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Hathway Complaints & Reviews

1.5
Last updated Mar 10, 2024
Complaints 6926
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2006
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+91 25 3252 0310
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400054

Hathway reviews & complaints page 302

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K
Kiran Raj R
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very Depressed and Saddened by the Hathway Service.

Address:Bangalore, Karnataka

Respected Sir, Complaint Number:[protected]nd complaint raised) Account Number : 673090 I am writing this with a depression. I called Hathway Customer support 4 days ago and after waiting for 10 mins they picked the call.I spoke to Chand, Shoib, Chetan and I dont remember other name.I told him Politely my connection is Lost from 4th july 2015 and He said blindly its a total area Failure and service will be restored in 2 hours. I...
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Bechanprasad Gupta
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not providing service.

Address:Thane, Maharashtra

I am Bechanprasad gupta. My smart card number[protected]. This is to inform you that my cable is not working for last 9 days and the local operator is not providing service upto the date. I had contacted with the costumer care service and registered the complain against the collective person but still no action had been taken. My complain no.SUS04072015W0158. The local operator also misbehave with me. So I request you to take a strict...
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shasank m
from Hyderabad, Telangana
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Connection disconnected

Address:Hyderabad, Andhra Pradesh

Hi, My Hathway AC is - 1247059. I have taken the connection on 03-01-15 with a payment of 3145, the plan being Unlimited for 6 + 1 months. So the next payment date would be 04-08-15. But the portal states the expiry date as 04-07-15!!! And the connection seems to be disconnected now. Can you please look into the matter on an urgent basis and restore the connection ASAP? Regards, Shasank...
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Akash9
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Service- Giving fake promises to Customers

Address:Bangalore, Karnataka

on 26th June hathway agent called me and said there is 3months plan which if i pay in advance il get 1month free usage, so i called them on 29th. On 29th they refused to provide the free 1 month subsciption, so i asked them to disconnect the connection. Next day the agent again called and asked me to make payment and promised to provide 4 months internet for the price of 3 months.After i made the payment they just made a connection for...
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Janak Kapadia
from Surat, Gujarat
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speed problem since renew account

Address:Surat, Gujarat

Dear sir / madame Speed: 2 mbps day / 5 mbps night I am Janak Kapadia my ac no. Is 873066. I habe speed problem since I had renew my connection. Till today there is no solution. On helpline call they say me we do night call but no night call came. So much hares. Please do needful and if no solution coming from your side then please give me refund...
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sardeep sidhu
from Delhi, Delhi
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Refund no reply

Address:Ghaziabad, Uttar Pradesh

Dear Concern I have been using Hathway Broad band service at Ghaziabad Indrapuram address is 201, b2 first floor gyan khand 1, Ghaziabad. I have shifted my residence from Ghaziabad to dwarka and requested to refund the amount because I always pay the complete amount for a year and using this connection from past more than two years. I have register a complain with call center in the month of march'15 and asked them to pick the instrument...
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TAJINDER SINGH 9911
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor internet services

Address:New Delhi, Delhi

Hathway internet a/c no. 1282502, we hereby inform you that we are totally dissatisfy with your services of internet.

My internet was installed on 22nd of feb 2015 & since the next month of installation we are facing regularly internet problem(Connectivity problem),

Since we doing complaints on regular intervals but the outcomes of the complaints was same.

It starts working for few hours after...
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R
rahulsood
from Delhi, Delhi
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Poor service of Hathway Cable Internet connect

Address:New Delhi, Delhi

Dear Sir, My name is Rahul Sood, our Hathway Internet A/c No.1286713 in the name of M/s Industrial Processors & Metallizers (P) Ltd. is not working since 20/05/15 it starts working for few hours after service by your engineer and then again shows link down. Our initial complain no is 12842271 dt 20/05/15. Since then we have done multiple complaints vide Phone as well as by email, but no solution has been provided. Regards, Rahul...
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yativenkat
from Bengaluru, Karnataka
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No money refund and no internet

Address:Bangalore, Karnataka

I was using the 6-Months Unlimited plan of Hathway Broadband. I made the advance payment for 6-Month unlimited plan. But from the 2nd month itself the Internet connection started breakdown issues, I have registered a lot of complaints through mails and call-centers, but they failed to resolve the issue and close the issues without intimating to me. But now i have changed my location and they told that the area is not feasible to them. then...
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shreyfilms
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

internet not access

Address:Surat, Gujarat

i have hathway internet broadband...in surat... hathway ac no: 1358041... 35, suda awas...pal ...ne lp sawani... last ...7 day internet not access...i complain hathway service...but not solve... now i call ...but not recieve my call......
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naimishpathak
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no connectivity since 1 week

