Hathway
Hathway Cable & Datacom Ltd.
Customer satisfaction rating: 32%
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6190
COMPLAINTS
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Hathway Customer Care

Address
"Rahejas", 4th Floor, Main Avenue, Santacruz (W)
Mumbai
Mumbai City District
Maharashtra
India - 400054

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 2600 1307  
+91 80 4122 8950  
+91 24 0248 8555  
+91 24 0247 0766  
+91 75 5276 0600  

Additional info

Allahabad

Om Tower, 3rd Floor, 31 MG Marg, Civil Lines, Allahabad - 211001

Tel : +91 53 2240 0342



Aurangabad

Hathway MCN Pvt. Ltd., 310-311, Second Floor, Akshaydeep Plaza, CIDCO Bus Stand, Jalna Road, Aurangabad : 431 003

Tel : +91 24 0247 0000; +91 24 0248 3555



Aurangabad

Hathway Cable & Datacom Ltd., 303-304, 2nd Floor, Akshaydeep Plaza

CIDCO Bus Stand, Jalna Road, Aurangabad : 431 003

Tel : +91 24 0248 6773



Aurangabad

Hathway Cable & Datacom Ltd., 301-302, 2nd Floor, Akshaydeep Plaza

CIDCO Bus Stand, Jalna Road, Aurangabad : 431 003

Tel : +91 24 0661 6000



Bangalore

Shree Complex, 4th Floor, 73, St.Johns Road, Bangalore - 560042

Tel : +91 80 4122 8955; +91 80 4122 8956; +91 80 4122 8957



Bastar

C/o Mr. Ashok Jain, Industrial Area, Chopra Gali, Rajiv Gandhi Ward,

Shanti Nagar, Jagdalpur, Dist - Bastar (C.G.) 494001



Bhilai

Plot No - 5, Akash Ganga, Near Railway Line, Supela, Bhilai - 490023

Tel : +91 78 8406 2108, +91 78 8405 0285



Bhopal

6, Dwarka Sadan, 3rd Floor, Press Complex, Zone 1, M.P. Nagar, Bhopal

Tel : +91 75 5422 4080; +91 75 5422 4081; +91 75 5422 4082



Bilaspur

Ware House Road, Bilaspur (C.G.) 495001

Tel : +91 77 5240 0666



Chandigarh

SCO - 16/17, Top Floor, Sector - 34A, Chandigarh - 160022

Tel : +91 17 2464 4804; +91 17 2464 4805



Gwalior

Opp Hotel Man Mandir, 2nd Floor, Behind Old High Court, Lashkar, Gwalior - 474001

Tel : +91 75 1409 2118



Hyderabad

3-6-20/21, 2nd Floor, Sadhana Building , Hyderguda, Hyderabad – 500029

Tel : +91 40 6646 3456

Fax : +91 40 6666 7285



Indore

4/54, 2nd Floor, Dainik Bhaskar Building, Press Complex, A.B. Road,

Indore 452008 (M.P.)

Tel : +91 73 1423 2001; +91 73 1423 2002

Fax : +91 73 1400 1448



Jaipur

10,J. L. N. Marg, Jaipur-15

Tel : +91 14 1270 3629; +91 14 1270 3630; +91 14 1270 3623

Fax : +91 141 270 3919



Jalandhar

Surya Tower, Near Lal Ratan Cinema, Nakodar Chowk, Jalandhar (Punjab)

Tel : +91 18 1507 7030; +91 18 1507 7040



Kangra

Hathway Palampur Cable Network Pvt. Ltd, 1st Lohna Road, Bundla Tea Estate, Palampur, Kangra, H.P. 176061

Tel : +91 18 9423 4034



Korba

Plot No. 160, 1st Floor, Indira Residential & Commercial Area, Near Patidar Bhawan, T.P. Nagar, Korba (C.G.) 495 677

Tel : +91 77 5924 6801



Lucknow

14A/5, 3rd Floor, Indo Gulf Fertilizer Building, Park Road, Hazarat Ganj, Lucknow - 226001

Tel : +91 52 2408 2008



Mumbai

B Wing, 10th Floor, Trade World, Kamla Mill Compound, Lower Parel - West, Mumbai - 400013

Tel : +91 22 6662 3333

Fax : +91 22 2493 3355



Mumbai - Andheri Hyde

603, Hyde Park, Saki Vihar Road, Andheri - East, Mumbai - 400 071

Tel : +91 22 6774 2500

Fax : +91 22 6774 2400



Mysore

No.10, 1st Main, Paramahamsa Road, Yadavagiri, Mysore - 570 020



Nasik

2nd Floor, Shiledar Bhavan, Opp. Fire Brigade Office, Shingada Talav, Nasik - 422 002

