Hathway Complaints & Reviews

Receiving 5-6 calls per day... though I'm no more a customer of hathway... I will never take hathway again... I dont want to receive any calls from hathway...

Hathway account No - [protected]

My account got deactivated a long time back. By July 29 I received a mail from Hathway legal team to return the modem/router. As told in the mail, I submitted pick-up details in the form given so that your agent can collect the device but no one has come to collect the device. In the mail, it's mentioned like legal action will be taken if I don't return the router/modem. Please let me know if...

I moved out of the location so I discontinued from Hathaway but Hathaway executives are repeatedly calling from past 1 month and torturing...

I am very much depressed beyond limits of any human, because of the numerous calls and recorded messages i receive from hathway customer care. i.e. more than 50 calls per day sofar 1000 calls in my mobile nos [protected] and [protected]. They remind me to reconnect their Hathway connection which I had for 3 months.
But i shifted my connection to a different service provider and handed over the router too. Though they have not returned...

I have done a online recharge and they have activated incorrect plan for me. I called customer care and they have changed my plan later. Then now they are not providing revised invoice for the plan change. Now I cannot claim that from my company. This is very pathetic situation. Called mailed customer service and they said they won't provide any solution for the same....

Akash cable indadar west is my service provider.I am not getting sony/star/zee/and many other channels.I live in INDRAYANI COMPLEX at JK SAWANT MARG DADAR WEST G NORTH WARD.My subscription is valid till december 2020...

6 months ago, I had renewed my hathway connection paying full. But than I had to move to new location, where they dont have service. I requested them to refund but they didnt refund the amount. Now that payment is over and now the army of hathway sales team are after me, calling me randomly any hour of the day from new phone numbers every time and asking for renew my service. I am fed up tell each of them that I dont have service in my area....

Intenet stops working frequently and after complaining a request is raised and after 2 days i get a msg that the complaint is solved but it doesn't and neither do i get any call from their technician regarding the same. For 2 days it works fine and then again it stops working upon asking they say that your modem is consuming high usage, First of all I am on a 50 mbps unlimited plan with more than 150gb of the quota remaining and I have taken...

I have been using hathway broadband services for last two years by subscribing for yearly plan (50Mbps Unlimited Plan). From last few months there has been intermittency in the connection sometimes dropping of the speed to 1mbps or sometimes no internet at all. I have logged several complaints to the customer care and all i hear from them is it will be resolved in 24 hrs. Momentarily it is fixed for the day and the problem starts again in...

After taking new connection on 6th September 2020, my broadband stopped working on 15th September. After a week of harassment they started the services after 6 days. I requested them to extend the subscription by one week but they are unethically behaving....

Hi Sir,
I have taken the Hathway connection Account number-[protected] and moved from the location on Jan 2020 and informed to cancel the connection and it deactivated on 16th March 2020 and device is with me and due to covid not able to return.I got calls from numbers[protected] Kalyani) on 12/11/2020 &[protected]Neha) on 18/11/2020 from Hathway saying that you want any new connection but i told no they started talking that legal...

My name is B. Sreenivasuloo
My Hathway A/c Number : [protected]
My Plan is 100mbps. But I can't able to browse at least google home page in some times.
and I trying to talk with customer care executive.. its not connecting ... I had tried so many times...
and
I not changed my default wifi password ... in this reason my YouTube channel..
I don't know how can i change my wifi password...
I...

I got GTPL broadband connection for 6 months. After 2-3 months, I had to move to another city due to work. First thing I checked in new city was to make sure which Internet service provider is available there. The residents said GTPL is available and you get new connection in 2 days. I thought okay, I have GTPL so it would be easy for me.

So, I requested the shifting of my connection. They said shifting would take 2 to 7 days....

Annoyed by calls - even connection dismissed and DND activated
You people keep on calling me though the connection is dismissed and DND is activated.
Seriously pissed off with your calls, daily from different numbers around 5 calls i am receving. even i am not able to block hathway customer care call centre calls. at this point where we have all facilities/technology i am not able to block you people.
called customer...

I have subscribed for Hathway broadband connection with Hathway and I have subscribed 3 months plan and paid Rs 1770/- within 2 hrs of making payment I got a call from technical person that Hathway doesn't provide service in my area please seek refund. I have contacted the representative regarding the refund, the representative isn't answering my calls and isn't replying to my messages and I have a written an email to helpdesk Hathway didn't...

Hello team,

I've to raise several complaints since month of March till date.

Complaints raised :

1. Delay in Installation
2. Los of pay due to delayed activation which was like 24 days.
3. Devices replacement (Faulty one)

There is no call nor feedback taken by Hathaway technical team and billing team. They just call us to renew every day.

We had to...

Hello team,

I am facing internet LOS in my router. i raised a complaint yesterday. comp no: 08122020V727816 which has been closed without solving the issue. I spoke with the local hathway representative and he is very irresponsible.

I am working from home. From yesterday I could not do work. It's been more than 24hrs.

Before taking your hathway connection your representative said nice words...

Just got connection in Aug 2020 and got good speed for 10 days. After this at least 3- 4 times in a day broadband for disconnected. Made many complaints about this but got unsatisfactory answer. Unfortunately I paid INR 10000 for two years subscription which is my mistake. Now I would like to get refund and they are saying that refund is not allowed. Plz help me....

I was contacted by hathway representative and they have promised me plan details that doesn't exists, I made a payment of 1767 for 3 months plan.
My Hathway account number is [protected].

The Technician said that there is not connection in my area .

I have not received the refund yet, i made the payment on Dec' 2nd 2020 and asked to refund the amount on 3rd Dec' 2020.

I have called customer...

I pay the amount on December 2nd 2020 . The Technician said that there is not connection in my area but the refund is not scheduled till now (Dec' 8th 2020)...