Hathway Complaints & Reviews

I've recently subscribed Hathway internet broadband (Kandivali east). The service is pathetic. There are frequent disconnections and in between of the first month, for about one week there was not connection at all. During the day all costumer care phone lines were either busy completely or use put in wait call for long time. I could not reach customer care during day. Finally at the end of day, when I reached customer care exec, I was...

hi, after so many attempts at your service center at himayat nagar and malakpet , i am unable to get the set top box activation so please activate the box further the effort to activate through sms service at no.575769 is no connected so please activate my set top box no. 18550f32cbd1 thanking you mohd arshaduddin [protected]...

Help me to get my refund from hathway internet broadband company Surat. I am not satisfied with this company. They are not providing service from last week.since my internet modem has been stolen i am constantly calling to my ISP they only said one thing that we come today to resolve your problem but they didn’t come. They also collect 1000 from me and didn’t give me the bill for that charge.this the second time they fooled me....

I am Anish Pai a resident of Panaji, Goa, India. I am using digital cable tv services provided to us by FDI pvt. ltd. I was using Cisco STB which was very good. the channels had a fixed channel numbers and positions. Well before they used to provide cisco Z260DVB STB but now they have stopped it and are providing some poor quality made stb with model no HDC-1000C. the thing is due to some upgradation work in the control room they stopped...

Dear Sir/Madam My Cable Operator (PRITT SATELLITE COMMUNICATION) 22/D SAH RANJAN DUTTA SARANI , KONNAGAR, DIST.HOOGHLY, PIN-712235, Phone - [protected], [protected] is not maintain his package (Rs.180.00) but I am full pay of 180.00 package. When I told the operator he threat to me any time he disconnect my connection. please help me. Thanking You, BIPLAB PARUI 31/C Bancharam Mitra Lane PO.Konnagar, Dist. Hooghly Pi. 712235 Phone...

i m a resident of bhandup. i wanted the internet connection so i called the service provider agent.he took all the documents and the amount that day itself i.e on 27/08/2013 and another day they said that the connection is not availabe in our are and the would return the amount in 45 days.at the same time they are nt picking up the calls...

To whome so ever it may concern This is to inform you that with respect to user id ‘rickygoomer’ several complaints are being filed at ur end in the customer care center. Complaint ref. no.329835, 329993,dt.10.08.2013 : 330194 ,dt.13.08.2013 : 330468 ,dt.16.08.2013 : 330765. Points of complaints 1. Poor Network connectivity as the net is disconnecting every day showing Destination Host/ Net unreachable, Request time out at the...

Hi, I am unable to connect to my TV when I connected from Hathway set up box. Getting Signal not found error. We are facing this issue since 4 days. Please resolve this issue ASAP. I trying to reach Hyderabad customer care[protected]. Wen I am trying to this number, I am always getting busy. Please reslove this ASAP. Thanks, Santosh...

Hi,
Cable Network: Hathway
City: Mumbai
Complaint No: Sapna P455
The cable has not been working for the last 3-4 days.
1. First day we had to call 10 times and we were asked to do 10,000 things such as power off and power on, check cables, etc...It didn’t help.
2. So we called again in the evening and were told that the office is closed now, so they cannot do anything.
3. So we called...

Hi
My account no is 22309 in name of DJ Securities & my compliant no is 8549204, 8558290, 8562838, 8582026
Since last 14-15 days my problem(mail is not received & send from outlook) is not solve by any of Hathway engineer. I talk with minaxi, saurabh, nikhil, sudarshan, mayur etc. But no one is able to solve our problem & I want clear reply from you.
So please look in to the matter....

I wanted to take an Internet connection and so I contacted Hathway for it. The executive came and provided me a receipt against which I gave him a post dated cheque for Rs 3315 as installation charge and quarterly usage charges. He assured me that the cheque will not be deposited unless the connection was installed. However, a couple of days later we realized that Hathway connection was not permitted in my society. So, I told the executive...

Service given by hathway and support by local area network is really pathetic. For past 5 days I have been following up with both of them for enabling channels which have been blocked after firmware upgrade done. Since then channels remained blocked and both of them blaming each other but ultimately I am suffering. Every month there is some problem or other.

When time comes for payment, they come on exact date to collect....

I am Sukhwinder Singh and i want to drew your kind attention in this matter. i am using hathway digital cable network from last 8 months But i am not satisfied with services of Hathway Cable Company. Following Problems Faced By us:-
1. Poor Quality of Cable Network.
2. Non Receiving Signal From Last 2 Days.
3. Deficiency in Services.
4. Sub Agent no pick our call (Afsha Cable Network, DDA Flats, Delhi - 110008)br...

Dear Sir,

I am a hathway user of broadband user and staying in Navy Nagar, Colaba. I Have made payment in Oct 2012 for six month. There was conflict between Navy and Hathaway company for approx 2 months during this period there was not internet facility available during the period of conflict. Again I have made payment for six months.

It is requested that the company must give relaxation for...

I have got installed one set top box `HATHWAYS` from my cable operator about four months back and for set top box he charged Rs.1200/-which is more than the actual cost of the set top box with an assurance that he is charging this price as he will provide us best service


Now, one of my set top box is not working properly for the last about one month and in this regard I have made several telephonic complaints to my...

I am buy a setup box through cable operater Rs1300.00 11/06/2013 now the set up box picture not
display withen 1 moth the probleam is acquire but cable operater told that no warranty give the setup box company.
He charge me anothear Rs300.00 to me repair propase Please take necessary action on that issue now the cable is off last 3days....

Hathway is hell bound to send me a bill for no services.

Their service engineer could not install the Broadband services in the stipulated time. Hence, I cancelled the connection (also based on the feedback given by other users). I called the customer services, canceled the connection. Asked them to collect the modem. They collected the modem only after me asking them strictly, that I will not be responsible, if they don't...

Dear Sir

A/c No. 797591 : Disconnection of service & Refund (As there is no service available)

With reference to the above subject, I was a subscriber of Hathway Broad Band Internet Service & moved to new location and requested to shift the internet service, As there is no service available in the new place. I have surrender the required equipment as requested by HATHWAY. Please find the attachment for...

sir my cable connection is not working properly every second day it become dead and cable operator charges full amount(220 rupees per month) when we made call to cable operator, every time his phone is going switched off and when we trying to contact company to complaint against operator then same thing happens again they are also not replying in phone they take our phone but not say a single word results we agains exploted in term of call...

dear sir i have us hathway inter net connection my customer id is :875014, username , chamundagas
i have cumplai to date 15/06/2013 my cumplain no is 8337014, sir cumplain not soll and customer care not respons to may cumplain i have cumplain to u pls soll my cumplain atherways...