Hathway Complaints & Reviews

1. Right from day one after taking the connection, I am not getting the committed internet speed of 50mbps, not even 5 Mbps. 2. It is just one month since I have taken connection and almost every alternate day I am forced to make a complaint with regard to interrupted services. 3. In the last one month I have made more than 15 complaints and my last complaint was registered yesterday with reference no: 11202526 dt.15.11.2014 and it is...

My Receipt no 100297 issued by kishore. Neither the company is installing the broadband nor refunding the amount which i have paid. Kishore ([protected]) is not even responding to calls for last 2 weeks seems like he has vanished taking my money. Kindly help me Shritam Navandar...

Dear Sir/Madam We had booked Hathway broadband from your dealer in Bibewadi kondwa Road. Had paid them Rs 1000 as installation charge and cheque for 3 months. But due to your high maintainance charge of rs 200 every month (hidden charges which were not told during disucssion) we decided to cancell the order. Its been more than 15 days now we are not geting any refund of Rs 1000. We must have called Mr Kishore (mo- [protected]) 10 times...

Hi, I am an existing customer. Since the time I have taken hathway connection, I regret my decision every day. Not a week goes by without any issue. This time i have been facing issue with the technical connectivity and the its the Bill Copy which after innumerable calls and mails I havnt received till date. My cust id is 1106112. Worst is the customer care takes the complaint n sends a message that its resolved even before they do. Rather...

I am existing customer of hathway cable tv as well as internet services. We wanted to continue the Cable/Channel Monthly Plan Activation which was stopped earlier for some duration. So we called area operator, which he said will start in 2-3 hours Now 10 days are over, still the plan has not been activated When called the operator cuts the call/switch off mobile Please do the needful Name: Nikhil Sarvaiye Card No:[protected] Area:...

I am an existing customer of Hathway since 1 and half year, has serious concerns on the service you provide We had a data-plan change in Last Month for our Broadband Internet connection, so we decided new HD plan to activate Earlier we used to have 3 months 5mbps, Rs. 2999 plan So we have upgraded it to New HD plan of Rs. 3420, 50mbps, as an instruction from your customer executive on a sentence that, All old data-plans has been closed So...

I am from Koramangala, Bangalore and we are facing issues with Hathway broadband from last one week. Everyday we try calling the Customer care which gets connected after spending around 30 min and they register the complaint which never gets fixed. Most of the times the call just gets disconnected. They really have a very bad service which they never want to fix it. We are paying around 1800 rs per month on this stupid network and we are...

Hi, I am from Bangalore. I am able to login successfully in Hathway still unable to open any site however skype is working fine. I am facing this issue from last 3 days.I am calling customer care continuously from last 3 days but no one is answering. Please let me know if you people can call me and rectify this issue or not? If you can not rectify it then please close this connection and refund my money. I have spent 100 minutes...

Myself Ananth Prabhu from Jayshree Apt., Malad west, my set top was is not working from 4 days. I complaint to the operator on 4th Nov and today on 7th Nov the operator says it will take 7 days. I am surprised with this, after follow-up for 4 days now he is informing 7 days. Please advice. Thanks & regards,...

My Name is Vinish Kumar. I have taken a Broadband plan for 3 Months on 26-Oct-2014 and have paid the whole amount of Rs. 2527 to them. They hadn't connected Router and Modem at my place even though I have repeatedly complained them. Now they have started not to pick my call also. This is a very serious issue as I am madly following up with them to put router and Modem at my place, but nobody is caring about that. My Account Number also they...

Hi, I am from Bangalore (Door no 540, 17th A 2nd Main, 6th Block Kormangala). I am using Hathway cable connection for more than a year now. I also paid the 1 year fees in July 2014 for last 10 days none of the channels are coming. There is a display that The card is not authorised. The smart card number is[protected]. I have been speaking to the Bangalore customer care. They asked me to contact Arun. He asked me to contact Raghupathy....

Took new hathway connection but second day itself it got disconnected.. Hathway has very worst service provider... its waste of time and money...worst service provider and even worst tech support...who doesn't know how to resolve the issue....

Hathway Broadband Hi, Acct nbr :1200739 This is regarding Hathway intr serv that i had taken On 25 Oct 2014 i had made my payment of RS 1600(3mnths) for Internet connection . I got the connection on 28, After that i was able to use internet only for 1 day And when i tired to login.my credentials werent accepted. Then i called to customer care who told me my account was terminated. A complaint was raised[protected] .After i called...

I have cancelled my hathway internet connection (Account Number 1064271) due to poor connectivity and irresponsible customer care. I also submitted the modem and router to them vide receipt no 56334650 dated 17th Sep 2014. As per thier customer care I am supposed to get the deposit amount of Rs.1000/- towards router in 20 days. I have sent so many mails to thier customer care i.e [protected]@hathway.net and hyd.[protected]@hathway.net but no body...

I was using the 6-Months Unlimited plan of Hathway Broadband. I made the advance payment for 6-Month unlimited plan. But in around 1 month itself the Internet connection started breakdown issues, I registered an online complaint but they failed to resolve the issue. It went around 4-5 days like this and finally I went to their office. The executives said that they are working on it and well give a feedback by next day, but as expected no...

Using Mumbai's best internet service provider. I have been facing issue from 30- oct-14.There is no internet connctivity at my place. My id:784420. Called 10time at the customer care but no one answers... Today 1-November-14 but no internet connectivity. Being a best service provider in mumbai. Why do they want to spoil their name. Hope action will take place against them...

My consumer ID No: 909900 prepaid 550 KB category Iam not getting signals since 12th October-2014. Pl. arrange to inform when it will be restored. Since Iam not getting your services since more than 15 days, I, request you to arrange to extend the time period, equal to the period of non availability of your services. Kindly arrange to inform the course of action in this regard. Thanking you, Swaroop Cell [protected] Visakhapatnam...

We have taken cable connection but we are not zee channels and hbo channels but we have been asking the cable operators for 6 months, he just says it will come. From past one month i m not getting any channels clear, ever 5 mins it gives error, signal could not be recieved. If we complaint local cable operator, he say if you wish you remove it, but dont call us gain n again. I m ready to remove, please ask them to pay back my entire set...

I have given an advance payment of 3200/- towards a new connection in bellandur for 3 months. Till now no installation has been made by hathway executives. Furthur, Mr. Deepak who came for collection of money in hours, has been wasting our time by calling us up for installation at 8 pm everyday and then just stops picking our calls altogether! Any attempts to ask him to install in the morning are not even replied to. Deepak has now completely...

I am facing this problem with Hathway Dombivli from more than 2 months now. Every three to four days there is no connectivity or frequently disconnection problem. Every time the complaint lodged the customer care executive provides a complaint no. and says that it will be attended by the engineer but still we face same problem after few days. I really want hathway to solve the problem with their servers with Immediate effect. Awaiting...