Hathway Complaints & Reviews

Dear Mangesh... Account Number : 1238609 I have been availing Hathway Internet for a month; and its been largely a forgettable experience. Maybe Hathway thinks I am a child so I need parental control. Maybe that is why everyday after 9:00 pm; Internet goes down. I tried to switch the plan to 2mbps; however was told that it can't be done mid way of a billing cycle. So I am stuck with 512kbps plan which works slowly than 2G mobile...

This is the worst network i have ever seen . Such a reckless customer service.it is cheating customers very badly. This is a type of scam.the internet services are worst . In a month, atleast 20 days the net connection shows connectivity problems. This stupid hathway is cheating customers. And the customer care executives are also very rude and reckless towards their customers. Iam reporting this complain with lot of frustation. Atleast now...

Very poor service but had to depend on them as there was no other service providers in my locality, they take an average of 24 hours to attend to complaints, and complaints are very often, an average of 1 complaint per week. They disconnected for non payment one day, I was their customer for over a year and had made payments within the due date and this time I had plain forgotten about the payment, I did not get even a reminder call and...

Hello, I am Prashant Bhosale, logging a complaint on behalf of Vijendra Singh. We took a hathway broadband connection yesterday, i.e 31st Sept, 2015 in Veeranpalya area of Banglore. Details of connection are : Account no : 1443812 Complaint no : 14341422 Sales Person details : Name : Vijay Contact : [protected] Hathway Technical Person : Contact - [protected] The problem is that, hathway guys are unable to fetch the connection from...

Please help me to convince GTPL for buy back wrongly configured set top box. GTPL Sold me a HD Set Top Box(Model No. GTPL-HD-HDC-7300A) with Recording Facility. Because of there is a technical issue this model is not supporting recording. now they saying if i want to avail recording facility, i have to buy another model. Before 1 year i have bought a GTPL set top box. As i am looking for a set top box in which i can avail HD channels...

Model cisco 3410dvb
Cisco pid - 3410 - hath - k9
Cisco tan[protected]
Mfg date[protected]


S / n - fcbcxpmxl
Mac_ 18550f323e46
This is all i know about my box please activate it
My name is tanveer ahmed
Mobile - [protected]
Address - 207, hill view apartment, mj colony moula ali - 500062...

Hi, I am sarvajeet singh. My hathway customer id is "928209". I have using hathway internet service since last 3 year. Every two month some problem with regarding net issue. From 22 sep'15 i am unable to use internet service. 100 times i have calling in hathway customer care No.[protected] but no one executive are tell me exact solution expect We have frustrated of such type of services so we have decided to close one Number and deposited...

Sir, I have done payment of Rs.741 for Hathway Broadband on 27th through my SBI account net banking. But the payment was not received by HATH WAY. But the same amount was deducted in my SBI. Please see image attached. Please pay back my deducted amount....

I hv been facing Problem with My Internet connection for the past 15-18 days but Hathway is one company who just believe in selling their connection but zero in customer service. They just keep on giving you false promises like morning, evening, tomorrow it will be done and so on but no one solves your problem we have to pay them advance so we cannot do much I email them 3-4 time but not a single emails for message from them they...

My account No:1438759 Name: kullayappap Hathway Broadband is very very very worst service provider. I took new connection from hathway, to activate the account itself they took 3 days and again login credentials are not work. again raised complaint . they did not called me and not provided. its very very worst service. tikona is somewhat better compared to hathway. guys please do not go for hathway broadband. its wasting of many...

I am new customer to Hathway and its been less than a week that the connection shows on however the wifi doesnt work at all. It will connect for few seconds and then goes off completely. What irritates more is the customer care who never answers the call. The 24/7 helpline is waste of time. You never get anyone on cal....

My account number is 1228769. Till now i have had the worst experience with Hathway amongst all internet service providers used till date.Internet speed is never as promised by the company usually speed is 56kps againgst 1Mbps promised by the company. To call Customer care service is another nightmare, i was on hold for 30 mins again and again put on . hold, none of the executive was available to attend .Really bad internet and customer care,...

Hello my name is Ravi my Hathway broadband is registered in my fathers name (H.P.Leeladhar). On Friday[protected] I made a top up of 10gb amounting to Rs.570 and the date today is[protected] till now the hathway staff members are not activating my top up, I have called them 5 times everyday and the response i get is "your top up will be activated within 4 hrs" but its already been 3 days and still no activation. Every time i register a new...

Dear Sir/Mam, I am living in nehru nagar Panipech Jaipur, i am using hathway digital tv connection from 23rd sep connection is not provided by the provider. I was continuously called him but even he is not received my call his number is [protected] and [protected]. After that i have taken a number of nodal officer from internet i.e. [protected] but he told me that if not coming then what should i do? Kindly do the solution as soon...

Hathway account number: 1370557 Internet connection is there but data rate is extremely low Like 1kbps Could not browse any thing Just a connection, I am facing this issue from past 3 days, form thursday. kindly fix this issue so that i can continue with this connection and to get my problem solve as soon as possible. My name is Shankar, number:[protected] email:[protected]@gmail.com...

Hathway account number: 1370557
Internet connection is there but data rate is extremely low
Like 1kbps
Could not browse any thing
Just a connection, I am facing this issue from past 3 days, form thursday.
kindly fix this issue so that i can continue with this connection and to get my problem solve as soon as possible.
My name is Shankar,
number:[protected]
email:[protected]@gmail.com...

I got a mail stating that my service is going to be deactivated today (25th Sept 2015). But when i checked the payment portal it shows the expiry date of 01/10/2015..

Here is the screen-shot and email attachment for your reference.

Additional Details
Current Plan ULTRA 600 Qtrly prepd Unltd Expiry Date 01/10/2015

If this what the payment portal is stating then why you are sending a mail...

I have paid for 3 month advance package, but after 1 month I shifted residence and hathway couldn't provide me the services as I had shifted out of their service area. So I asked them to close the connection and refund me the amount. They came back saying their is no refund policy in hathway Hathway Cosumer ID - 1082711...

My internet also not working since 23 sep. They saying that issue occurs only for me inly. So their technical team not able to resolve one problem since last 3 days..they are engineer or road chap engineers..every day i called up and remind that internet is not working. Nobody follow up from customer service. When i calld they said that it will resolve tomorrow by 1 pm.then next they saying that it will resolve by eod. Then again when i calldd...

I am a Hathway Broadband User ID 1208366. My internet is not working since 2 days and there is no one to listen or resolve it . Customer Care is well trained to say sorries and make fool of you . Technical department doesn't even care what's going on an the Head doesn't even care . I have personally written email to the head, talked to Mr. Sandeep (who calls himself to be head of Customer care Delhi/ncr) after getting nothing from the...