Hathway Complaints & Reviews

[protected] Forwarded message[protected] From: Bhavik maheshbhai dalwadi <dalwadi.[protected]@gmail.com> Date: Sat, Feb 7, 2015 at 12:36 PM Subject: complain To: [protected]@hathway.net account no 1267177 maine 31 0f jan ko connection k liye mr pardeep (his mo no is [protected]) se contact kiya tha unko mene cheque bhi issue kr diya tha tub unho ne mujhe bataya tha k aap ka connection 3 din me ho jayega, 4 din tak koi aya nahi...

[protected] Forwarded message[protected] From: Bhavik maheshbhai dalwadi <dalwadi.[protected]@gmail.com> Date: Sat, Feb 7, 2015 at 12:36 PM Subject: complain To: [protected]@hathway.net account no 1267177 maine 31 0f jan ko connection k liye mr pardeep (his mo no is [protected]) se contact kiya tha unko mene cheque bhi issue kr diya tha tub unho ne mujhe bataya tha k aap ka connection 3 din me ho jayega, 4 din tak koi aya nahi...

This complaint is regarding my hathway cable set top box which is not working properly from 4th march 2015.This time, the problem in the box is totally different.On 4th march, my set top box suddenly changed its channel into all DD NATIONAL stuff.No other channel other than DDs are displaying in my menu list.Only channels which are available in my set top box available now are the 8 channels which are of DD(doordarshan).Now, when the cable...

20/02/2015: Paid subscription for one year 24/02/2015: Temporary connection given pending concealing of cable, but wifi could not be received in laptop - router not configured - technician unable to set right 26/02/2015 Concealing of cable was done by our electrician and the company was contacted for connection - no response till date 05/03/2015 - Customer care Phone[protected] failed to respond. This call centre went on promising...

Card number[protected] NDS number : [protected] C9700N[protected] My set box is not working from last 5 days. I am continuously calling my cable operator of my area Mr. Mukesh. But he is not responding to me . Not even come once at my residence to check the problem. I am just calling on your customer care number and listening to their feedback dat they are just forwarding my complaint on high priority base to their head department. This...

I have got fooled by 2 people.. I wanted a connection from Hathway, 2 guys came and took money for installation, 1 called himself manager. From 3 days I m waiting for them to install the line. But no news. I need hathway complaints dept to reach me. That mangers number is +[protected]. Pls check if they are genuine also or not.....

Account No.1267739, Dealer -HYDERABAD - HATHWAY. I have taken connection last month (6 Feb 2015) since i am facing lot of issues. 1. They committed to offer 50MBPS; I never had a chance to see it on multiple speed test providers. Max i have seen is 18MMPS. 2. I am seeing lot of connection drops evert hour.. i just placed ping to google.com in my computer i am seeing every minute there will at least 5 requested time out...

Hathway‬ Internet service as well as customer service is one of the worst. I have raised complains many times in hathway that net is not working properly and when it got it has poor speed not able to open the one page easily even though my plan is for 50Mbps. I have to call more them 3-4 times a day to the customer care and need to wait for 24hours They are very good in closing the open complaint but they don't resolved the issue. After...

i have hathway internet services . it ha s poor speed . i have to call more tham 3 times a day to the customer care . it works for for 5 minutes and then it doesnt. please send a boy to collect your system of the internet. i will put some good iternet service like airtel etc . humble request...

my A/C NO:1240383, I got a new Hathway connection in 28/DEC/2014 for my house in santhnagar, hyderabad, . Within 4 days I raised my first complaint saying that the internet is getting disconnected frequently. They never fixed it even after complaining for 5-6 times. they send the complaint number after 2 days they send your requst/complant xxxx regisstered with hathway service has been closed .incase of any query, please call helpline.I wonder...

I have raised complains many times in hathway that net is not working properly and even there is not net working sometimes. But still there is no step taken from the company. I have given them the cheque also. But still there is no service provided....

My name is M Balakrishna Menon who is an existing Hathway Hyderabad customer who has the below experience.‎Hathway‬ Internet service as well as customer service is one of the worst i have seen in the past few years.We (Ac #386192 Srinagar colony, Hyderabad) have been pushed around for the last 6 days with firstly service not working or working intermittently and secondly on top of this the customer service (Mrs Sathya, Mr Sayed Sanavulla,...

Dea sir, my register mobile number [protected], my self previous borad band is Beam ACTi think hatway is good in service now a day so i called to your custome care person on 04-December-2014 i have paid a money for service package to install on 04-FEB-2015 but your team makes me a trouble during installation time i.e..04-FEB-2015 i have called to your customer care they said installtion done in next day...next day...next day...next day......

Sir aim from uppuguda, hyderabad, telangana.My channels have been blocked for more than a month now. i am complained my cable operator they cant help to me. i cant seeing world cup match this delay. please solve this problem imedeatly. my hathway MAC NO: 24767D7DD590....

I have a 10 GB per month plan. I used up my 10 GB before 16th of Feb. Hence I did a top-up on 16th Feb. Since then I have made calls to customer care every day - I keep getting asked the same questions so here is the FAQ 1. No I have not crossed 10 GB after doing top-up 2. I have removed the wifi router and connected directly as was told by the customer care guy 3. The amount paid for 10 GB is what your website auto-populated - There...

i called for an issue..i wanted to chnge my wifi password their executive told me to press reset button after that it stops i called on 18th feb...then i called on 19th for comlain they gave me sr num11941037 exectve told by 19th evening technician will come no one came nor call.i called on 20th feb 2015 they gave me sr num11949754 they told technician will come by 20th evening no one came nor call.i called on 21st feb 215 to speak to florr...

Dear Sir, Having below issues from hathway. ( sent below mail to hathway ) http://www.speedtest.net/my-result/[protected] The worst speed we are getting from hathway. my account number 509794. Having connectivity issue from last more than one month. Having lowest speed from more than 1 month, , , , take minutes to open google home page ... Having login and logout issue, we have to login hathway, , , , , after every 30...

our cable operators charging above 300++ on package ...while we called upon the customer care and found out that our package is of 240 rs and we were not getting starsports 3 ...for worldcup matches..on top of that cable operators have told us of 35rs extra have to be given for starsport 3 we feel cheated and have been giving 300+ rs for months ...and we are also not provided with bills for the payment...card no.[protected] contacts...

I am a subscriber of Hathway since 4 years. When I got a new connection I was promised certain channels at the cost of Rs300 per month. After certain months various channels were blocked and additional sum was required to pay to unlock them. If I am supposed to pay additional sum to unlock these channel why isn't my monthly charges reduced? If I'm paying certain extra amount to unlock these channels, that extra amount should be deducted from...

I paid the bill on 15th Feb 2015 hoping that my internet service would get resumed the very same day. But I got to know (when I called them) that it will get activated on Monday because Sunday is holiday. Then, on Monday (16th Feb 2015), my internet service gets activated but the very next day, i.e. Tuesday (17th Feb 2015), it got disconnected again and when I called them, the automatic voice told me that my service is deactivated. They didn't...