Hathway Complaints & Reviews

I am a user of hatway digital cable tv for the last six months my card no is[protected] which was running fine and on 21 June 2015 it displayed a message in which there was clearly written that "PLEASE DO NOT TURN OF THE SETUP BOX " IT IS BEEN UPGRADE so while watching the tv it popup and i let complete, after the completion it never started till date, and as i have contacted the local vendor he tooked the setup box for two days and after...

We are using Hathway broadband prepaid connection. Most of the times internet will not work.And it always have connectivity issues.it will work for minute and frequently it disconnects.We called nearly 10 times and response provided by customer service is very bad. They don't know the problem at all .Many times, they will answer the call and keep it a side.We are paying nearly 1200/- per month. Still service is very very bad. This multiple...

I contacted hathway for new broadband connection on 06/02 and got details from sales representative. I have finalized your 10 MBPS plan with 40GB FUP and based on promise given by sales representative, after FUP, the speed should be 2 MBPS ( I checked multiple times with sales representative on post FUP speed before taking connection) but I hardly touched 0.8-0.9 MBPS any time. I got hathway connection on 06/04 and with in a week all...

This is Preetham, unfortunately i had to opt my ISP as Hathway. i opted for 50Mbps plan and i hardly get 10 Mbps. When we call for technical assistance they come up saying everything is fine from our side. are we stupids to give fake complaints.please guys i've lost all the money i paid. you don't do such a mistake Hathway get me back after 11.30 AM tomorrow. i need an explanation on this issue. S.Preetham [protected] 303, venkateswara...

We are using Hathway broadband prepaid connection. Most of the times internet will not work.And it always have connectivity issues.it will work for minute and frequently it disconnects.We called nearly 10 times and response provided by customer service is very bad. They dont know the problem at all. Many times, they will answer the call and keep it a side.We are paying nearly 1200/- per month. Still service is very very bad. This multiple...

this third time i'm complaining.. the speed is very incosistent it is changing from time to time. just in a span of 15 mins the speed has declined from 40 Mbps approx to 14Mbps.getting fed up and feeling helpess. note: please call me only after 1pm. every time i get a call when i'm in work and unfortunately we can't call back to that number....

This is Dr S SRIRAM from Hyderabad with Hathway BB AC.NO.1338512. I have got Hathway BB installed on 15 th May 2015 with 3 months package costing me Rs 2920/-. It has hardly been a month since installation, repeated net disconnections are bugging me .Recently there was a net disconnection on 19th of June 2015 since 4 pm in the evening. I have raised a complaint on 20.06.2015 with no.13159312 with a promise that the issue will be resolved...

i have recently opted hathway HD stream 1 plan - 50Mbps with FUP of 30GB. they promised at least 40 Mbps bandwidth but when i perform speed test it shows only 25 Mbps. its all fake propaganda they do. when they cannot provide 50Mbps then why to advertise and cheat. i seriously repent having opted hathway. at nights its very horrible it just showed 6 mbps bandwidth. this my earlier complaint which is not yet resolved.i really don't understand...

i was using hathway digial tv conection in south extion and when i moved to kishangarh (vasant kunj) so i called to cc and asked the kishangarh service provider so they give me [protected] so when i called to this no, he refused give the service on my location after that i am callin again and again in hathway cc but they are giving same no and cut the call, so now i am looking sevice or they refuend the set up box money. regards amit [protected]...

This is to bring to your notice that I am using Hathway broadband account number 1170067. for the last 10-15 days the speed of the internet is terribly slow with speed of 0.1MB as against 50MB plan I am in. I have logged multiple complaints which include[protected], 13135645, 13139856,[protected] but the issue is still not resolved. As on 21st June there are 6 calls logged but still no resolution below are the list of the tickets logged,...

I have been repeatedly calling customer care to resolve frequent disconnections, they are taking my 3 month subsription advantage which is already prepaid! they boost 50 MBPS but it is not even 1 MBPS ! I am using my mobile net complaint no. 13160510 complaint no. 13168966...

i have recently opted hathway HD stream 1 plan - 50Mbps with FUP of 30GB. they promised at least 40 Mbps bandwidth but when i perform speed test it shows only 25 Mbps. its all fake propaganda they do. when they cannot provide 50Mbps then why to advertise and cheat. i seriously repent having opted hathway. at nights its very horrible it just showed 6 mbps bandwidth....

Account number:1016487 Registered name:Girish Acharya Email id:[protected]@gmail.com A week ago I had registered a request for transfer of connection from:- 814 Twin towers B wing Pumphouse Andheri East Mumbai to:- 31 A Siddharth Apartments Napean Sea Road LJ marg Mumbai Currently in our situation we dearly require Internet usage for projects and homework to meet various deadlines. Every time we contact hathway they...

Dear Ajit, This is to inform you that I have been your internet services i.e. 4 MBPS Broadband connection. I am facing this issue since last couple of months. I have been complaining regarding the same regularly and in fact in the month of April I have been complaining almost every day regarding the issue. No one wants to help and get permanent rectification. Since last 15 days every alternate day there is problem with connection....

We have taken a new connection just 5 days back from the day 1 it has issue. It's keeps on disconnecting and if it works too it never connects to any website that bad download speed we are getting. While providing the connection they promissed that 30 GB download limit with 50 Mbps speed per month. But I didn't even get 512 Kbps, when I check speed test. So far we have raised two complaints but no use. Surprisingly on 2nd complaint when I...

Hi, I have Hathway Broadband Connection with account number 1170067 and plan with 50MBPS but the speed is less than 1MB, I have logged complaints with Hathway customer care with reference number 13135645 & 13139856, but no response from the customer care or Engineers, I am unable to access Internet now close 15 days properly, can anyone look into this and get it rectified Regards Balasubramanyam S...

Account number 1239926 - Abhishek Took 3 months subscription from April to June 2015, paid in advance as per company demands, no service, most of the time connection is slow or not working, Took 50 Mbps 50 Gb plan and no connection available. Frequent connection drops, slow speed, poor customer care, non helping staff .. thats HATHWAY.. fed up of you Hathway you are only cheating... And how can I forget, increased the tarrif plan...

Myself Vijay Singh with hathway account no. 1267652, I paid bill on regular basis . But they disconnect connection without intimation. When I called customer care replied that invoice payment is remain. It is not fare. I paid three payment from feb2015 for three months after that may and June. Where is payment remain? Do not know. I thought it is pitiable response from hathway. Please help...!...

Hathway card No[protected], Bangalore I had given 1 year subscription for the TV ccable connection. As I moved out of Bangalore I requested for refund on 22nd April 2015 to refund the balance amount. The request has been forwarded from Girinagar to Basavanagudi Office of HATHWAY. Till date the refund is not received. THE RESPONSE IN BASAVANAGUDI OFFICE is THEY ARE HELPLESS.Please arrange to send the refund immediately. SR RAMACHANDRA...

Copa America football tournament is broadcasting through Sony KIX and Sony Six HD channel. My digital cable service provider "Hathway Digital Cable TV' is not broadcasting the channel in (SONY KIX) spite of I am having the package of Rs. 375. As per them the channel will be provided individual subscription of the particular channel and that need to take at least for 3 months. How they can say like this after having the full package? Phone...