Hathway Complaints & Reviews

Sir, I, P. Naresh Kumar, R/o, Sudhanagar, Old Safilguda, Malkajgiri, am using the service by purchasing Set top box last One and Half year. Since One year it is not working due to the error showing"Inserted Card is not a viewing card ". Recently I have approved to the C Channel, representative of Hathway Set top box controlling for the repair of the set top box. As per the govertment of india regulations we have purchased the set top...

Our local cable operator in Mira Road "Star Cable" Tel: Nos 28100562/28112236 had installed Hathway Set Top box around 1.5 years back. Regret to inform that till date we could not get proper quality. In fact there is breakdown in services for atleast 10 to 12 days every month. When we call on the above telephone numbers the cable operator do not respond to the calls. Last month they came to collect the payment and during that time their mechanic...

शाजापुर मध्यप्रदेश में एस.आर. केबल द्वारा हेथवे सर्विस के 200रू. फिक्स चार्ज लेकर उनकी मनमानी चैनल दिखाई जा रही है...

There will be a live icc world cup happening between India and Pakistan and sports channels are blocked. They are worried only on earnings. This I add regarding rajeshwari cables Banagirinagar, BANASHANKARI. Request to bring in competitors as it's been a monopoly....

Hi, I am from Hyderabad and using Hathway cable TV. As we could see some of the channels were not available, I tried to reach customer care for the issue. After trying for 2 days, I could reach them on[protected]. The executive told me as "these are paid channels, you will have to do payment of 40/-" and gave me an account number. I have done the same and after that been trying to reach them to convey that I had paid required amount...

Dear Sir, I have problem with some of the channels and contacted the cable service provider to inform the same. He responded back with uncomplimentary words where I got so upset due to his misbehavior and also decided to cancel my connected.His name is Narasimha reddy. Please take an appropriate action against him to not to repeat these kind of things with costumers. Regards, Srinivas Goud 10-172/2, Gayatri Homes, Gayatri...

Respected sir, Will you please tell us when would you start STAR SPORTS HD3 and HD4 channel as its not there. Other cable operator have started both the channels except hathway. I am missin Some of the important match due to this.. Waiting for your rply...

I m unhapy with the hathway cable service at my place...none of the channels are available(sports and entertainment) and the service provider at my location is pathetic and fit for nothing and he does nothing and i m not sure why was he given these things to handle Sri international vision services(babu) byrasandra jayanagar bangalore 560011... My name abdus samad contact no [protected]...

Customer No.1267769 I have subscribed for internet broadband service from Hathway Broadband for 50 MBPS plan @ Rs.2359/- on 1/2/2015, and I was told by their executive that the installation would be done within 48 hours. But actual installation was done on 07/02/15 after my rigorous follow-ups with their customer service centre on daily basis for more than 10 times. Now the actual problem is, since last 4 days we are unable to...

I have a connection at Bhopal (C-8, Chinar Estate, Berasia Road, Bhopal).through White Cable, DIG Bunglow, Berasia Road, Bhopal. No information is given on existing packages. Also packages change very frequently even in short period of one month. Few months back, star sports channel were blocked, After a short period they were resumed. Then Zee channels were blocked. Cable operator had no information as to how much had to paid for the channels....

I have made payment of Rs 5055 on 10 Feb 2015 through online mode. But however the payment was debited the confirmation of the same could not get through. I want to know the status of renewal or in other case refund of the payment made. Nothing has been done yet. Account :1117584 Transaction Ref No[protected]IG00OYCXO4 SBI, INB Mode...

I took an 1Mbps Unlimited (no speed reduction) internet connection plan in December. After about 2 weeks, the speed reduced considerably. After calling the customer care, I got to know that a totally different plan was given to me. I had called them on 31st December and raised a complaint (#[protected]. The executive told me that it would be resolved in 72 hours. I didn't get time to follow up for a week but as I could see, the speed was still...

Hi I have taken Hathway Broad Band connection in Hyderabad (Telengana) and am facing frequent disconnections with internet and I do not see any resolution being made other than closing complaints raised by me by their customer care and by nodal officer. I need help now to get the refund back of my payment made for 3 months as this net connection seem to be of no use with this sort of problems. My Hathway broad band account number...

Hi, I have taken a new internet connection on 22 Jan in wakad but the connection is yet not activated. Whenever I try to access the internet it says username does not exists. I have called your customer care many times almost 3 times everyday for past 15 days but the issue has not being resolved. I hereby request you to look into this issue or else return my money back. I am completely frustrated with the way this issue is being handled...

Hathway Broadband Bhilai not providing proper service and details regarding the plan subscribed. They deny to provide complain number. They are giving half the speed of the plan. The download speed which should be about 100Kbps is only 40Kbps for 1 Mbps plan. This problem is for more than six month, On asking for extension they say they will provide a month extension on next payment which they have not provided for last two half-yearly. Every...

hi, I am Srinivas, a Hathway cable subscriber from Hyderabad. I am not getting many channels which I complained to my local cable operator but I did not get any help from him. I wanted to add those channels by adding them to my account online, but I don't have any accound number which the Hathway site is asking to register. There are some numbers on on STB which I am mentioning below: MAC18550F2E5DD1 3410-HATH-01 3410-HATH-K9 D132736 I...

Hi, I am a Hathway broadband user from past 1year. Almost after 6months o[censored]sage they prompt us to upgrade the net connection to 50mbps. Also they said we should pay for three months at once and we did. From that day onwards the Internet connection is not working properly and we are not getting Internet at all for many days. its been almost 5months. No service at all... We called the customer care number of times. But no proper response...

My channels have been blocked for more than a month now..my cable operator does nothing ...I complaint over here ..nothing happens...I mailed to hathway ..they say they need some obrm code to activate.. when I asked my cable operator he says he doesn't even know what an obrm is...no help from anywhere...what's happening to hathway... common yaar ...u need to stop all this crap.....

My name is Sameer and I had an installation of my Hathway Broadband connection on 25th January 2015. However, the speeds started to come down lesser than 10 MBPS. I have raised couple of cases with the customer care for which the service engineer had visited and resolved the issue but which was repeated again immediately after he left. My account number is1261165 and would require a permanent soultion for the same....

Our Cable operator SONALI CABLE is asking for extra money for subscription of channel and he his taking 320rs per month and in malad east they are getting free so please take my complaint very serious and help us otherwise we have to go to consumer court THANKING YOU...