Hathway Complaints & Reviews

Hi, I've taken a HD set top box(no.:[protected] from Pratik Telelinks in Jp Nagar 7th phase in April, 2015. Since then I have used for only first two months. A guy named Sanjeev(Ph: [protected]) is the owner and I have called him like 100 times for renewal. Those people never come to collect payment and over that even if I go to their shop and ask, he says he will send someone but nobody does. I confronted him yestd and he said I...

Dear Sir, My name is Eshwar, I'm a Hathway customer, I have taken 50 Mbps Net connectoin, My A/C No.1241262, But they are giving me only 512 Kbps Speed, I have raised so many complaints, No one is responding from them, I have given complaint for nodal and appellate officer also, they are responding very slow and also not giving proper solution, Today also I have raised a complaint, still no response, Please take a serious action on them,...

They don't let any other Internet provider operate in the area; forcing us to use their services even if we are satisfied with it or getting a better deal elsewhere. Please do something about this. Also check the following website to contact them: http://www.hathway.com...

I have taken a new broad brand connection last month September 2015 from Krishna his mobile number- [protected], sale executive Hathway in Indira Nagar, I wanted Rs700/- plan which he confirmed that I can take it from 2nd month as It is new connection he cant give right away, for the first month I have to take Rs1000/- monthly connection for which I have paid Rs1500/- in total. after that I have call customer care team, billing team they said...

I have applied for a new connection on last month, 19/09/2015 via, your executive from Sanjay Nagar Bangalore. But, the committed date of connection got breached and I dont want to continue now. So, i had requested them to cancel the connection process and meanwhile my PDC got cleared. And till now, I did not get my refund of Rs:3070, Photograph and Address Proof back to me. I have raised a complaint numbered, 14406706. Please close this...

Customer ID - 1187276 Complaint num[protected] Customer name - Shreya .B .S I received an SMS Weekend offer dated Jun 27th that if I pay for renewal for 3 months' validity, I will get 1 month free. As in, if I renew for July till September, the offer will extend my validity till October 31st. I went ahead and renewed. The bill is dated Jun 28th for amount 3760.86 After three months (Jul-Sep) my connection was terminated on 2nd october...

Hello Sir, I have taken Hathway broadband connection and from the starting almost 4 months i'm using this connection they are cheating the customers by offering the 50 mbps internet speed most of the times it's below 5 mbps sometimes 50 mbps. i am complaining about this in a daily basis sometimes i don't have connection at all. They are taking advance money from the customer for 3 months and fooling them. I never got a complete rectification...

Dear Sir, I am a user of hathway broadband services.I had taken services of hathway broadband from 29th august 2015.My problem is that some important websites are not opening such as gmail, yahoomail, facebook, youtube.Technician came and checked the connections.He said that everything is correct and there is a problem in the backend.I made a call to ur executive he said to me that it is a problem from mumbai and he said to me that with...

This is the complain about Hathway Broadband Internet Services, Aurangabad. I have encountered since past 4-5 days that from 6 in the evening to 7 in the morning, my internet speed goes down considerably. I tried to call their customer care but sometimes, I get the recorded voice that says their number doesn't exist. They didn't even bother to check on their website and update phone numbers. One more thing is that I can't even attach...

this is too much that the hathway disconnects the services even after payment of amount well within time. I was told that disconnection is automatic whereas payment updating is manual. funny. this has been happening every time whenever the bill is paid, causing inconvenience to the consumers. I have been complaining to call center, they simply say it will be done in an hour. i use the services on Sunday but sunday it self the...

A/C no: 1191758 Name: Rahul Jaiswal. I have been using your service for around 6 months from now. The service offered was pretty fair compared to the other service providers as i am not a regular user of Internet at my place. But during the past 10 days i had to suffer the worst experience as a consumer. I had planned to work from my house for few days but the temporary service and ill mannered replies from the staff destroyed the...

Hello, I am ANJNI MISHRA, We took a hathway broadband connection yesterday, i.e 31st Sept, 2015 in poonam sagar complex, mira road-east. Details of connection are : Account no : 1443315, Sales Person details : Name : aswin/sagar Contact : [protected], The problem is that, hathway guys are unable to set up the connection . Hathway guys are not able to provide the set up my new connection. During the time of collecting money they called me...

Dear Sir I had a Hathway internet connection @ my Res in Charkop, which I renewed around 14th July 2015 for 3 months payment made was 3464.00. CUSTOMER ID : 1194239 For some reason I had to shift & I bought a new flat at Vishwadeep Heights, KT Soni marg, Off Link Road, Mahavir Nagar, Kandivile west. I had asked for transfer of my existing account to the new address but was informed that this particular Building Hathway connection is...

Hello There, This is really sad and painful when a consumer leaves you. However, I am here to put a notice to your concern the loss and Hassel I have faced from past few months or this can be said as since I choosen hatway for my home network. I enquired the very person multiple times whether they have a good connection or not because outages cost heavy for me. I was consoled that the place where I live has good connection so I choosen...

I paid a money for3months. But in the middle fo the first month net speed abruptly decreased. I raised a complaint in the customer care in 2 weeks back. But they did not resove it and at the same their behavour with is rude. They neglected the complaint. Every time i have to call and they said they will send the person to the hoem. But they did not come. It was repeatedly hapens to me....

We as customers using ur broadband connection would like to know that what is the problem with the netWork connectivity. we r facing d problem every now n then. I can understand there can b some technical problem, but every alternate days? What does it mean? how does ur technical team work? Earlier from the Office v were provided the technical head no. Of goa. Mr. Milind. But whenever v cal him he dnt have any answer for it. So hence forth...

Last month when our bill was due we complained about the slow internet speed. The collection executive explainer to us another high speed plan for our needs. We found it suitable and upgraded our plan. However ever since the new plan started we have been noticing that out of our daily usage of 8-10 hours for about 6 hours the modem has no connectivity. We got our router changed to check whethere that is the reason, however still the problem...

My internet automatically stopped working on 22 or 23 September 2015. On inquiring in customer care I was informed that my account has been deactivated (Even before the bill payment date). I asked them to restore my internet as a lot of my work depends on it. Various replies I got from the customer care was: 1. Wait for 2 hours. 2. Wait till morning (If I called in evening) 3. Wait till Evening (If I called in morning) I got a...

Hathway is charging me for 50MBPS and providing less than 20MBPS. This is 8 Block, Koramangala, Bangalore. I have written to them and called them many times, yet, no response from them! Their support line is not a toll free number as well. Every time I call them, I end up wasting at least 20 Minutes and 50+ rupess from my account. Account ID: 1437014. Complaint: 14363460....

Dear sir I am using hathway broadband connection from last 3 month. I have paid 3100 for 3 month for 30gb 50mbps. From last 3 month almost it was not worked for more than 1 month. After 3 month i have not recharged for renew but this people called more thn 100 times to renew and assured me i will not face any problem. The day i have recharged its not working and almost 5 days over every day im trying to reach this people customer care no.,...