Hathway Complaints & Reviews

I'm writing on the eve of Christmas. I paid the subscription fee for three months before due date. Still connection deactivated. I called customer care. He told it will be activated next day only. Very poor response. There is no escalating system. This is the holiday season and have do so many things in Internet like ticket booking, sending gifts, exchanging wishes etc. All got spoiled. My friend also experienced the same problem two days...

I have submitted an application for a new connection on 7/12/2014. On the same day, the representative promised that connection will be established within 7 to10 days. Upon his request, a post dated cheque has been issued by me dated 18th Dec' 2014. The representative promised that the cheque will be en-cashed only after the connection is established. However, on 18/12/2014 the cheque was en-cashed without providing me the connection....

I took Hathway Broadband(Customer code: 1213134) on 15 Nov 2014, area name 1st Block Koramangala Bangalore, Karnatak. I have been trying to address my complaint to hathway's Customer care from last 35 days through mails and calls but still i haven't received any reply from them. I have sent around 5-6 mails to their Bangalore support([protected]@hathway.net) regarding this issue but i guess they are just sitting on their chair and doing...

Horrible internet services. I am spending more money on calling them to fix the issue than spending on the Internet. Have to call alternate days to for issues with the internet. complaint is closed even without the issues being sorted. Will not recommend hathway services to anyone....

On 10/8/2013 we paid the 1st bill of hathway broadband Internet services of 4103 which included the installation charge, hardware charge and the 1st payment of our plan. our plan was speedway 5mbps quarterly plan which gave us 5mbps speed till 25 gb each month from 15th to the 15th of the next month and then 1 mbps speed unlimited for a period of 3 months at the price around 3078 including taxes. Then we were tricked into paying 1049 again...

Hi This mail is regarding the cable network in hathway digital set top box i have been facing since the last few days. i have been facing some disturbance and interrupting quality in my set top box sice last few days.On calling the local hathway cable person of my area, i got no satisfying answer from him which is very usual and often now.Also, as i expected, he did not turned up to even after calling him 3 times and today is the 3rd day. What...

Hello sir, I am from Rupena Agrahara Bangalore, karnataka.We have Cable operator Hathway.This Cable provider is providing us Start sports with per channel rs 25 extra. Which means rs 100 for the 4 star sports channel per month.Further more he is not adding those in our original bill of the Cable.I enquired at star sports and they said that they have not raised there prises and only hathway not providing these services.Today saw advertisement...

Account number: 1090942 Name: snigdha phadke Cell : [protected] Modem collect date: 30 sep 14 Receipt num: 3968 Wifi sn: r3j23d9010114 Wifi mac:a0a0bb1baa86 I was promised the refund (Rs.1000/-) within 45 days. There is no reply from the company's side, have mailed them as well....

We are using Hathway Set top box for last one year in bangalore, suddenly starsports channels got disconnected. we informed my cable operator, whenever we calls him, he used to ask us to send our card number, we sent around 10 times, but still It is not activated, whenever we calls him, he stays issue is not here, we activated from our end, but it is not geting activated, we dono what kind of service these hathway people are doing, as rating...

Hi I'm Hathaway user since last 4-5yrs residing in citi of joy Mulund. Since March 2014 I have been asking for receipt of payment from my operator. But I was told that they will sign on the card and for a single customer they can't issue a receipt. So I stop making the payment and told them that it's my right to ask for the receipt and will pay only if they issue me receipt. So now they have blocked my service. non issuance of receipt...

I took Hathway broadband WIFI connection on Sep 20th 2014. This was a 3 month plan which cost me above 3000 INR. From the time i have taken this connection there is a continous downtime which has affected my work. Even after multiple complaints to the customer care, no one is taking this issue seriously. Finally i asked for a money back of this however the billing team has not replied back to any of my mails. I escalated this case to Mr...

Amazed by the pathetic service of Hathway. I reside in Thindlu, Vidyaranyapura area of Bengaluru. Internet is not working since Friday & what a callous attitude by Hathway! Everyday we make around 6 calls (at their mercy 'cos they dont take our calls after all options are pressed) and mornings we are told EOD & evening net EOD! Modem is fine and their connection is faulty. Does it take 6 days for someone to attend to distress...

Dear Sir/Madam, With great frustration I am writting this complaint... The poorest Cable service is experienced from Hathway and supported cable TV providers. I am looking for few clarifications from Hathway. Does the setup box provided by hathway has no warranty/guaranty? If No, does this mean you are producing such dummy products? If yes, I am facing some serious issues/no responses from the cable providers. To explain it more clear,...

i m from agra. i have a cable connection of hathway. the service of hathway cable is very bad. no complain no for complain for fault. also they have not given a receipt of monthly subscription charge. if say something, they try to hit, even disconnect the connection without prior information. plz take action against the company & cable provider....

this is reference to the account no- 935712. my net is not working properly since 4 days. even the google.com is unable to open.i tried to complaint on call but they Hung up my phone. this is very inappropriate, how can you hung up a call before listening to a complaint. i am filing this complaining for the last time. after this i'll go to consumer forum. as your network problem is being regular and your customer support executive don't attend...

Using bad language to the customers and they are not responding for the issues. An example of my problem: I told him that the person UDAY asked me to call you for further issues and he replied that he don't know who UDAY is and started to shout at me and i asked hem to talk properly and he started scolding me in a very bad manner and words which i cannot tell u and he also commented that " you guys pay Rs.500 an will be asking...

since the past week i have been suffering from high ping servers where i used to normally get 70 ms. i have been using the service to play games online and havent gotten into any big problems except starting from last week which since then have been getting 300+ pings on servers which in the past have given me 30 or less ms ping...

I have discontinued my broadband service before three months and spoke with their customer care executive and they discontinued my service. Still every month they send me an invoice to pay the bill which i am using because my service is discontinued. In between three months i got lot of calls from hathway. Their caller talk me with like if you do not come to our office with hand written letter for discontinuing the service till that time...

"SORRY, THE CALLED NUMBER IS BUSY" is the reply one gets on the TOLL-FREE NUMBER[protected] of Hathway Broadband. I have subscribed to 50 Mbps plan. But the speeds I get is given below: • SpeedTest.IN SPEED TEST RESULTS Current Internet Speed: 1.38 Mbps Expected download rate: 177.25 KB/sec This speed was tested by speedtest.in at[protected]:04:47 PM IST Result: http://speedtest.in/test-results/[protected]a1b8a4478a602795f89210de0 Test...

Account No 1041621 Registered Name : Kiran Kumar V Hi I am a Hathway customer form last one year, form last 10 days I'm having very bad experience with hathway. I have filed a complaint on 29 November 2014 as I was facing slowness with my Internet connectivity, I was told that the issue was due to packet loss and will be resolved by next day afternoon . But actuly the issue didn't get resolved. I had to call the customer care every day...