Address:Surat, Gujarat

im living in surat gujarat since last 1 week there is no connectivity of hathway broadband customer care number is always busy as usual when their internet is not working and nobody comes to phone to talk. even nodal officer is not taking phone calls from last one week i am having too much problems in my business. as my business runs on internet only. please do some needful steps against this arrogant company and their staff too....
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neha.libran11
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment done but not receiving new connection

Address:Surat, Gujarat

Hi, I applied for new connection, in the name of Neha Gupta, User id is : 95619 cheque number is 014560 Bank Name : ICICI Bank The executive who came for connection is not responding, and he has been consistently saying you will get the connection in two days. The name and number of the executive is Anand Chaliawala [protected] /[protected] This is the service that they provide at the time of connection one can expect the service...
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D
dachrekar
from Mumbai, Maharashtra
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Dreadful Service of Internet provided by Hathway bhawani.

Address:Mumbai City, Maharashtra

I Devraj Achrekar is having internet service of Hathway Bhawani Cable Data Com. My account no. is 80002894. Since 05.06.2015 my internet is not working. I have made a number of complaints with hathway bhawani. Most of the times their phone is never responded. Every time they are giving silly reasons such as no electric or cable disconnected by other internet provider. Till date my internet is not yet started. I am thinking of disconnecting...
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jaswi80
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Change package and amount forcefully

Address:Ghaziabad, Uttar Pradesh

Dear Team, I am a Hathway customer since 2012, when I started I had taken the same quarterly plan and used to pay around 1250 then after two payments, they changed my payment to 1375 which I paid till 03/2013, and on next payment they stopped my internet connection and forced me to pay 1545 instead, I told them that I have not changed my plan then why are you charging more money, but they stopped my internet connection and forced me to...
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satish amrutwar
from Hyderabad, Telangana
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Router Refund

Address:Hyderabad, Andhra Pradesh

Hi My name is Satish Amrutwr. My hathway account no is 1105441. I have disconnected the hathway connection due to irregular service in march 12th. I took hathway router service. After disconnection when I called their agent Raju to come and collect the router he did not come. Everyday I used to call but each time he used to avoid giving some foolish reasons. After 10 days he came. When I asked him about the router refund he said I will get...
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salims2810
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cable operator saying system down from last 4 days

I am a user of hatway digital cable tv for the last six months my card no is[protected] which was running fine and on 24 June 2015 it displayed no message so while watching the tv it popup and i let complete, after the completion it never started till date, and as i have contacted the local vendor he tooked the setup box for two days and after one days he replaced with other set up box for temperory purpose but without sun network, but...
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karthik773
from Hyderabad, Telangana
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regarding 3 + 1 offer

Address:Hyderabad, Andhra Pradesh

This is karthik. my hathway account no:1238217. As i got a call from hathway customer care on 20th decumber 2014, they told me that if i renewl the hathday internet they will give 3+1 offer, so i have paid amount to hathway through cheque no:0001. i got internet till 23/06/2015 midnight . I had called hathway customer care for 30 but they are not giving correct response.but till now my account is not activated....
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Mysoreharish
from Payyannur, Kerala
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bad service and response

Address:Bangalore, Karnataka

Account no. : 1346924 Name: HARISHA City: Bangalore I kindly regret to tell that I am facing a lot of issues everyday with hathway broadband service. From the day of taking up connection there is issues. I have spent a lot for calling the concerned people than paying for connection. One complaint they take more than 48hrs to correct it. It's like a mental torture for me everyday giving me tension. i am a senior journalist and internet...
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mohdshareef
from Bhopal, Madhya Pradesh
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setup box

Address:Jabalpur, Madhya Pradesh

I am a user of hatway digital cable tv for the last six months my card no is[protected] which was running fine and on 21 June 2015 it displayed a message in which there was clearly written that "PLEASE DO NOT TURN OF THE SETUP BOX " IT IS BEEN UPGRADE so while watching the tv it popup and i let complete, after the completion it never started till date, and as i have contacted the local vendor he tooked the setup box for two days and after...
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nishiiiii
from Mumbai, Maharashtra
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No proper response to call & complaints

Address:Thane, Maharashtra

We are using Hathway broadband prepaid connection. Most of the times internet will not work.And it always have connectivity issues.it will work for minute and frequently it disconnects.We called nearly 10 times and response provided by customer service is very bad. They don't know the problem at all .Many times, they will answer the call and keep it a side.We are paying nearly 1200/- per month. Still service is very very bad. This multiple...
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