Hathway Complaints & Reviews

Dear Sir,

I recently installed 230 channels setup box in my house thro' Doddabommasandra Chetan cable. Disney kids channels are not coming. In your list this two disney channels are mentioned as Sl.No. 410 &411. Please arrange both disney kids channels to my hathway setup box thro' Chetan Cable Network and do the needful.

Otherwise, we shift other DTH Service providers for these two channels.br...

I am using Hathway internet connection from past couple of years as a regular user

My account no is 690043 (Thane). I am using Ultra 512 Plan.

From last 15 day's my internet is not working properly, i have complain to Hathway too many time but they are not giving proper response to me and when i call to customer care they put my phone on hold for few minutes and then disconnect the phone.
Yesterday...

I have disconnected my internet connection but still waiting for my refundable deposit to come. It has been 3 months and personally met them twice but all in vain.

Detail:
Account No: 727234
Broadband internet connection, area chembur
caution money: 1000 Rs
Amount pending: 150 Rs
Total: 1150 Rs


Can you Help ??

Regards,
Saurabh Gupta
Mobile...

I am having my account No 822457 of hathway,net

There is an on going reoccuring connectivity problem and their costumer care or help desk are only fulfilling their routine unsatisfactory behaviour.Either they are just inadeqate for job or just fillings their days.

About 10 to 12 days before on 30AUGUST2012 we have same issue and it was told that we are monitoring it on daily basis. Now since yesterday 10sep2012...

Hi,

i have been using my internet service from hathway internet for almost 2 years now .
this particular complaint i made is in regards to the horrible connectivity i get using the internet service that this company provides .
i have been using their service from a long time , and now all of a sudden from past 5-6 months , their problems are increasing as days pass . they have all sorts of problems server crashes...

I have taken hatchway internet connection on[protected]. My account number 852784.
At the time of taking connection their marketing executives Mr. Ganesh and Mr.Ramesh informed that there would be 99% uptime and also informed me in writing that monthly charges are 500/- per 1mbps which I agreed to take.

But ever since the installation I had been facing issues of low speed and frequent disconnections. I informed them...

I purchased the internet connection for 90 gb for 1 year and paid the company Rs.4800 in advance.
For 10 days no one turned up for installing my connection and after that also it took them 2 days to install it.
Now that it has been installed, every time I try to connect to the internet, it doesnt connect and instead a message comes "ERROR 678: THE REMOTE COMPUTER DID NOT RESPOND".
Now I have been calling the...

Hello Sir,

I have taken a new hathway broadband connection before 1 month,company had assured to provide 2 Mbps speed but we are not getting the proper speed .I have tried to contact with technical support but no one is picking my phone.Please provide me the solution.

Connection Detail:

Holder Namme :Santosh Kumar Singh
Account Name-97350
Address: House No-732 ,Noida sec-37br...

i as a responsible customer i want to register a complaint against my service provider "the [protected]@Y broadband Internet service".

the people seems to have a false kind of communication,the also fail to provide a proper service and also not in time .

the company has a behaviour of taking into consideration like attitude they even not bother after taking the money they have also not provided the receipt...

Hello,

This is in reference to my account for internet broadband No.539503.

I had got call from hathway on 21/7/12 advising limit o[censored]sage was to expire soon as only 47mb was balance.

Within 2 days had called hathway's customer care and asked them for renewal and collection of payment.

Its been 7 days and no one has turned up yet.

I got call on 25/7/12 and was...

Hathway Broadband connect is horrible. This people are fraud they chet the customer and take the money. After that they dont pick the calls.
I am really requesting all the people please be careful.
Never ever in life give money before. First tell them to do your entire work and then only give the money after checking everything.
Hathway has a pathetic service.
The people are useless. Customer care people just disconnect...

A/c No 832601. Termination of service

The worst service ever experienced.Past 2 months i have been requesting for termination of the service but of no use customer care execvutives are employed only to worsen the situation giving a new complaint no everyday and even dont have contact nos of nearest service centeres.



kept on sending bills for no reasons but to test the patience of customer.br...

I am one of the broadband customers of hathway broadband Services.

Hathway Internet A/c No. 748770

Connection Taken : June 2011.
Made request for Disconnection : Oct 2011
Not Disconnected till 4 months, then i settled 2000 rs as settlement, after settlement, i am still getting bills...

Is there any way to file a complaint for this?

Please suggest me?

Thanks...

HI Team ,



This Complaints in regards to the Hathway Broadband company whom i disconnected my Internet services and still i got the threats and also my family got the threats for payment. My father is really disgraced and me also by the Collection agent ( Rajesh , Indirapuram and surya Nagar Area ) . He threatened my Mother and father and also abused them. I just raise the complaint against him of harassment...

Hi Sir,

I have purchased new hathway Settop box for 1200, but am not sure exactly what the price of that but our cable guy took 1200 rs from me if the ok, please do let me know and at present am getting gud picture quality, sound as of now but dont what 2mrow, am from bangalore, electronic city.

Thanks,
Ranjith
[protected]
[protected]@gmail.com...

I relocated from a residence where I had taken hathway broadway connection.

1. I had informed hathway that I would be relocating to a new connection w.E.F 01 september 2011 and requesting to provide me a connection to my new address.

2. The same was declared technically not feasible by hathway and I was informed over a telephone call that I will not be charged by hathway wef 01 september 2011.

3....

Hi,

I took on thee services of Hatheway Internet Broadband and have been facing issues since theen. The following has occurred since i have taken on thee services 3 monthes back.

- I took on thee services in March 2012.
- In April theere was an issue withe thee modem theat was provided by theem. On lodging a complain theey changed thee modem but charged me Rs200 again for thee charger. I didn't want...

A/c No 347910

I have been repeatedly informing Hathway Helpdesk since past 4-5 months that I am not using their connection any more... I am not using their services at all since I have shifted to some other place... But till date the bill are being sent to my old address after adding their monthly fixed charges for every month...

Non-Sense Company - as they might think that someone would be making payment for...

17-May-2012,
Hyderabad.

Dear Hathway executive,

We had a technical problem from your services and when asked to recover it,one of your working persons(Mr.Vinod) was rude and told us to disconnect the service.So,we informed him immediately to disconnect the connection.This happened before 15days.But still we are receiving bills on mobile.We kindly request you and we do not want further...

I had subscribed to hathway internet services (broadband). Due to some technical problems they could not do the installation and thus the service has not started. This was around december. 5 months have passed, but they are not responding to refund me back the initial deposit they had taken for installation. Also they keep on sending me monthly bill for usage of internet, when the services are not even installed....