Hathway Complaints & Reviews

My Hathway connection has been disconnected for almost 3 weeks and no local TV cable operators has shown any interest to come and rectify this issue, in spite of calling all the Hathway Customer care numbers they are not even bothered to help me, they gave me a number[protected] and there was not response other than the IVR. please intervene and slove this issue at the earliest. my Hathway card no:[protected] Heston Fernandez Bangalore...

Acc Number: 662544, located in Bangalore. There was always a Internet issue now and then but that exceeded from 24th Mar 2015. When a service request was raised on the same day one, they told 24 Hrs it will be rectified. Later they told me that issue will be rectified when I get the new modem (users were asked to migrate to 50MBps plan). The new modem was installed on 25th Mar 2015. Again a request was raised on 25th, 26th,...

im k govindarao k ([protected]) from saroornagar hyd...i gave 600rps to ur executive for new connection yesterday, while taking money he promised that he wil give connection today ...from yesterday evng i almost did 30 to 40 calls to him he his not responding to my calls, his name his A Nagaraju num [protected]...

ASAP please give me a call [protected] at our office we have Hathway intrenet Connetion but it not working from the 29/3/15 afternoon and i tried to calling your[protected] but no one are responding to my call .please kindly we we need to sortout my request...

Hi, This is Hardik and I am Hathway customer with A/C : 1245732. I have purchased its "HD 2 STREAM" plan for 4831 Rs on 02/01/2015 which is 6 months plan and I will get 50 mbps speed untl 15 GB usage and then it will b downgraded to 1 mbps. I have attached payment receipt of my plan. But Hathway has activated HD 1 plan which is lower speed plan with less amount. I am getting poorest Internet speed. I have been talking to their...

I have been using Hathway cable (250) package for over 6 months. I have always received Star Sports connection. But sincsince today(since there is a Ind vs Aus semi final); they have cut my cable connection and now stating that I will have to upgrade to 300 RS package. Well it's not the change that concerns. It's the timing of when they decided to pull this smart trick. This is nothing less than a fraud! Not just my cable. My...

Due to horrible connectivity, and pathetic customer service( spent EVERYDAY Rs.10-Rs20/- calling call centre for connectivity issue), cancelled the connection in Nov '14. The WiFi router was collected back immdly within a week. Since then following up with tem for refund of Rs.1000/- spent more than 1000/- on phone calls so far. All my efforts are in vain. Got cal back twice once 2 months back that the cheque is ready. And again 15 days back...

Complaint Details sir our account no is 1204531, we had paid Rs 1500 + cabling charges on 27/10/14 for internet connection with 600kbps speed and unlimited use.since then connection was not done, sometimes they said you install new driver, sometimes they din't listen to our request for connection even after installing driver.Now we again called several times and got feedback as the connection which you have opted for is not working in...

I have taken rajesh Hathway internet connection, it is completely filled up with rude employee. I had spoken to the customer care girl name prena only false, promise to send technician. They don't provide the speed for what they charge. Also out of 7 days of week 2 or 3 days it hardly works. I have taken download speed of 1 mbps but what j get half of it. Please help do something of this fraud accompany....

My id is 1202059.…...i have been using hathway speedway 1mbps connection from about 3 hours...according to the plan, after 12Pm i Will get speed of 3mbps..i am getting The required speed but the ping is too high, its unbelievable...!the ping i am is getting is Above 3000ms...even a 2g network gives around 500ms...its so pathetic!please look into The matter and solve this problem of mine...

I am a user of Hathway Broadband internet service A/c No. 1171106. Recently i changed my plan from speedway 5 Mbps to Flash 2 Lite, my a/c reflect usage 5811 MB only and Today only i receive a message from hathway mentioned that Hathway internet a/c 1171106 has crossed 100% usage limit, your speed is downgraded. Please let me know that i[censored]sage limit is 11 GB(mentioned as per plan), Actual usage 5811/1024 MB = 5.67 GB. How it is equal...

Complain 1- 9th March, 2015 I had a Wi-Fi connection in South Delhi, Kalkaji through Hathway Broadband. My Account No provided by them was 1169933. I purchased my connection on 30th August and returned my Wi-Fi set on 6th December and I was told that Rs.1000/- will be refunded for the modem in the next 15 days. It has already been three months since I’m asking for my refund of Rs.1000/- Every time when I call them they say it takes time...

I have many issues with your hathway internet regarding your bad service and poor internet speed, Main purpose of internet connection is for study and prepare for exams. But after getting your connection I started facing many issues in regards to poor internet services from hathway. Below are the issue and problems: · Broadband service portal won’t logoff, tried several times · I haven’t used internet for not more...

Pathetic service provided by hathway broadband . My internet not working since last 1 month, i have called 7-8 times to call center each and everytime they give us a new complaint number and then we gets a message that your compliant has been closed and that too without resolution and without even visit or any call from technician. when i call their technician they say call to call center and one of their technician named anil i got his...

I activated my hathway internet connection on the 13th of march 2015 My Ac number is 1096264. And from 13th Till today my internet Is not working . I have called the customer service Team for nearly 15 Times asking them to send the technican to my House but they never turned up and Today one Seinor supervisor Name sayed told me that he will cal me back in 15 mins but he didnt call me. This is not accetable ....

As per the service plan data package was supposed to be 50 GB per month, Hathway broadband has given us a very wires service with less data and also failed in explaining us the right reason for this.as a customer i really dislike/unsatisfied with service provide and want to reimbursed the amount for the same....

I was asked to recharge for RS 1252 for plan upgrade of 15Mbps to 50Mbps by a Hathway executive.I told him I am relocating, but he told me its fine when the people call for new modem installation tell my new location, later they told me that the Internet is not feasible at my new location and the money will be refunded once I have returned the modem and all. I have returned the modem, but till now not heard a single word from Hathway. It...

Complaint: Compromising in most of channels due to poor signal strength.

Applicant : Mr.Bhushan Patel

Area : Aurangabad (Shivaji nagar Circle)

Consumer Card ID :[protected]

STB no : [protected]

Local Service provider: Manjunath cable network,
Owner : mob no : ArjArjun [protected],
Operator Aniruddha Jadhav: mob no [protected] Shivaji nagar,...

I will like to register my complaint regarding hathway pune. My Account Number is 1277902 and registered by name of RAJIT SINGH. firstly I paid money for their service on January and after many calls and efforts we got installation in February mid(I will say they were no mood for doing so only after saying that we will report to police and consumer court for this, they hasten up things) But our nightmares didnt ended with that, after...

Hathway Reason : Pathetic services of hathway, one of the worst service provider i have come across. No quick service, no response towards customer, no resolution for breakdowns. I have created a complaint for internet not working on last Friday 13/3/2015 and till now i have no internet service for which i am paying. Basically i am paying to get nothing from "Hathway" Inspite of multiple followups i have no resolution and i have...