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Hathway Complaints & Reviews

1.5
Last updated Apr 28, 2024
Complaints 6929
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2007
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Hathway Phone Numbers

Phone
+91 25 3252 0310
347
250
+91 11 6165 6655
109
75
+91 22 2600 1306
79
83

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Fax
+91 22 2600 1307
+91 80 4122 8950
+91 24 0248 8555

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Hathway Website

Hathway Head Office Address

"Rahejas", 4th Floor, Main Avenue, Santacruz (W)
Mumbai
Mumbai City District
Maharashtra
India
400054

Hathway reviews & complaints page 287

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J
J#ved
from Ahmedabad, Gujarat
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No signal

Address:Bhopal, Madhya Pradesh, 0755

My cable connection is not working from two days I call the operator but nothing do anything so please solve my problem as soon as possible. Thanks Name-javed khan h.no.3 kapdha mill ki chall chandbadh bhopal Mo.no-[protected] My Hathaway card no[protected]...
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संदीप गुप्ता
from Gurgaon, Haryana
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Sai cable service kandivali east

Address:400101

After making a number of call since last 1 week... not entertained my complaint. Fully harrassed by the sai cable. I am going to lodge a complaint in consumer court....
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C
Chirag_vaghela
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet doesn't work even after 3 complaint

Address:395009

I have taken new Hathway Broadband connection with account num 1481802 registered name CHIRAG VAGHELA..which was fitted as on[protected]. it stopped working on 15-dec i registered complain 17-dec Num 15191139 another complain on 18-dec 15211832. executive came on 19-dec at 5pm. nd net started working, but it stopped same day 9pm. again i called executive staff member. No one was receiving calls. another complain i registered on 22-dec...
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T
Tarasankar Manna
from Mumbai, Maharashtra
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Confirm me for billing

Address:Mumbai City, Maharashtra, 400005

Dear sir/madam myself t manna wanted to be your broadband customer, and already [protected]@2575...And i told to connect broadband after 26 dec 2015(because not for my avilibility) even i have not installed router i allready got my a/c no 1502641 ...On 12 dec...And one call came from your customer care and she told me to to solve this issue by contact to your customer care...But i have been tried for 04 days for contact your customer care but...
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C
Cctvspecialist.in
from Mumbai, Maharashtra
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No hathway internet - 21 complaints no resolutions - 0 upload speed - 1169919

Address:Mumbai City, Maharashtra, 400002
Website:www.hathway.com/Broadband

We have made 21 Complaints or more since October till date and we haven't got a solution besides 1) We have taken down Complaint and we shall look into it on Priority Basis. 2) There is an engineer scheduled for a site visit as there is a problem in your line. 3) Your problem shall get resolved in the first half following day. 4) We are looking in to the problem and there is a new server being installed but not to worry you shall...
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G
gaurav sarmalkar
from Chennai, Tamil Nadu
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No internet connection

Address:Mumbai City, Maharashtra, 400066
Website:www.hathway.com

My account no is 391677.There was no internet connection for last 2 days.Since yesterday I am trying to call to customer care ([protected]) but nobody picks the call & many times it is on busy mode. Hathway dont bother about customers.They dont have courtesy to tell the problem to customer.I am quite disappointed & frustrated with Hathway Broadband.I will never recommend Hathway to anyone....
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S
siddharthagp
from Mumbai, Maharashtra
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Internet not working-A/c # 1358115

Address:Thane, Maharashtra

Dear Sir, My internet is not working for over last 48 hours. I was told that my complaint will be attended within 24 hours but nobody turned up yet in-spite of the finishing of the deadline. The worst is helpline numbers given to us like [protected] &[protected] are continuously coming busy for last more than 24 hours. I must have tried for more than 100 times. Please fix my internet connection ASAP. Warm Regards, Siddhartha....
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S
Suraz
from Coimbatore, Tamil Nadu
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They will collect money properly and don't give connection in time

Address:Hyderabad, Andhra Pradesh

I paid amount of Rs 2229/- regarding new connection(receipt no. hydisp/ 495968) on 19th DEC 2015, Saturday. When I called regarding new connection, their people sent Collection executive within 1 hour, and those people said my connection will established within 24 hours (of course, they said if possible it will be completed by evening). Then on Sunday I called customer care center for 2 times, their people sent cabling person and he finished...
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S
Shruthi Menon
from Mumbai, Maharashtra
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Cheating

Address:Mumbai City, Maharashtra, 400058
Website:www.hathway.com

After paying in advance for 3 months of Internet service along with installation charges INR 4771..It has been 4 weeks and no work has been done.inspite of numerous calls where we are assured of service.they have cheated us of our money and now are refusing to return us our money. Absolutely unethical.This is FRAUD....
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R
Rajashekar Rao Santapuri
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No internet connection

