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Hathway Complaints & Reviews

1.5
Last updated Apr 11, 2024
Complaints 6928
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2006
Unresolved
4922
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+91 25 3252 0310
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"Rahejas", 4th Floor, Main Avenue, Santacruz (W)
Mumbai
Mumbai City District
Maharashtra
India
400054

Hathway reviews & complaints page 325

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S
Sunil Kashyap 964
from Salem, Tamil Nadu
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Channels are not working, even though i had filled Customer register form

Address:Mysore, Karnataka

I Srikantaiah.N residing in Mysore, Karnataka and my Hathway Card No. is[protected]. From past 3 days Tv channels are not coming. We have filled Customer register form and had given Aadhaar Card No also to the local cable operator. When asked he told told us to wait. I don't know when it will get activated. I need you to activate my account immediately or else i switch to another service provider. Today we got a lot more options. So...
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vivek Vasant Donde
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False / Wrong / incorrect data usage

Address:Bangalore, Karnataka

Residing in Bangalore . Hathway Broadband - Account No 1101174. Name - Vivek
On 30th March I had taken broadband connection 50 MBPS speed with 40 GB usage and speed reduction thereafter. In the month of April 14 i;e from 1st to 30th ..there was no problem with the data usage or the connection ...same pattern was followed in may 14 . But in May 14 - hathway data usage showed that I have consumed 59 GB data in 1st six days itself and...
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K
Keshav Savani
from Surat, Gujarat
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poor service / poor connectivity

Since last 11 month i m hathway user with client id : keshav5684.

My plan 2mbps with static IP even i get maxinum 1.4mbps n also everyday facing low download and surfing speed and also disconnect .

Everyday i do Complain at hathway office but even i not get my solution for low speed and disconnect.

engineer visit i get 1 time in 2 week.

my all all Complain close with out any solution...
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B
Bala Shetty
from Mumbai, Maharashtra
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No service after connection

Address:Mumbai City, Maharashtra

To whom so ever this is concern this is with regards to a connection we have taken on name of Bala & Associates on Pali hill, Bandra west we have not got any bill and have been trying to contact tecnical guy sonu from 2 weeks no response not reverting the calls as well wanted to change the location of router and other help as well but not ready to help and give service so also would like to disconnect the service and need the refund of...
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V
venkism2000
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

connectivity issue

Address:Hyderabad, Andhra Pradesh

I am Mr S. venkateshwar Account no 987895 (HATHWAY ) i am repeatedly giving complaint regarding connectivity issue 14 days completed still there is no solution from ISP . ISP person yesterday came and told me need to change the cable, he told me he will replace tomorrow morning today no one turn up. today evening i spoke with isp customer care people they told my complaint closed, without confirming with me my complaint got closed by...
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V
Varun Saboo
from Bengaluru, Karnataka
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HD Channels

Address:Bangalore, Karnataka

I had nought a HD box from my cable provider on November 1st 2013 and had paid the cable as well as HD charges for a period of 1 year. But ever since Hathway made Star Sports channels available on A la carte basis, I have not been getting any Star Sports HD channels. I have called the cable provider multiple times but he has refused to give me those channels saying "Hathway is asking you to pay for them". I don't understand what's the problem...
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P
Panku007
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Low Speed and frequent disconnections - Worst Service Ever

Address:Gautam Buddh Nagar, Uttar Pradesh

This has reference to my ongoing relation with hathway broadband service provider(Noida) which i am using since last six months. I opted for 5 mbps speed. First three months the speed was more or less ok and view same i renewed paying 3300 for further three months as it was renewed the problems started occuring such as frequent disconnection, very low download speed i.e 10-15 kbps. Initially i ignored but after some time it went worst to...
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S
Snigi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Negligence in shifting my connection

Address:Mumbai City, Maharashtra

I shifted from Andheri to Dadar on 1st April 2014. I had submitted a request to shift my connection on 30th March itself. They generated a complaint ID also and promised to resolve asap. i waited for 4 days called customer care many times they didn't pick up my call. then contacted the person who had set up the connection at andheri he provided me the contact no.of shivaji park hathway guy. he promised me to setup the connection last friday....
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biru2k7
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HathWay Cable Operator Charging Extra Rs. 500/-

Address:Mumbai City, Maharashtra

In my new rented house there is a installed hathway set top box. when i asked cable operator to start the service, he is demanding extra 500 as connection charges. I called the customer care and they confirmed me that I am not supposed to pay any extra money. I also complained on [protected]@hathwy.net but no response from their side. Birendra [protected]...
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R
Rajiblochan4u
from Surat, Gujarat
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Internet plan in not being upgraded

