have subscribed. However despite payment the channel is going off line frequently. Last four days it is not coming with a message E16-4 Service is currently scrambled.
Please help to get KIRAN TV connected urgently.
C.GOPALKRISHNAN...

On 1st March, I paid ₹ 3570/- for Renewing my Broadband Connection Plan for next 6 months. Firstly I didn't get any sort of acknowledgement from GTPL yet and secondly from more than 72+ hours my complaint is not being lodged or taken seriously. I raised an online complaint ticket which is yet unanswered. I called for more than 10 times but I didn't get proper response on call. They were just ignoring the fact that they got payment but they...

Continuous disconnection from May till date, no timely assistance and issue has not yet been resolved.
Ticket Numbers allotted. Failure on part of the GTPL company to provide regular broadband service.

Desirable Resolution - Refund the amount paid for 2 yrs contract 8, 000 INR after deducting for the amount as per the usage....

Dear Hathway Users.

I feel very bad for Hathway Customer Service numbers.

The New Customer Service they have Provided is not Even Toll Free
[protected], this number is Chargeable to the Hathaway Customers which they keep waiting to there customers.

And When i talked about this service, the CSE asked me have you ever used customer service numbers for ICICI or Vodaphone or others they also...

My Account Number is 1500182, i am facing internet issues 5-6 times monthly and company isnt taking necessary action inspite of several complaints logged to them.

Latest Comaplaint number[protected]

Now when i am trying to call them on the IVR they have setup maintenance work for 2 hrs but now its already more than a day so not able to contact the call center.

Note : They have not infrmed on the...

Dear sir,

My Hathway ID is 1568878, their is an issue in my internet in last 7-8 days regarding this issue i called many time in given number [protected].they gives me complaint number but not solve my issue. So i request to you please solve my issue other wise my cut off my connection hathway.

1st complaint number :[protected]
2nd complaint number:[protected]

My current plan is 2 MB in Day...

I have been using Hathway Cable TV set up box. Most of the times Cable will be disconnected. Always it gives error message as Setup box is unable to receive a signal. on march 2nd and 3rd 2016 for the whole day, signal was continuously having issues. I have been asking cable provider to fix it and he says its problem with main Hathway signal. No one is bothered to fix it. Really i am frustrated with this Hathway Cable. Please help us to get...