Hathway Complaints & Reviews

Hathway - 50MBPS speed- 3months advance rental paid. From last one week 4 days no internet. Today I have called and registered complaint number : 12938618. No response. Says 48 hours to fix the issue. To escalate higher officials/management- all calls busy. My account number: 1243743 Please help me in getting the connection fix. It is causing mental agony as it stops work....

mostly every weekend the internet doesnt work at all, and on being complaint so many times already, still the issue is not taken care of if it continues like this, i will have to disconnect Hathway Too exhausted with the poor service of yours...

My internet has stopped working from the last 4 days and even after repeated attempts to call the customer service, the issue has not yet been fixed! This is probably the millionth time I'm facing this problem and the only reason I'm using their connection is because the other service providers do not have feasibility in my area! On every call I'm told that it will be fixed by evening but ofcourse it's Hathway so it is not fixed. I...

hathway executive received an amount of rs.2250 on 22nd may 2015 from our home at saidabad colony near water tank, hyderabad, telangana assuring that you will get an internet connection with in a day, next day onwards when i tried to contact hathway executive he is frequently disconnecting my phone and didnot provided internet connection, i informed this matter to customer care of hathway to my surprise they always say with in few hours you...

hathway broadband internet service executive has received money of rs.2250/- on 22nd may 2015 promising me that you will get connection with in a day but till now i didnt received any call from hathway team though i repeatedly given complaint to hathway customer care, complaint number:12885396, payment receipt number: 469073....

I was your existing customer having card no[protected]. Now I have changed my residence from one operator to another. from friday they are amking excuse and not installing my connection. I have paid you not donate you. why you are not installing my connection. if you are not installing ther eis a lot of company who provides cable connection. take away your box from me and give me my money at once. Already I have waited for 4 days now no...

MBPS: NOPT. Account #: 1285496 MTS Location: Poonam Nagar, Andheri (E). Package Subscribed: DS 50 MBPS US / HD 1 STREAM 50. Plan Commenced : 28th Feb 2015. ( for 3 months ) Plan: Unmilited 30 GB ( 10 GB per month ) / 50 mpbs / 512 kpbs Expiry of Plan: 27th May 2015. Paid Rs. 1800 /- All inclusive for 03 months. ( Rs. 600 /- per Month ) Sub : Reply to your Renewal Call. Dear Sirs, Three Months back when your Officials...

My Name is Ranjith. My User Id: 1307671, I purchase HATH WAY broadband 3 months offer with 1675.00 Rs From May 2015 on wards we are facing issues while using HATH WAY Broadband. After 7 pm on wards net unable to connect services, if I called to customer care they said signal issue.We have 3 connections in same building. They knows signal issue but why they are giving connections, this is completely cheating. In adv. they are offering...

Hi Team, I have applied for Hathway Brodband new connection and paid Rs- 6738(6 months plan) on 5th April 15. After two days the representative Bhusan told that in your area we don't provide Brodband connectivity and thus we will refund the money. Later he asked me to wait for 15 days as refund processing will take some time. I tried to reach him many times but now he is not picking the phone. I have called the Customer Care number...

Hello Hathway, I took Hathway broadband new connectioN and i paid Rs. 3500- for 3 months. THEY TOOK money told me that i will start your broadband internet within 2 days but still no one has come and WiFi connection is not yet activated. Customer care doesn't receive the call. Marketing officer is not responding. Feeling pity on myself for choosing Hathway. If a new customer is facing this issue...then I don't about existing customers...!!!...

Hello, My internet account no is 1300275. We have taken 3 months package connection from Hathway Internet Providers on 19 march 2015.First month they provided average service and from second month on wards problems has been increased.The 50 mbps speed is trash and the 20GB data is consumed with in 5 days only though we are using internet for browsing only not for any downloading.We are trying to ask them about internet problem but they...

We have decided to choose Hathway Broadband connection. Santhosh Pandit (mob-[protected]) from Hathway Collected a cheque of Rs. 1685 for three month subscription on[protected]. Till date (almost one month) neither the connection is provided nor our cheque is returned. This person, Santosh is making excuses and not even picking our calls. Worst service provider. We are now planning to move to consumer court.this is the response Hathway give...

from last four months, we are getting disturbance while tv, and while complaining, the service isn't prompt. after repeatedly complaining from last month, the response is not worth. evening before yesterday when we called mr. jay([protected]) he was rude, and did not behave properly. moreover, when his senior's phone number was asked, he was rude enough to claim his mistakes and asked to repair the set top box by the senior himself. our problem...

Hello All, Please take this complain very seriously. I am a resident of Munnekolala, Marathalli, Bangalore-560037..Every 2-3 days there will be an issue with Cable coonnectivity and so many times we have called this Cable Operator asking to check the problems but they always be rude, we thought of making good rapport so that they should atleast show some respect and have the issue resolved. Today also, there is no connectivity for cable...

I paid Rs. 2581 and and subscribed to Router for 1 month and their sales guy came for paymnet very next day and application form. But they took 5 days to set up the connection and in the mean time i requested them 6-7 times for early connection but they did not take care of it. On top of that after 6 days they established the connection, i used it for 2 hours and on next day when i started using the net, the router failed to reply. It was...

I m a resident of Mumbai.I use hathway wifi with the d-link router. My hathway wifi account no. is 1063813 it is registered on the name of Ria Marwaha. My wifi plan consist of 10 GB downloading with 50 Mbps speed and further as i cross my FUP limit my speed gets downgraded to the speed of 512 kbps. I face problem regarding my usage every time due to which my speed gets downgraded and i have faced this problem many a times. This...

I m very upset with the bad serveise of provision of channels. the hathway servisw provider in mysore is not responding to the calls nd has cancelled almost 80% of the channels We expect a quick response or else we would prefer to change the digital connection...

Hello Hathway, I took Hathway broadband new connection on 16th of May 2015 and i paid Rs. 2400/- for 3 months. Suresh (marketing Department) come and told me that i will start your broadband internet within 24 hour but still no one come and WiFi connection is not yet activated. Customer care doesn't receive the call. Marketing officer is not responding. Feeling pity on myself for choosing Hathway. If a new customer is facing this issue...then...

Hello, Initially they said, we have FOUR PLANS in Hathway cable, which is start from Rs 150. But now they are telling that each month you have to pay RS 300 or RS350. Which is NOT acceptable for middle class people. They are cheating people by giving attracting offer initially for 2 months and then they show their original face....

I recharged my Hathway account no : 1041621 on 16 May 2015 at 9.30 AM . I got a confirmation SMS stating that my account will be activated in 4 hours. Even after 6 hours my internet was not activated.I called up customer care to get an update, they told me that they have checked with their technical team and issue will be resolved in 1 hour. After 2 hour issue was not resolved and they registered my complaint no:12806789 and told me in half...