Hathway Complaints & Reviews

My name is vivek I have been avail the services of Hathway which they gave 3+1 offer which is 3 months and then month offer I have recipient for that which they gave, they have raised a token the number is 14008505 for reference but the token is raised on 5th of September and the token remains open, I have been spoken to their executive, stating their names Mr Nikil, Mr . Rakesh, and soo onn all have one answer is with in three hours problem...

I had complained regarding my speed of internet and connectivity of my internet connection but after 4 days no one came to my office i had complained 4-September -2015 and no one came till 8 September 2015 and customer executive had not given proper answer to me and he cut call so i again call to hathway and asked that Customer Executive name but no one said whos that person

i had call from mobile number : [protected] on 8 September...

Our Hathway connection no. is 1414213 (GTB Nagar Area Delhi). Our experience is their connection is working fine, but only till the time, any fault develops. Their Customer Service deptt. is highly INEFFICIENT. Either they flooded with filed complaints OR are callous in nature. For that the customer complaints are not being resolved, despite of their tall claims, that complaints are to be closed, within 04 working hours of lodging....

My internet is not working since a week and i have already complained five to six times to the company but they are not sending any person to fix it..each time i call they say they will send techinicia today but no one comes. I request you to please look in the matter as they have already taken full year payment from me.. Hathway ac no 1072429 City surat...

1.interrupted network 2.false promises by executives 3.no technical assistance 8-9 Complaints have been lodged with hathway cable & datacom limited since 26/08/2015 for account no.238896. However, no response has been received from the customer care or responsible authority. complaint no. are: 13894351, 13917133 13935641 13950466 13971863 13982671 14032350 Without redressing these complaints I receive a message saying...

I am Hathway broadband customer[protected], Account Name:- "Himanshu Jain". I am facing the internet speed and connectivity problem since last one month, and still I didn't received any solution for this problem, I filed complaint at customer care so many times, but all time they close the complain next morning without resolving the problem and they never gave me appropriate solution. Internet speed is like sometimes, I can't even unable...

The broadband connection is down for most of the times in a month. From the past 2 months( July, August and the current month of September), My Hathaway connection has not provided the promised speed and connectivity, that is 50 MBPS browsing speed. This has affected my purpose of viewing on-line courses as the videos don not buffer. Also the network was down for 9 days in the month of July and the customer care provided no help. The download...

Respected Sir/ Madam, This is regarding my broadband connection taken from Hathway Broadband Service in April 2015. My connection ID is 1186775. I have paid them in full for the full year, starting from April 2015. However since day one I am facing continuous trouble in the form of: 1. Frequent disconnections: There are 25 documented complaints which I have raised so far since April 2015 for non working broadband service. Everytime...

Dear Sir I am really sorry to inform you that i had taken two digital cable connections of your co Hathway under any exchange offer from your local dealer in Saharanpur last month.Sir i gave my two old set box of Reliance Big Tv and balance payment to your dealer, they installed the new set box of Hathway at my res. Sir sorry to inform you we are terribly irritated by your services, from last 15 days there is no sony channels no sub tv...

I have taken up broadband connection from hathway and the company wanted the advance so was given - 6 months it took them to fix the connection as they always had some problem with the router or something. After that i was asked to pay another 3 months payment and was promised that i will get 6 month vadidity . 3 months went by and after that every month they disconnect my connection. this is insipte i have all the mail confirmations from...

Hi, I took hathway connection with the only reason that they assured a power backup. Despite confirming 1000 times prior to taking this connection, the end result was they do not provide a power backup . Upon complaining, they say they do not have a power backup only in my area. I took their internet connection as me and my husband need to work from home often and hence needed complete connectivity during power shutdown too. The worst...

Since 2nd week of August both the channels are blocked by Hathway, Tried calling them keep on saying they will be available within a weeks time. Still I don't see this channels. I stay at Mira Road, have noticed that this channel is now available at my cousins place who is staying in Town....

I ordered for a disconnection of my account Id[protected] on Aug 29th and stated that I would be moving out of my address. No one was sent to collect the devices and refund the amount. I called them everyday till the 4th sept and they procrastinated (today/tomorrow). I finally had to shift with the devices. Now, they refuse to come to my new place of residence to collect the device stating 'it is too far' while they had agreed upon the same...

The most horrible customer care service. Customer care makes false commitments. Managers do not take interest in attending to unresolved issues even after calling as many as 5times. I was left waiting for the whole from 9 am in the morning with the same statement as technician are trying to resolve. They are ready to terminate service but not resolve the issue. I was given false comitments not once but 5 times. Such a poor service...

Ac no is 1267177 ki complain bar bar customer care me kr ne bad bhi network issue solve nahi hota hai, aur bad me jis din ka network cut hota hai vo din bhi bad me add nahi hota hai uper se customer care se ek hi javab milta hai aap mail karo hamara ye din network nahi tha, hr bar mail nahi kr sakte aap ke record me bhi dikhta hai k is ac no pr ye din network nahi tha to please genuine service dijiye, bcaz paise pure 6 months k advance me...

Hathway stopped telecasting Sony channels starting from 26th. Customers have already paid full amount to them. This is not the first time. This has happened several times in past with different networks like Star etc. Zonal officer providing generalized answers and no solution. Also refused to provided me contact details of higher management whom I can contact. Attaching Mail for reference. Do we have any official platform to lodge...

Respected sir, Im venkatram vishlawath from hyderabad, Im using hathway set top box . Today i received a very bad response from hathway head office:[protected], 66463456 sir im using hathway set top box and i have paid amount for whole year. But now hathway has blocked all sony, set max, sony sab and other sports channels. Many times I have called them, they give poor response. Today they said those channels will not come from now. When...

Cable connection is very bad, given a complain but never respond tried calling since three days no body still responding. They keep saying we are coming to resolve but no one turns up. Same thing happened few months ago we had to get a technician from out side to resolve the issue. Hathway service is the worst, I recommend people not to get it. Kalyan Bhel Hyderabad [protected]...

Dear sir, This is pradeep kumar, i am getting hathway broad brand connection of 50Mbps speed on this month 5th(05-aug-2015) my account number is 1397028, I am getting so much of problems from the connection day to till now, i am complaint so many times to customer care but they will not solve my issue, Finally i told to them please terminate the connection but they will not respond for my request. I will pay for 3 months amount for it,...

I am so frustrated with Hathway Internet service and their customer care representatives, I have been complaining to them in regards to my internet connection since last month. If I paid for something in return I expect the proper service from you. However it’s not happening. I was given an assurance at the time of renewing my plan that you won’t be facing any issues. But every day I have to call and ask the reason for not proving the...