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Hathway Complaints & Reviews

1.5
Last updated Apr 11, 2024
Complaints 6928
Resolved
2006
Unresolved
4922
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+91 25 3252 0310
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"Rahejas", 4th Floor, Main Avenue, Santacruz (W)
Mumbai
Mumbai City District
Maharashtra
India
400054

Hathway reviews & complaints page 316

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R
Romesh Hirani
from Delhi, Delhi
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worst service from day one

Address:Mumbai City, Maharashtra

i started new connection on saturday 29th nov 2014, at kandivali west m g road with hathway, after connection instalation set up within five minuts wifi not working so i called various toll free people at office to help they say its your router so we cant help///// how starnge answer while new connection i told them that i hve router that time they didnt told this all now m calling all no one is answering particular MR.ABHAY AND MR.HITESH...
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V
Vratin Shah
from Gurgaon, Haryana
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Cheaters

Address:Mumbai City, Maharashtra

We have a plan which offers speed of 50 Mbps for 10 GB per month and then unlimited usage at speed of 512 kbps. But, last month data usage shows that we have somehow used our 10 GB and hence the speed was downgraded. When approached your kandivali (w) service centre, we were informed that our new month starts from 13th November, so the speed will be restored after that. But, since than our speed has been the same and it is hardly even 512...
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S
suhailm
from Robertsonpet, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cable obt availabe for over 3 weeks

Address:Bangalore, Karnataka

Respected Sir, With great regret, i wish to inform you that my Hathway cable TV has not been available to me for last 3 weeks. I have been contacting the operator multiple times everyday but started ignoring my calls. Mr Nagraj has confirmed that he will get the connection from this Monday but no changes. When i turn on, i see the display as "Please call your cable operator/hathway office to subscribe to this channel 4". i am getting...
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P
prath68
from Bengaluru, Karnataka
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SLOW SPEED, FREQUENT DISCONNECTIONS

Address:Bangalore, Karnataka

I live in Vidyaranyapura, Bangalore. Hathway Broadband Sales staff came to my residence scores of time to take their company connection for Broadband. They gave pamphlets showing that the company would give 50 mbps speed uninterrupted connection. Based on their false promises I have taken Hathway Broadband Internet connection on 28.04.2014 paying advance money of Rs.1, 000/- plus 3 months advance subscription of nearly Rs.2, 900/- for the...
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S
SUMESH MAHENDRA
from Hyderabad, Telangana
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i am a cable operator of yours since 1998 in noida sector 33

Address:Gautam Buddh Nagar, Uttar Pradesh

SIR I AM A CABLE OPERATOR OF YOURS SINCE 1998 IN NOIDA SECTOR-33 .THOUGH I HAVE ANALOG CHANNELS & DIGITAL CHANNELS.WHERE I AM IN TOWNSHIP IS A TRANSIT CAMP BECAUSE PEOPLE USE TO COME FOR 1 YEAR OR 2 YEARS AND BEING TRANSFER TO OTHER CITY .THEY ARE IN NTPC TOWNSHIP.THEY ARE TRANSFER TO ANOTHER CITY.(TRANSFERABLE JOB).THEY WANT ANALOG CHANNEL BECAUSE THEY HAVE TRANSFER JOB.THOUGH OTHER TOWNSHIP DOES NOT HAVE HATHWAY TO ANOTHER CITY WHERE...
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A
AshishDafale
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very bad service provider

Address:Pune, Maharashtra

One week before, we paid 3100 Rs for Hathway Broadband in Pune Kothrud Area and they gave us 1217009 of Acc. No.. But still not start, After that we called more than 10 time to customer care of hathway, they also not respond properly some said its line problem some said its new connection problem.Every time they give diff-diff answer. we are very upset for our new connection of hathway in pune kothrud side....
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S
sowm
from Chennai, Tamil Nadu
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new windows upgraded

Acct number is 1169651 My name is sowmya. I have newly updated Windows7 to my PC, so I would request one of your agent to come and install Hathway broadband connection. As we are unable to connect to the internet. So please take appropriate action as soon as possible.....
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D
dhacchi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Horrible mental agony - Hathway Internet

Address:Bangalore, Karnataka

Hathway internet is not working since 21st Nov afternoon. It is still not working as on 24th Nov 9pm. Have made several calls regarding this to Hathway and they have claimed that the entire area (HSR Layout, Bangalore) is facing this technical issue and the issue will be fixed in 4, 2, 1 hours - assurances given at different calls. However, the issue still persists even after 3 days. Worse, they have themselves closed 4 complaints without...
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Address:Mumbai City, Maharashtra

Hathway is the biggest Fraud Company and they dont have their processes and work foce in place. They gave me an internet connection and when I shifted my house they didnt shift the internet connection even though I am in the same locality. Compaint number[protected]no Action) I placed a complaint on 20sept 2014 and till date there is not a single call or communication from them. They asked me during registering the complaint that I should...
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S
suresh619
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

please solve my broadband problem

Address:Bangalore, Karnataka

im belong to Rammurthynagar in bangalore.my hathway id is 1072255.when i got hathway for for few months the internet was too good.and from past few weeks internet is not at all working even if i call hathway cust. care there's nobody to pick up call n i wasted almost 200rs just to tell my problem to them.its final warning for hathway, one you solve my problem or just payback my money back which i have paid for 3 months.if you dont solve this...
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A
amandeep 7306
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PROBLEM FORM HATHWAY INTERNET

