Hathway Complaints & Reviews

Hathway — Hundreds of Spam Calls by Hathway Broadband
RevanthPVS on Aug 13, 2020
It's very irritating when you get daily at least 10 calls from Hathway broadband to renewal the internet service from one month. I have been telling to their customer service guys that,
" I'm not going to renewal due to out of station and Current Covid'19 situation. I'm not gonna renewal for at least 3 months due to my absence at my working...

Hi my hathway account number us [protected]. I have requested cancellation of connection due to relocation before the renewal of my plan but no one has come to collect yet....

Its been 12 days I have complained but still I did not get my refund this is what u guyz r doing fraud with costumers I want my refund immdtly my mobile num is [protected] bangalore...

I am not happy with their service and i told them clearly i dont want their connection any more. i have taken some other connection and i am happy with that. but these ### sales representatives are repeatedly calling me every day asking me if i want to recharge, giving some stupid offers. i am getting irritated by their numerous calls during my working hours and they are even calling me on sundays and irritating me. they are so immature ....

SIR I HAVE RELOCATED from indore AND DISCONNECTED MY HATHWAY BROADBAND TWO YEARS PRIOR. THEY ARE TROUBLING ME WITH MESSAGES AND CALLS REGULARLY. PLS HELP.
[protected].
Dr s Kulkarni
EH 1 Vijay nagar indore.MP...

I moved from Chennai to Bangalore. A month before my billing cycle, I called customer support, and through IVRS registered my request to terminate my connection. There was no response from them, no ticket number was registered. I registered again through IVRS, sent a support email for termination, no response. Once my billing cycle came to an end (Oct 22nd 2020) I started getting calls from them to pay my renewal, which I did not want, as...

I had a Hathway internet connection in Bangalore. Due to covid-19, I moved out of Bangalore. I have surrendered my connection by 8th August 2020.

I explained the same to Hathway and they acknowledged, still I get multiple calls daily from Hathway customer care to recharge my account.

I already have surrendered my connection I am going through lot of things here, and these calls just irritating more leading to...

I am fed up with the calls from Hathaway executives. I disconnected from their network 10 months back and still they won't stop calling me. I told them multiple times that I am not using their service. But everytime, there is a call from new number asking me to renew the connection. This is such an unprofessional behavior from Hathway.
How to stop this call harassment? Do i need to come to your capital office and give you a written...

The account number provided to me is [protected]

My LM coordinator generated was[protected]M775394.

I made the payment of Rs. 425 on 06/10/2020 and have attached a screenshot of the payment for your reference.

At, this point all I need is a refund of the amount 425- . INR, I have paid to Hathway.

Payment process

Bharath - [protected]

The person who spoke...

Account ID for Hathway broadband is [protected]. I have been requesting disconnection of Hathway broadband for 2 months now. I am still getting harassment calls from hathway without any action from their side towards disconnection. I will be forced to lodge a complaint with police if this continues. Reason for disconnection: Moving out of the country. Please help me from these mental torturers who call me 20-25 times a day from different phone...

Hathway is not stopping calls after I removed their wifi connection. I have changed the city but Hathway persons calling me from different numbers everyday. Please stop this harassment....

Hello,
My account number is [protected]. Mr. Vignesh from Hathway sales team came to my house marketing their internet. He tortured me for several times and final I paid money for getting internet. Wifi router they shown for 5g. But they installed 2g so I asked the person and then I came to know cheating done... I complaint customer care and asked not activate my account and refund my amount. They agreed and raised a ticket and asked...

Dear Team,

I applied transfer request on 4th November broadband connection in same city Ahmedabad,

I were call in cusumer care every day about transfer request progress but i got standard reply it is in process wait for 7 to 10 days,

My connection till not get transferred and i am waiting it and no one is there to reply...

I transferred on new location since 3rd November and i...

I cancelled my hathway connection in july 2016 and hathway is now calling to pay 2500 or face legal consequences for not returning the router.

When I terminated the connection, I gave the router to the company

They're harassing me for router submission After 4 years!!! How could one have the receipt with them for 4 years?

Kindly help with the issue.

I don't have the router with me,...

Very very poor service nd I don't at all recommend this to anyone, customer service is absolutely dump, since a week I'm calling to customer service every time it's not connecting to executive, solve net issue ASAP...

I applied for a new broadband connection at GTPL on 04/09/2020. The agent asked me to do online payment for the process to start. The amount was Rs 3800. When I made the payment, my first transaction got failed, so I had to transfer the amount again. So I paid Rs 7600 in total.

Around 24/09/2020, GTPL said that the broadband connection is not possible at my location. They said that they will make a refund. But it has been now...

Complain close directly after 4 days connection is not working no one come to check n resolve my issue I am trying any way to info you buy mails calls but you guys not action our tacnical team OTP complains are closed directly how it's possible remove for job this person I have send a screenshot n recording to behaved your staff to custmores 20 above connection not working 5 days GTPL team not solved the issue plz tack a strictly action on...

Respected Authorized Person/Selvin Kumar,
I am writing this after feding up with the hathway broadband support.

I am not getting the internet connection from 12th NOV 10 AM raised the ticket on that same day.
According to them, the resolution time was 13 NOV 5:47 PM. I did was tried to contact them but they are not having any direct number to contact. tried to call on[protected].

I want to make...

I have installed new wifi connection yesterday but till now dint got internet I called to the agent but he is not responding for the cal and message and he even not lifting the call his name ranjeeth [protected] we don't know that Hathway has issues if we know before only we will went to other network...

I have paid 1767/- for the 50mpbs, router installed on 11/11/2020. They said that it will be activated by 5 P.M on that day itself. But not activated yet. I have been trying to reach the person ( manohar), Customer care but no response.. please don't cheat Customers. No proper channel for communicating with Customer care. I need my refund ....