Tel : +91 25 3252 0330; +91 25 3252 0310



New Delhi

AB-6, Safdarjung Enclave, Nr.Kamal Cinema, New Delhi - 110029

Tel : +91 11 6165 6655

Fax : +91 11 2618 8547



Pune

3rd Floor, Sterling Plaza, Deccan Gymkhana, Above AXIS Bank, Junglee Maharaj Road, Pune - 411 004

Tel : +91 20 3025 2100

Fax : +91 20 3025 2130



Raipur

Pagariya Complex, Mini Mata Parisar, Near New Bus Station, Pandri,

Raipur (C.G.) 492001

Tel : +91 77 1258 2278



Vijaywada

D. No. 29-15-3, Ankur Apartments, 1st Floor, Sheshadri Shastry Street, Governorpet, Vijayawada – 2

Tel : +91 86 6666 882



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Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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Hathway Complaints & Reviews

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While giving the connection they have told the router is free and now they black mailed me by saying if you dont pay the 4500 we will file a case on you because you are not using the internet.

Tourchered me taken the 4500 amount from me

Call get from a lady and she is talking very badly
[protected]
Sep 16, 2021

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    GTPL - Junagadh Broadband is really cheater company. since last 1 month i am not getting continue internet. whenever i call...
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    I am receiving messages from hathway daily to pay amount and get promotional GB of data. I have closed my account in the year...
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    Need to work from home...so please rectify the Internet connection urgently
    Sep 15, 2021

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      They take money for connection...but they dnt give broadbend connection to me...i have proof for giving money to comapny...1month...
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      Hathway — Refund

      I took Hathway internet connection on July 24, 2020 ac#[protected] and I have cancelled the connection on July 2021 due to...
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      I am receiving messages from hathway daily to pay amount and get good speed broadband data.

      I have closed...
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      My vc no. [protected]. My previous company bought a new hathway broadband connection using my phone number, I left the job...
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      Hi Team,

      From Past 1 year I'm getting calls on my number form hathway regarding plan renewal on A/C [protected]...
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      I disconnected my Broadway connection in September 2020. Despite informing the customer care executive to remove me from data...
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      My tax invoice bill is not available, in this Hathway app I click on it bill, it's showing no invoice bill found, I want to...
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      Today i got call from this costumer care no [protected] at 9.30 pm to reachrage is that right time for you guys to ask customers...
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      I have paid in Hathway website for new broadband connection, after payment next day technicians appear and says there is no...
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      I relocated to a different area in Hyderabad to which Hathway could not offer their broadband service. But they literally call me everyday to get a new connection. I don't want their services or promotional offers via calls and messages. This happens despite my patient replies to their executives to remove my number from their call list. I DON'T WANT TO RECEIVE ANY FURTHER CALLS AND MESSAGES FROM HATHWAY BROADBAND AND CABLE.
      Sep 05, 2021

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        I have relocated to a new location in chennai and heard from customer care broadband connection is not feasible here.Therefore...
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        While taking the Hathway broadband connection, they said that they have taken 400/- has refundable amount and will provide the refund at the time of disconnecting. Due to network issues we disconnected and the service person came to take the broadband box and told that they will credit the amount to the account. It's been 2 months yet we have not received the amount inspite of so many following ups. Daily I get calls asking us to take the connection again and I tell them to refund the deposit amount and they say that they are raising the complaint, but of no use . When I mailed them now received a reply that they will not provide the refund because they provide only for the one who stays in network for more than 3 years. They have never informed this. Even now for new connections still they say it's refundable amount. For how many people they are cheating like this and such a fraud company it is.
        Sep 04, 2021

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          Your services are pathetic and customer service is so irresponsible. As I paid for the Internet service and I am not getting...
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          Hey good evening,
          My Wi-Fi is not working since today's morning. Can you please check where the problem is, because I do all the possible try but its not working.
          Waiting for your quick response.
          Sep 03, 2021

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            I have been having issues with my broadband speed since couple of weeks. I have raising the service request from their App....
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            My Hathway account is [protected]. On a phone, I informed to close my account and collect router. I received 2-3 time call that Router will be collected today, but not body come to my home.

            Today (03-Sept-2021), I received call that account is inactive, but I need to pay rental for Router. He told that I will get refund of this rental after returning of router. But he not ready to send any email communication and asking me to pay rental on website. Other-wise, notice will be sent

            This was not as per agreement. I have been told that there will be Zero rental charges. Over phone, I have told several times to close it, but still they are sending reminders for renewal.
            Sep 03, 2021

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