Hathway Complaints & Reviews

I got connected to Hathway Broadband internet on the 28th of last month. It's 2 weeks now and I have not had a single day without the connection being disrupted. It is just not for a few minutes but for hours on end. So when something important is being worked at the connection will snap. I have made several complaints almost every day and nothing has been done still. When they want new customers they send several messages stating how fast...

Dear Sir, Regarding Digital Cable TV not working, it is showing technical problem, when i am trying to call local hathway cable operator they are not lifting phone and not responding, i paid my balance amount through online http://hathway.com/ portal again it is showing technical problem, i reached local hatway tv agency they said online payment not related to them. please refund my amount ASAP Dear Sir, Regarding Digital...

Dear Team, From 30 July 2015, My broadband connection taken from Hathway is not working My Account No is 1009539.(SURAT, GUJARAT ) On weekdays I didn’t have time to call the Hathway customer care and take the current status on my complain. I used to call them in the evening or night to get the status. First few days whenever I called them, they use to say some technical problem is there and our engineer will visit to your location tomorrow...

Hello, I have raised a request to disconnect the Hathway broadband connection on Jun 24, 2015. It is already 1 month 9 days no one is taking the device back and nor refunding the Money back. I have been sending mail after email but no response from the Hathway. They gave me contact persons contact number to return, I did all possible things to send device back to them. Hathway is not even providing the office details for the same....

We have a hathway broad band connection. Our previous plan validity expired and have 700 unused balance in our account. We have called several times (more than 20 days) the hathway customer Service but the guys in same are not changing the plan . They are creating a new request every time and closing it before solving the issue. Each time when called we got a reply that "Your request is on priority it will be solved in a while and our...

Hi, This is regarding Hathway broadband services poor technical and support system. We applied for a new connection on 7th july 2015 and it was activated on 8th july. We paid 3077/- Receipt no-7958 as advance payment for three months vide cheque number 000262 Andhra Bank dated 7/7/2015. The connection was activated on 8th July 2015.The experience for the few days was good, but we started facing frequent disconnection problem in the services...

My hathway box card No.[protected] was purchsed one andn half year back but since last sic month all most all the channels were edactivated and cable operator stating that we have get the set up box recahrged. My cable operator is Absa Cable operator Jahanuma Hyderabad-500053.My home address is Syed Asgher Hussain Jaffery H.No19-3-40 Jahanuma Hyderabad-500053 Telengana. Kindly advise what action to be taken further to get acivated all te...

My name is michael. . . I disconnected my hathway broadband and they took my modem and didnt get my refund back. . I have been wasting my money calling the customer care for so long and the are giving the same stupid reply. . Plz give my money back other wise you give me no choice other than to file a case to the consumer court...

Hi, I am having lots of issues with the constant requirement to login to the Hathway account . I have senior members in the family who are not very convenient with this system. Request you to provide me with the option of static IP as suggested at the time of taking Hathway connection. If this issue persists I need to close the account in the future. Request your support and cooperation in resolving this issue. Regards, Ameya Account...

My account recently got suspended on 01/07/2015. Hence I asked the customer care guys to gimme just one month plan as I was planning to shift to different locality. However I made the payment of 930/- on 06/07/2015 at 12:35:35. However it is still not activated. Worst part is whenever I call up to CC they say my payment is not reflecting. I raised the concern then had few email conversations, sent the online receipt of payment. But still...

i took a broadband connection in may 2015 .however i am totally unhappy with the way their connection works. the connection is never stable. and trips .
the logon page on 24 online keeps tripping all the time forcing relogin.and when i type in the ip address in google it says only ie 5 and above is combatible
multiple devices also do not work

while i just plug in tatadocomo it works in any d evice

i...

Hi I live in a PG in Koramangala and since 10th July there has been no service. There are total six TVs in the PG but the cable doesnt work in only one TV. It shows a message "please call Your Cable Operator Hathway Office to Subscribe to this Channel (4)." When called customer care they said call your cable operator and when I called cable operator they not only denied it but also spoke very rudely. And its been more than...

Dear Team, From 6 July 2015, My broadband connection taken from Hathway is not working. On weekdays I didn't have time to call the Hathway customer care and take the current status on my complain. I used to call them in the evening or night to get the status. First few days whenever I called them, they use to say some technical problem is there and our engineer will visit to your location tomorrow and problem will be rectified. Next...

I have been registering complains against bad network (I dont get connection for 5-6 days in a row) in my bldg and wanted to disconnect the network but got a call from the billing team (Sandeep yadav) and was told that they were extremely sorry and would take care of the issue as it was under their control and also give me extension of service which would pay my loss incurred in past cycle. I was given a number [protected] and [protected]...

I have paid the money to bhawabi cable executive for start of my data network for wifi.It have been passed 45 days that my connection have not started, around 100rs must have lost by only calling them.When asked for contact with their higher executive, the same is not dealth with.Please help with the issue.
Im from govandi east, and the nearest hathway bhawani cable office is at chembur sindhi society....

Dear Sir, I am Piyukh, a software professional at Bangalore. I am writing this email to inform you that for past few weeks I am facing continuous issues with my Internet Connection taken from Hathway. Most if the time I work from home for my oficial works which are extremely importan for me. Several times I have launched my complains, but NO action has been taken yet. For last copuple of days I was literally begging towards those people...

1.Internet connection is not fluent, every time we switch off device it takes 2-3 days to connect 2.complained customer care about it they said an engineer will come but no one came (its been 4 months) 3.went to pune kothrud office but no one is keen to help...even called our sales guy instead of solving issue he asked us to get new connection...

I have taken this connection a month back. Hardly their network connects. If you call customer care they will not provide you any assistance. Simply they say there is a technical issue and will be resolved next day. Next day it works for 1 - 2 hrs and again it gets disconnected. I did a great mistake by selecting Hathway Broadband. They are big time cheaters. Their network is pathetic and it gets disconnected every time. When we call customer...

Name - Moses Marcos Cardoso
Mobile number - +91-[protected]
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I have booked internet connection hatchway wiring is done of my connection hatchway company people have not given me my internet connection and logings its been 5 days now if I don’t get my connection by tomorrow I will take action against company and guy who took money
The guy who came to take money his name is daif khan phone number is...

Please note that my account no is 1015697, I have hathway plan Superblast 50Mbps 30GB postpdU, which has a FUP of 30 GB, since I had utilized all my 30GB, I had made a top-up of Rs 562 for 10 GB from hathway website "http://payonline.hathway.com/" using my account credentials on 12th July 2015, the payment was succesful and the amount was debited from my account (RS 562) for the described plan! Now, when i was redirected to the hathway page,...