Address:Hyderabad, Andhra Pradesh, 500060
Website:www.hathway.com

Hi I have requested Hathway Broadband to reactive my number 1098611. They took money from me on 18th Dec 2015. Since then there is no response from their end. I have tried calling a number [protected] & [protected]. The land line is out of Service and no one lift the mobile. It seems Hathway is trying to join in Frauds list ....
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K
koush61
from Bhubaneshwar, Odisha
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No internet connectivity

Address:Mumbai City, Maharashtra, 400005

Account no - 1399640 Mobile no - [protected] Internet connectivity is not available since morning of 21 Dec 15 and all devices are taking long time to log in to the Company provided wifi router. Bill has been paid on 07 Nov 15 for three months....
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G
Gaurav Modi
from Mumbai, Maharashtra
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Broadband internet is not working

Address:Thane, Maharashtra, 401101

Hi i am gaurav modi my account no is 1181349 my internet service is not working since last few day so my request solve as early as possible...
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M
Mukul Modani
from Gurgaon, Haryana
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Product as listed on website not available

Address:Mumbai City, Maharashtra, 400063
Website:www.hathway.com/Digital/DigitalCableTV

Hi, This is regarding an HD cable connection that I need. I'm a part of a housing society with around 600 flats and the infrastructure is already available for the same (address below). But my concern is that the local cable operator is charging Rs. 5600 for the set-top box (inclusive of 1 year HD package, exclusive of Rs. 1000 installation charges), while Hathway provides it for Rs. 2000 + 1840 = Rs. 3840 (inclusive of 1 year HD package,...
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S
Sneha Gada
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Case of fraud and harassment

Address:Mumbai City, Maharashtra, 400007
Website:www.hathway.com

This is regarding the Hathway Service I had subscribed to in the name of Sneha Gada on the following address: A/2, Gita Building, P. ramabai road, Gamdevi, Mumbai -7 . I had subscribed to the service in 13th Septembe, where in your salesperson Mr Ram Kumar Vishwakarma had taken our paymetn of Rs. 2734 on a postdated cheque dated on 20th September. My account no is 1430526 He promised us that in those 7 days a technical engineer will...
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V
Venkat Laxman
from Mumbai, Maharashtra
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No internet service after i have paying the monthly and quarterly charges

Address:500018
Website:Hathway.com

Hi i have an Hathway account no 243956, in India - Hyderabad - Moti nagar. i have been paying every time monthly or Quarterly charges to the hathway executives and they promise that i will get regular net. But, i never get even for a week completely in month on weekly basis. i have to call customer care and i have spent almost 200rs for phone calls to customer care in every month. However, its waste of my efforts and my money since they...
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M
manishbaheti
from Mumbai, Maharashtra
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Internet shifting

Address:401101

Hi, It been more than 15 days . My account no 1492883 i paid 3000 rs but no responce i want shifting my internet wifi router & my internet speed is to low everytime I try to call the Customer care I get a response " Sir, will get back to you shortly." This is a never ending process and I need some solution for this. [protected] [protected]...
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P
Palash Gaikwad
from Raipur, Chhattisgarh
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Disturbance in channels

Address:Gwalior, Madhya Pradesh, 474001
Website:www.consumercomplaints.in

Most of time channels gets blanked or blurred its very annoying please take some quick action otherwise I'll switch to other Dth services. Regards: Palash Gaikwad [protected] Gwalior (M.P.)...
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Chirag Madhani
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Gtpl cable connection service worst

Address:Ahmedabad, Gujarat, 382481
Website:www.gtpl.net

Hello, My Self Chirag Madhani, i am from ahmedabad. I started my gtpl cable service since last october or so.. since then i am facing serious issues like all channels are getting hanged. i always ask them to resolve but they always says it will not happen next time.. i called them many times. Now they dont receive my calls. I called on sahibag branch.. they also respose me in same manner. I am not happy with this service. This...
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Jaydeep Kachhadiya
from Surat, Gujarat
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Return amount

Address:Surat, Gujarat, 395006
Website:www.hathway.com

I 3rd December pay amount for new internet connection on hathway broadband but after 1 week I will waiting but engineer is not join connection so I will decided and cancel my connection but hathway company is not return my amount total 17 day are go out. Hathway engineer mobile +[protected]...
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P
Prashant Dhanavade
from Chennai, Tamil Nadu
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Poor service and cheating

Address:500032
Website:Hathaway broadband

This pertains to Hathway broadband. They are using an out-dated technology and the internet speed is nowhere near to the committed plans. Despite several complaints there is no resolution. We pay high prices for good speed and sufficient data so that there are no disruptions and in return Hathaway cheats and fools customers. I have paid 4400 for a 8 mbps speed and the speed I get fails to load simple websites let alone a YouTube video. You...
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