Address:Pune, Maharashtra

I live in Hadapsar, Pune.I want to change my Internet connection plan from 600kbps unlimited to 2 Mbps and I have paid the amount of Rs 2573 for 3 months on 7 march 2014 now it is 11 April 2014 which is more than a month, still my plan has not changed.I have been contacting their customer care executives but they are giving me different reasons every time when I call them.I'm really frustrated talking to them they are just useless dumb fellows...
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K
kamal1952
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

in the premium package star sports1, 2, 3, 4 are blocked since 7 days

Address:Kolkata, West Bengal

I have taken the cable television premium package of Hathway Cable & Datacom Limited through Dream(A/C of Channel Nine), Rajpur Aghar Sarani, Kolkata-700149, who is the local cable operator on behalf of Hathway Cable & Datacom Limited inclusive of Star Sports 1, 2, 3 & 4. Now since last 7 days the channels mentioned herein above are blocked.The local cable operator was approached and enquired about the 4 sports channels as to...
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S
sunilgk
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Star sports channels issue

Address:Bangalore, Karnataka

I am unable to watch star sports channels from 1st april 2014 till today (9/4/2014). Our cable operator is saying that star sports have became a pay channel because of that we are unable to give star sports channels. But the fact is star sports channels are not making any extra charge as per the add given by start sport channel itself. We asked him we are paying every month money for cable and why you are not able to give service, for that...
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Address:Bangalore, Karnataka

We are unable to watch STAR SPORTS CHANNELS from 1st April 2014 till date(7/4/2014). Our cable operator is saying that star sports have became a pay channel because of that we are unable to give star sports channels. But the fact is STAR SPORTS CHANNELS ARE NOT MAKING ANY EXTRA CHARGE as per the add given by START SPORT channel itself. We asked him we are paying every month money for cable and why you are not able to give service, for that...
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Address:Pune, Maharashtra

Taken extra amount from me for starting star sports channel saying that they have increased their rates. But star sports is conveying a message that there is no hike in prices and hathway is misinforming people and taking extra charges from them....
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A
asif2ali786
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

star sport

Hello sir, i am asif ali from bengalore karnataka.We have cable operator Hathway.This cable provider is not providing us Start sports as our package is of 280 Rs. at the time of subscription all the sports channel were in that package.I enquired at star sports and they said that they have not raised there prises and only hathway not providing these services.Today saw advertisement about this on DD national as well that only hathway cable...
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A
akshayghanekar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not providing service

Address:Mumbai City, Maharashtra

Hello sir, i am akshay ghanekar from malad west.We have cable operator Hathway.This cable provider is not providing us Start sports as our package is of 350 Rs. at the time of subscription all the sports channel were in that package.I enquired at star sports and they said that they have not raised there prises and only hathway not providing these services.Today saw advertisement about this on DD national as well that only hathway cable spreading...
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S
swanand badle
from Chennai, Tamil Nadu
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Hathway asking for more money for start sports channel

Address:Thane, Maharashtra

Hello, I am leaving in vartak nagar, thane, maharashtra, from 1st April 2014, hathway cable is asking for more Rs. 20/- per channel for start sports channel. When we asked them reason, they said STAR SPORTS increased price per channel, however STAR SPORTS advertising on channel saying they have increased price. Can you please look into it....
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B
Bhushankumar Patel
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unable to see star sports channels

Address:Bulandshahr, Uttar Pradesh

Sir, i am unable to see star sports channels from 1st of april 2014, instead of i paid advance 1 year amount for all packages to my cable operator & it is valid till 31st march 2015. need help.

Bhushan patel,

card no :[protected]

STB serial no : [protected]

Aurangabad, Maharashtra.

mob no. [protected]...
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A
Aaluru Giri Babu
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

stay away from this one

Address:Hyderabad, Andhra Pradesh

We are unable to watch World cup T20 2014 matches on STAR SPORTS CHANNELS from 1st April 2014 till date(3/4/2014). Our cable operator is saying that star sports have became a pay channel because of that we are unable to give star sports channels. We asked him we are paying every month money for cable and why you are not able to give service, for that he says that's not our problem that's HATHWAY DIGITAL CABLE problem and we cant...
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R
ramsatam
from Mumbai, Maharashtra
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Third Class Net Speed Of Plan 50Mbps

Address:Mumbai City, Maharashtra

Dear Sir I am Taking New Connection Of January 2014 To Till Date I am Facing So Problems Of Hathway's Third Class Speed, I am So irritate for hathway.i am Giving 2302 Rs for three month advance payment on before activation, and start To end I am alway Facing Problems Of Net Alway Badly Slow, Hathway Are o [censored]er they are Mis saling Of His Chip Product of 50Mbps, Just A , So I am Just Request You Please Revert My Full Amount That Already I...
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