Hathway Complaints & Reviews

Here is the Account No: 1388563 for Internet connection.

Recently I shifted from Act(formerly Beambroad) to Hathway Broadband. Though I was quite satisfied with with Act for more than 2 years I shifted to Hathway becuase they promised to provide more than double the speed Act provides that to for the same price.

But the fact is the speed is such worst that I some times get *20 TIMES LESSER* what they promised...

Hi its kapil and just wanna ask only one thing that I customer of Hathaway network and I am using digital cable TV of Hathaway but now a days I am facing one problem. Actually here is one problem is going on and problem is Sony set max and soney six are not coming in my Hathaway digital TV I told to my cable operator but he is saying that I subscribed those channel but never the less those channel are not coming. So I request to you that...

Hathway is taking its clients for a ride, as always. I have paid for the "Vajra" (Package that promises to provide all TV channels) pack of Hathway for a full year. We have not been getting SONY, Headlines Today, Aaj Tak, Movies Ok, etc channels for over a week. Hathway disconnects subscriber's connection for non payment of subscription fee, they do not give any grace time for payment. When such is their attitude why should its client...

I have accoynt no 1201226. this is the qorst servuxe proveder for internet. during 30 days almost 15 days my internet is not working. after calling many times with customer care they simply said modem not working, engineera qill visiat after 2 days. they dnt have good service. plz i[censored] r looking for internet service plz dnt go with hathway....

More than over a week now we have not been able to see the Sony channel and the only show that we really watch twice in a week is also not available to us. I don't understand that as a customer what rights do i have and feel extremely helpless....

I am really fed up with Hathway Cable services as they keep blocking the channels like sony six, star sports, aaj tak and English movies without any prior notice.
They charge approx. 300 and every time any match or movie is broadcast on these channels, they tell us that particular channel is removed from your pack and you have to pay extra Rs 30 to Rs 50 per channel each month. This is really pathetic.
They are fooling their...

Dear Sir, Regarding Digital Cable TV not working, it is showing technical problem, when i am trying to call local cable operator he is not lifting phone and not responding, i paid my balance amount through online http://hathway.com/ portal Payment details Customer Account No: [protected] VC ID :[protected] Payment Completed Successfully Transaction ID : CTX[protected] Txn Message : Transaction Successful Amount : 2013.00 Customer...

My account number 1062694. I have talked to customer care regarding the update of broadband service and they have asked to make a payment and services will be upgraded and modem will be replaced and configured within 3 working days. As I have specifically told them to I need connection upgrade as soon as possible and they have promised to install and upgrade the connection in 3 working days. I have made the payment on 18th Aug...

Hi I am using Hathway broadband since last 10 months user id : vkarora. I am from vadodara. I get allotment of 25 GB every month and due to some reason i always run out of my allotment even tho i don't have much usage. An awful connection, I won't recommend this to anyone, every time i call for a complain they reply me u are out o[censored]r allotment and the speed drops now onwards, Worst things happen in this network. i was using D2v earlier and...

My name is shashi lakhwara. I use hathway wifi internet connection at my home for the past 20days i am not able to use the connection properly.. After repeated calls to there mumbai complaint dept..nothing has happened Moreover from the past three days net is not at all working No.response or action towards emails..and calls Ac no 606875-mira road, mumbai...

Hathway has blocked Sony six without any notice to customers since start of Sl vs Ind cricket series even after contacting customer care which is pathetic and they tell it will resolved by evening. But its already 10 days but no solution better to shift to some other cable provider and this my card number.[protected]...

I wrst wrst wrst my cmpln id is 13815283 4 dys your custmr service are syng u ll get connectn within a hour I m colling thm again n again still ntng hpn Yestrdy thy said sorry tomrw u ll get fr sure nd today same story Let me tell all i[censored] want want your bp high dont go with this **** company I m endup with this now i dnt wnt your connctn refund my mony Strongly recmd to all dnt go with hathway...

Hathway has blocked all Sony channels since past 1 week. They have collected rent for all the channels one year in advance. But not providing the service, Please let us know how to get the money back. They say that Sony have increased the tarif[censored]nreasonably once the Ind/Sl cricket match started. But Sony claims that Hathway has not paid the previous dues. But finally the customer like us is facing a loss because of these cheap minded...

I'm a Hathway subscriber from Bismillah Nagar, Bangalore. All the Sony channels have been discontinued without any notification 7 days ago. Cable operator keeps telling that this is because of software download issues and soon these channels will be available. Please let us know the truth. Annies Z...

Respected Sir/Madam
From last 15 days we are not receiving Sony and Sab tv although we have paid a yearly subscription for the same.Hathway customer support unable to explain what is happening and why channels are missing and even not committal on when it will come back.Can any body help in understanding what is the reason for sudden disruption

Any feedback would be appreciated

Regards

Sunil...

Dear Sir/Mam, Before i start please kindly take this on priority. A/c no:1397333 Name:Snehashish S I have taken the connection on[protected] & paid the amount for 3 months. Since the 1st day, I have been facing the speed inconsistency & slower download speeds. I have been regularly reporting with the screenshots to the customer service. There is a serious issue going on & why dont you care?Do i need to call the customer...

All these channels have been removed from hathway platform for about 7 days without any prior intimation to the customers. They are cheating their customer by keep removing channels from their platform first Sports, then English movies, then English Entertainment and now their focus is on Hindi entertainment....

Hi, I have taken hathway connection two weeks since then i m facing issue of internet connection unstablity. Have called customer care hundreds of times but issue is not resolved. I am fed up of calling them and talking to them sitting over there. They have eaten my money as they have taken advance of three months. For last two days i have taked to my family as much i have called their customer care. They are just cheaters. My account no...

Hello sir i am your Hathway user my complaint is my animax is not show in my channel list on yesterday night can you please gave me that channel or you will try to return that channel the incident date is 13/8/2015 when i turn on the setup box then i wanna go to animax channel but i don't see anymore channel no. 416...

Hello sir, hathway company of delhi disconnected the continuation of song TV channels without any reason. Every subscriber of hathway cable TV pay every month rent even in regard of this they did such disconnection I really want to know till when they will re start Sony TV channels or else I take such decision to switch to some other Company....