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Hathway Complaints & Reviews

1.6
Last updated Nov 24, 2022
Complaints 6732
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Hathway reviews & complaints page 3

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My gtpl broadband not working last few day,
I complain so many time but they don't give proper ans they create complain I'd for me than after 5 min I checked or track my I'd and what I see thay update status as resolve no one can come and check and no one call main thing is you are complaining you got one I'd or OTP, OTP use is after resolve the problem you can give that OTP to that company men, I am not giving any one and without...
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Worst service experience as no network since 26 days and even worse customer service as no one is there to respond. It was the worst decision to choose #Hathway as the internet provider...
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Everyday so many calls asking for renewal even after handing over the device

Manohar - [protected] is not taking any action even after complaining so many times...
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Dear Sir/Madam,
Please check attached screenshot of our y'day's call - we have waited more than 10 min as they put our call on hold and simply disconnected.
Still we are waiting for Hathway's update on our WiFi activation and haven't heard back from the technical support team since 1st sep 2022. Everyday we are calling 4 - 5 times but they are holding our call 8-10 mins then the call will get disconnected. Same happening since...
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I have availed broadband connection with Hathway with A/C : [protected]
Connection start from Date : 30-NOV-2019 to Date : 29-FEB-2020
Closed connection Date : 28-FEB-2020

I requested Hatway to close the account on 27th February 2020, and return the device in April 2020, and I updated the Google page with all of the requested information.
After a year, I began receiving calls from Hathway Broadband to activate...
+4 photos
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I have terminated my hathway account [protected] a month back.
Still i get daily spam offer calls forcing me to renew the account.
i get more than 5 calls a day already blocked 20+ contacts but still they manage to call.
Despite multiple mails to their helpdesk team they don't seem to bother.

This is seriously irritating and highly violating consumers freedom of choice and privacy.
Requesting to...
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Hi, my Hathway internet account number is [protected]. I have recently renewed my account with 100 MBPS speed on August 20, 2022 but facing internet issue since then. Registered the complaints but the ticket was closed without resolution. There is no direct number to contact the customer care; only a customer care number with auto recorded voice, which is frustrating. Hathway app is even worse. closing the tickets without even checking what...
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Dear Sir

Internet not working since 5 pm 7th sept 2022.
Till date problem not resolved.
Your entire team of Hathway Mulund East is unable to resolve the issue.
They keep giving only false commitments.

Pl look into the matter urgently and do the needful.

Thanks and Regards
Darshan Shah
[protected]
Hathway Ac no: [protected]...
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Hello Sir,

My Hathway account [protected] and mobile number [protected]

My modem wrongly dismantled by my worker

Unable to connect to Internet and do my works Please take necessary action to reconnect

Regards,
Lakshmi...
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I had applied for shifting of my internet (broadband ) connection at GTPL customer care, i received call from their service executives very next day and i paid 560 RS charge they mention me over phone, next day after payment they visitted my new office location and instruct me to lay a cable which we did in 3 days. since than no one is coming at my office, i did not save mobil number of service executive who came at my offfice so i have to...
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I am a customer of hathway, retain plan they told some offers are there.

08/Sep/2022 I renewal my account with 530, from the MSG send by backend/offers team and paid via Gpay.
By that time she told/promised me that for the amount of 530, I will get 75 Mbps speed for 30 days. But now 50mbps plan activated.

I when I try to reach customer care, they are saying we are not responsible for as backend team...
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Hi,

With the commitment and mail confirmation i have renewed the 3 - Months plan with additional 1- Month offer .

I got only 3 Months data.
Below are my Account Details
Name : Rasool Shaik
Account No: [protected]
Location : Hyderabad
Hathway customer support has been notified about the posted complaint.
My issue not resolved
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    Hi Team,

    I have paid Rs.480 to the Hathway service to install internet connection and router on Aug 30, 2022. It is been almost 10 days that the Hathway team is not installing the service.
    Hathway customer support has been notified about the posted complaint.
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      Dear sir/mam I have took a Hathway connection yesterday they said that it will activate with in 2-3 hours till now didn’t activated and there Executives and team leaders was very irresponsible they are not responding and not lifting calls . Please take immediate action or else I will complaint in twitter .
      I’d R[protected]
      AC no:[protected]

      Thank you
      Hathway customer support has been notified about the posted complaint.
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        I have previously used hathway and terminated the connection since last 2 years. The customer representative are constantly spaming and calling even after repeated warnings not to call since last 2 years and the frequency of the calls are has been increasing everyday every hour once or twice I receive their call. I'm tried of telling them not call.

        Raising this complaint against hathway as a warning to not spam call me henceforth.br...
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        I am having some renovation work happening and I do already have one internet connection that satisfies my needs.
        The Hathway customer support have been calling me several times on my mobile phone [protected] and disturbing me. I told them several times my situation but they call me many many times.
        I turn off my mobile phone but I am missing important personal calls.
        Please please help me from these parasitic company....
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        I have terminated GTPL broadband connection 4 months back. Till date I have not received my security deposit of 1200/-
        Every time I follow up on email I receive same reply that refund is in process. It's 4 months now. I think company is fraud.

        Registered mobile number: [protected]
        Hathway customer support has been notified about the posted complaint.
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          I have raised a request and paid the money to Hathway to relocate my connection to a different place within the city. They have told the resolution time is 48 hours. I waited for 2 weeks and called them multiple times, but there was no response from them. Hence I switched my connection to a different provider and raised an another request to close my account. They took their sweet time of 1 month to collect the router from me. It has been...
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          I have paid 1770 rs for a hathway broadband connection but the service is not activated even after 24 hours of payment & router installation.
          The agent is not picking up my call.
          Customer care has no executive to talk to.

          For payment & documents they called me several times but for activation not picking up my call....
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          My internet not working properly evry Saturday and Sunday not comming internet. I am raised complaint. Not resolved till now, this problem facing more than one month.
          Hathway customer support has been notified about the posted complaint.
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