Hathway Complaints & Reviews

I had a new connection of Hathway WIFI installed but i must say it was my worst choice to opt for hathway. Infact being a new connection it worked for just 4 days and after that it stopped working. I complained several times on customer care and executives also made a visit at my place but i always get a false answer that my connection will start in 30min or 2 hrs by everyone however it never started.Its almost more than a week now but it...

Net not working from 6 days I have submitted money on 26 December 12 times complaints no solution fraud agents n bad service...

My account number is 1502748 .I requested for an Hathway Connection on 06/12/2015. Mr.Santosh (number : [protected]) visited me in person and i gave a post dated cheque (15/12/2015) for Rs.3780 . he committed that before 15 dec he will confirm the feasibility check for connection after which there was no response from Mr.Santosh. i gave him a call on 17/12/2015 he said it is not possible to give connection and the money will be refunded and...

I was trying to reach them via phone, email, etc but all I get is to wait for long time. Whenever I tried to call the customer support they ask me to wait for 3 hours which they promised they're representative will call me back. I never got call from they after 2 days but all of sudden they call me after few days asking for the address details (I have given my details address 4 times, but still these people just waste the time). I think...

This is my 2nd complaint against our cable operator " Om Shakti Video Cable Vision " which provides cable service for " Hathway ". I stay in kandivali East, Lokhandwala Township and over there the cable operator claims that we have to pay an extra charge of Rs15/- each Channel for getting Sports Channels & English Movie Channels. Already we are paying Rs 300 per month but still they have blocked all those channels since the last 3 month....

Dear sir i am lco hathway i am every month pay ment 15, 000 rupee.but 28.12.2015.paidand clearde cember.but sales man arun jana speak to my out standing 3years.my area non das. madarat gram panchayat.trade linence show but refuse.and first time all consumer details to office.my non das area.but company.bill payment das area.yester day i speak to my non das area.marketing sales man. and lock my portal.other lco approve nondas area.i am prove...

As i had new connection on[protected] & asked about 4 to 5 times in week about slow speed and as usual company gives fake promise about speed and not giving proper response in anyway whether @ their office in my city or in their toll free number... So finally I take a decision to change my broadband plan to go for a better speed plan and still they are not giving response about changing my plan. GTPL office staff asked to go for toll free...

Internet down since 24th December. They promise to get it resolved within 24 hours. Everyday they keep delaying now saying it will be done by tomorrow 29th. December...

Took a connection for 50mbps speed connection in August 2015 and never never from 1 st day got speed more than 7 mbps. I was tempted by yearly subscription for 10 months payment. Made a great mistake. The complaint center tel no 30237600 is disconnected.Call center complaints are closed next day without attending....

(1)my renewal receipt still today not given by your agent shri Harish.my client id priyan. my registered mobile [protected]. .(2)further my connection is not function properly. many times its found 651 errors. so it is very difficult to manage my works. and creates very huge loss.I launch complaint on your phone but still today the problems is unsolved....

Just want to inform you I have made the inquiry for Hathway Broadband connection online on 7th Dec 2015. One sales representative visit our location (West Patel Nagar). I asked him that this is my house do you have the flexibility for the broadband connection. He said we have Hathway box near your location. I again told him please check again for the cable flexibility. Daily he call us for the document and the payment. On 10 of December I...

Service provided by hathway is tremendously bad . we paid hefty amount of 5500 Rs for 50Mbps speed, the speed which we are recieving is 0.78Mbps and 1.0 Mpbs at the max. We are calling from the 10 Dec till date to resolve the issue. I exhausted calling the customer care to resolve this issue. The service are least interested to help to resolve any of the requests. I have been requesting them to give the technical support number which they...

Sir I have do complained to local operator many times but there is no responses my setup box card no[protected] and my address is Ganesh Nagar (Bhopkhel) CME, near Dapodi, pune 411031 mob no [protected]...

Hello, I am nikhil mukhekar living near pune university and i am getting really worst service by you . Your appointed agents Dilip hagawane and santosh are really worst in their service whenever we call them they said we will do .. But still no results...kindly take this matter very seriously as i am having this issue from past 1 year and out of that most of the times cable network is not availble though we are paying the bills on time...

Due to poor condition of service, we are willing to disconnect the connection and also revert back money.But there are 10 days go but noone come and disconnect the internet. Mohit Kalra [protected] Acc. no.- 1503376 User id- mohit.[protected]@hathway.com...

I am not able to get speed on the home as skim= 1mbps...speed is too load that I can't even mail from my home ...user id = ns220 I had done so many complain regarding this complain...bt I am not geeting any positive response ...plz take kindly actions regarding this complain !!! I hope u will take some actions for this Thanks, NAINESH SHAH...

Hello, we have renewal our account since a 1.5 month we are trying to active our account with mr.nilesh([protected]) (who come to take a payment) and technician mr.malik([protected]) mail to company directly also try to resolve this problem by today as always different answer from there our 1.5 month money completely wasted so we need that also...

Client NO : BB168987 my internet is not working properly since a week. the internet is loosing its connection frequently i can not and when internet connection is available the speed is too low. i made complaints frequently but there was no respond from their department and still the problem is not resolved....

HI, I am having prepaid connection [acc no 1229742, Yashas] and I am paying Rs . 2793 for 3 months internet plan. But i am not receiving the Bills, i am yet to receive bills from the Month of June 2015 till December 2015. I didnt receive any bills to my Hathway/Gmail mail id, nor i could open it in my Hathway account. I have lodged a complaint by calling customer care center multiple times (10 times) but response is hopeless. I might have...

My cable connection is not working from two days I call the operator but nothing do anything so please solve my problem as soon as possible. Thanks Name-javed khan h.no.3 kapdha mill ki chall chandbadh bhopal Mo.no-[protected] My Hathaway card no[protected]...