Hathway Complaints & Reviews

Dear Sir, This is Prathap from Bangalore and this mail is regarding connectivity issue with broadband which we are using. From past 3days we are not able to use Internet since there is a problem in Modem. Its not getting switching on. We intimated the same to customer care and there is no proper response from them. We called many times and also sent mails but whenever we call they will say concerned person will come and rectify the...

This is to complain regarding Hathaway broadband. We have been loyal customers for past 3 years, however they keep disconnecting the service often .Usually from 10 pm to 10 am and weekends. We complained few times and they asked us to change router, wire, adapter. Having done all three of them and paying another 3000 rs, the net is still not working. When we went and directly complained they sent some person for service however after fixing,...

My hathway account number is 1133752. This is for speed of 50 Mbps as claimed by Hathway. Never have we got the speed as claimed by them the test results from speedtest.com have also been submitted but they have never responded back. Hathway just wants to make a fool out of people. Now the internet connection is off trying to desperately get the technician from Hathway to come and rectify but to no avail. Only a complaint number is...

I Satyen Chhabria residing at 7, Pavan palace, sitladevi temple rd mumbai 400016 am sick and tired Of the servIces provided by hatway incablenet... As alaways they have taken the entire yEars payment but in reSponse not even haLf their channels are functioning... if Try to apProach their customer caRe Nos aRe always Conjusted...kinDly help... Else will have No other option left to repalce thEm or lodge a police compliaNT against them......

I am Ashraf On 11th of august of 2014 I subscribed for Hathway broadband by the representative of the company. After 3 days they visited my home and found no connection. I contacted Vikram who is the representative to cancel my subscription and give me my refund as I did not got the service return on the payment on money. And it has been one month I did not got my refund by the company. I have paid rupees 2583 cash and I have provided...

• I happened to meet Mr. Vajid (Cell no: [protected] / [protected]) at Hathway broad band office at Kandivali West, who explained me the plans and advised to go for 50Mbps, 10 GB monthly plan. • He advised me to take D-Link modem from Hathway by paying a deposit of Rs.1050/- and pay for 6 months at a go so that the installation is free. • On enquiring about the service standards on Saturday / Sunday (as I am not available on weekdays)...

Dear Sir/Madam, While i am trying to figure out if the decision to introduce digital cable forcibly in few cities like Bangalore is right or not, i am now starting to feel it is a big mistake ! Earlier the cable operators were on their foot in case of any complaints and now the situation has changed and even after paying we customers dont get what we are entitled to. The same service providers have become arrogant and the only reason is...

Hello, Salesperson from Hathaway broadband taken the subscription amount for Internet then said it is not possible to have Internet in your area and NOT returning the money back submitted for subscription. Amount = 590(Hathaway Charges ) + 700( Local operator Charges ) Receipt Dated =19/06/2014 its already being 4 months. We have called and visited Hathaway Services Several times but they are not responding. Salesperson name...

My Account Number is : 1179005. I have paid for a New Hathway cable internet connection, for which I received an acknolwdegment letter Dated 18/09/2014 mentioning my Customer ID. The Co-axial cable wiring for the Hathway Modem was done on the previous day. However on my consent, we asked the wire-men to use the existing Building co-axial cable to extend the connectivity. We later noticed that the existing wiring was too old to...

My account number is 1152767. Account in the name of Mr. Mohan Singal, HI, I just got fade up of Hathway Broadband network these thing cause me to write this mail. Given below is the full details of how I got connection in hathway network and how after got connection how fade up of the Internet connection while using the same. I had applied on 20 July 2014 and they give me connection get on 31st July 2014 evening but still it was...

Dear Sir, I am using Hathway broadband connection for last 4 years. My account no. is 612729. Representative (Sanjeev) from Hathway called me at the time of renewal during last week of September 2014. Asked me to renew it to new plan that has 50MB bandwidth. But for the new plan, my existing modem is required to be changed as it doesn't support the new 50MB bandwidth. He confirmed me that if I make the payment today itself, will ensure...

Dear, Recently Hathway disconnected my connection only because i was asking for receipt of payment. I had paid rental of cable for one month on his assurance of receipt after one day, but person did not come in that month came next month asking for rent of cable.I told him to provide receipt of previous month for which he denied and asked for rental of running month for which i told him that i will pay once you will provide the receipt. Because...

Hi Team, Its been continuous 3 days I have been facing internet connectivity issue. Today morning I raised request to fix your internet and again the same, there is no internet. I am tired of call you guys and shouting at you. I would request you to please refund the prepaid amount, I don't want you to fix my internet. I can come up to your office @ St.John's Road, Bangalore Please forward this email to your accounting...

Hi I am Hathway Broadband Home user from Kothrud, Pune, Maharashtra. I am not getting any Internet connection from last few days. I am daily contacting to Hathway customer service, they only giving me complaint number but no positive action taken yet from Service Provider. Some person call in afternoon and ask to check Internet connection, which is somehow not possible for any working person on planet. When i come back to home and check...

Sir, This is in regard to the set top box which got damaged last week. My set top box got some problem in it last week. As soon as I realized it, I complaint it to the local boy(mr. Yogendar) who collects cable charges in our colony. He took the box with him saying that the box will be repaired with Rs.200 as it's repair charges. Now, it's been a week and there is no information of him till now and his phone is off too. somehow, I got...

I've been a sufferer of Hathways system too. I just want to make it plain and simple. Their customer care sucks. They take it very easy when we complain about it. I've talked to many guys who say my problem would be resolved tomorrow.But tomorrow never comes. And when I call zonal level manager to complain about this, he doesn't lift my call. When I call again, I get a call wait on his number. When I call him again, he doesn't lift the...

I live in mainpuri city in uttar pradesh.We are having two set top boxes, The quality of signals is very bad all time.specially colors channel signals are always weak, Some news channels signals are also not proper.Complaint many times to our local hathway service provider and they assures but quality of signals never improves.if some body listening from hath way resolve this problem as soon as possible.I am going through this mental harassment...

They are not providing the right speed what they comment at starting. They will discontinue your service anytime without informing you. There is no proper waya to deal with the bad connection, I've called 15 times to resolve my issue but no one is ready to help you, the only thing they know is money. They are the worst service provider of bangalore and I'll request for a total refund of money since they are unable to serve their customer....

We Are subscribe for hathway data plan hd stream 3 for 6 months of Rs 6400/- (50 mbps speed upto 25gb after 1 mbps unlimited ), instead of this plan they subscribe us for hd stream 2 plan (50 mbps up to 15 gb after 512kbps unlimited). we have registered complaint to hathway customer care for the particular problem, also inform to hathway service center for the problem but they are doing nothing . COMPLAINT NO.[protected] COMPLAINT...

I applied for broadband connection with Hathway Broadband(Id[protected] on 25th Aug 2014 and gave installation fee of Rs. 1000 and one month advance of Rs. 1400 for internet plan. After that nobody from company has bothered to lay down wire for internet although I got mail from Hathway that connection is active. I don’t know how a connection can be active without physical wire connection. I have made several complaints regarding no service...