Address:New Delhi, Delhi

I HAVE A BAD EXPERIENCE WITH HATHWAY INTERNET TO WHOME SO EVER IT MAY CONCERN I AMANDEEP SINGH USING THE HATHWAY INTERNET SINCE LAST TWO YEARS, AND I AM FACED SO MANY PROBLEMS BETWEEN THERE TWO YEARS, BUT SINCE LAST 6 TO 7 DAYS, I REGULARLY LOGGED THE COMPLAINT IN HATHWAY CALL CENTRE, BUT NOBODY TAKE THE PAIN, OR LOOK INTO THIS MATTER SERIOUSLY, I SPEND TO MUCH MONEY ON CYBERCAFE, AND I AM GETTING LOSS IN MY BUSSINESS FROM LAST 6 TO 7...
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M
Maheswaran Shanmugam
from Chennai, Tamil Nadu
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New Connection issue , Money not refunded

Address:Bangalore, Karnataka

I have applied for new broadband connection with Hathway broadband. Bill # : 19611. There is a guy, Mr.Anil (Mobile # : [protected]) collected ICICI bank cheque for Rs 3595 from me on 08/11/2014 with out validating whether the connection point is possible or not at my street (Chikka hanumnada reddy cross road, Dodda banaswadi, bangalore-83). After this no response from them. I have called head office and the same guy. No response. After three...
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R
RKRAO
from Bhimunipatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

internet connection

Address:Hyderabad, Andhra Pradesh

hi my name is koteswara rao ravi my a/c no is1144778, I WAS CAL YOUR CAL CENTER SINCE 4 DAYS ABOUT MY PROBLEM, 2days back one person will come &fix the modem but my problem is not solved again i will call back several times about my problem every time your executive say that it is solved with in 1hr, i will cal several times nearly 5times on yesterday, but no response at night I found that cable wire is cut, your technician is not able...
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A
Abhay Dodiya
from Mumbai, Maharashtra
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Internet not Active even after Payment

Address:Mumbai City, Maharashtra

I have account with Hathway and my Account ID is 347894. As per their record my account got deactivated on 17-Nov-14 so I went to nearby cyber cafe to make an online payment. I got shocked when I saw that their payment gateway page is not working, I have called up their customer care team and they advised to make cash payment. On 18-Nov-14 I have paid the amount online and fortunately this time their site was working. I have informed...
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T
tejaspatil
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint regarding change in broadband plan

Address:Thane, Maharashtra

This is Customer from Kalyan (west), my account Number is 896274 registered with the name of MAGAN PATIL. Few days ago I have contacted to nearby Hathway office regarding change in our broadband plan (Our on going plan is Ultra 600 Half Yearly prepd UnL. and we have already paid for it and we want to change it to New Broadway) so they told me to contact a call center and raise a request for this.so I did and I raised a request 11164453...
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S
shritam
from Mumbai, Maharashtra
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NOT REFUNDING EVEN AFTER CANCELLING THE ORDER WITHIN 2 HOURS

Address:Pune, Maharashtra

My Receipt no 100297 issued by kishore. Neither the company is installing the broadband nor refunding the amount which i have paid. Kishore ([protected]) is not even responding to calls for last 3 weeks seems like he ran away taking my money. When i called Hathway office they told me to get the payment from their local partners, when i contacted SAI COMUNICATIONS they informed me they have not received any money from HATHWAY. When i...
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S
sunny4667
from Mumbai, Maharashtra
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infrequent and slow service

Address:Thane, Maharashtra

I am facing this problem with Hathway Thane wagle estate, from one month now Every days there is no connectivity or frequently disconnection problem. Every time the complaint lodged the customer care executive provides a complaint no. and says that it will be attended by the engineer but still we face same problem after few days. I really want hathway to solve the problem with their servers with Immediate effect. Awaiting your kind reply...
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S
sunny4667
from Mumbai, Maharashtra
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infrequent internet and slow service

Address:Thane, Maharashtra

I am facing this problem with Hathway Thane wagle estate, from one month now Every days there is no connectivity or frequently disconnection problem. Every time the complaint lodged the customer care executive provides a complaint no. and says that it will be attended by the engineer but still we face same problem after few days. I really want hathway to solve the problem with their servers with Immediate effect. Awaiting your kind reply...
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H
humkhan
from Mumbai, Maharashtra
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RUBBISH INTERNET

Address:Mumbai City, Maharashtra

hi.. We bought a new Hathaway connection and everything went fine the first month and after that everything was downhill. The rubbish network and the horrendous service. We upgraded 3 times on the wrong account emailed them however they didn't bother reversing the amount. We then got our plan upgraded by paying 1790 which offers 15 GB with 50MBPS and 1 MB speed after that but staying true to the Hathaway style they cannot live upto their...
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S
sivakumar venugopal
from Mumbai, Maharashtra
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Interrupted Service

Address:Bangalore, Karnataka

1. Right from day one after taking the connection, I am not getting the committed internet speed of 50mbps, not even 5 Mbps. 2. It is just one month since I have taken connection and almost every alternate day I am forced to make a complaint with regard to interrupted services. 3. In the last one month I have made more than 15 complaints and my last complaint was registered yesterday with reference no: 11202526 dt.15.11.2014 and it is...
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