Hathway Complaints & Reviews

Mental harassment, keep calling daily even say not intrested,...

I am not active Hathway user, my Hathway connection got disconnected before a month ago (25-Jan-2021). Hathway router also collected from Hathway service engineer with service ticket number 22012021M525191. I am still getting calls and messages from customer care to recharge. Really frustrated with Hathway customer care services. I have politely informed to hathway customer support as well but they aren't hearing my voice.

Here...

I am an existing customer of Hathway Broadband in Bangalore and My Account No is [protected]. After subscription within a few days I am facing very slow internet speed. Actually I took 6 months plan with 150 Mbps But to download 20 MB data it takes 30 minutes.

There is proper customer care team to resolve the technical issues.it is fraud broadband service, looting our money and time.

I feel it is waste of money...

I have a fiber connection which I bought recently. The installation was done and within few days, the router refuses to start. Hathway customer care says will be resolved today but no one came to my address to replace the router....

I have discontinued services of Hathway Broadband. I even talked to customer care and returned their MODEM.
Stil I am getting daily calls from Hathway to renew the account.
Hathway is mentally Harrasing me on daily basis....

I have disconnected the hathway broadband because of relocating. I have called to customer care to stop the service but daily twice i'm getting call from hathway stating that we're providing offer please do recharge. How to stop this call? Do i need to come to your capital office and give you a written statement? As per your guidelines i reached customer care and informed to stop the service. What else expecting from consumer?...

After removing Hathway connection in lockdown, we paid fine of 2500 for not being able to return modem device. However, yet they are calling two times a day asking to return the device....

I want to disconnect my Hathaway internet connection, but they are not responding to any of my calls or service requests. Been trying for a week now....

I renewed the internet connection provided by Hathway Broadband Internet by Rs 512/- on 17th Jan 2021. After that, I was not able to browse the internet. So, I raise a complaint on 18th Jan. Then I got a call back from Hathway technical team and they said they are not providing internet in that area i.e where I am living, and said their billing team will contact and start the refund process.

After many days no one contacted...

I renewed internet connection provided by Hathway Broadband Internet by Rs 512/- on 17th Jan 2021. After that I was not able to browse internet. So, I raise complaint on 18th Jan. Then I got call back from Hathway technical team and they said they are not providing internet in that area i.e where i am living and said their billing team will contact and start refund process. After many days no one contacted from their billing team. I call...

I have paid for 3 month Hathway broadband subscription on 8th Feb, 2021 . They installed the device on the same day as my building already has fisibility. My account number is [[protected]]. They said it will be activated in 24 hrs. It was not. I called them and they called me to activate on 11th Feb, 2021 . They said it was activated . I clearly told them that internet light is not blinking and you can't say it is activated. They asked to...

I am getting 3 calls everyday from the Hathway for renewal the plan, I didn't fond any option in the Hathway app to submit the request for returning the router, so I was penalized for 2 months as I was not using it due to their waste service and network in my area.
I was very disappointed with the way Hathway handle customers requests and tickets, so decided to stop using it.
I got a call on yesterday[protected] regarding the...

Dear sir,
Request you to disconnect internet and collect router and refund the amount.
Account no.: [protected]....

Unnecessary calling to my mobile daily for subscription . Do not disturb. I already submitted Hathway router modem before 10 months why u are harrasing people who do not want subscribe....

I am getting calls from hathway everyday and it is very frustrating in my day to day activities as a student.
I have removed my connection and they are calling me multiple times in a day for offers....

I have purchased a hybrid box along with a new connection, but I had received a faulty play box.please replace the faulty play box with a good working condition play box immediately.....

I got email to submit device, Even i sent email that will reuse service and in calls also informed Same.

Back ground, I have been using service 6+years and due to Covid-19 Pandmic, we are out of city, hence I said will reuse service once we are back to city in all calls and email also sent to hydbilling and no response for that, Now I got email to submit device urgently and I have replied to emails with all details few clarifications...

I returned router last month and still getting daily 3-4 calls for renewal of account. Today got a call from one of your executive, he is asking for acknowledgement of receipt of router. You people take router and you ask about acknowledgement. Acknowledgement is needed to provided by you. Please respect personal lives of people. This is nothing but harassment. Please stop this harassment and do not indulge in anti-consumer practices.br...

Iam from hyderbad.
I have disconnected my hathway connection six months back. And after 4months i received a call from hathway stating that i have to return my wifi router. As it was in covid time i was in my hometown so i told please collect the router after 1week and i did not hear from them after that.
And again after two months they have called and asking me to return wifi router along with the penalty and threatening me...

I have contacted Hathaway broadband connection, the sales representative has called me and said the connection is available in our area and asked me to pay for 3 months of 2829.0 rupees and i paid.
The cabling team has contacted me and said there is no service in our area and the hence the refund will be processed but i have no mail or sms from Hathway that my refund has been initiated.
I tried to contact customer support but...