Hathway Complaints & Reviews

Dear Team,
I have taken broadband connection from Hatway and I have the full amount for yearly subscription . Since from 01st Jan 2021 I am facing regular issue of disconnection and since 07 th Jan it is completely stop .I had made several complaints to their Nodal officer and to Appellate Mumbai region .It is assured that my issue will be resolved however till date nothing is resolved and also I am not getting any response from Hatway...

I have disconnected my Hathway broadband. Even months later, I'm still getting innumerable calls every single day to renew my account, to take a new connection. I'm fed up and cannot take it anymore.
I also returned the device to the hathway employee and requested them to not call me any more but still they are calling....

My Name is Arjun using Hathway Broadband Service baring Customer ID : [protected] with 6 month renewal.
I raised a request on 19th Dec 2020 to shift my internet connection to new location where i got shifted recently for which a ticket was raised[protected]M942956). There was no response from Hathway people till 5th of January 2021 and at-last after multiple followups i got a call on 05 January 2021 from a gentle man named Chandu (...

I was a hathway customer account number [protected]. I have shifted my house to a new place 3 months back and disconnected hathway. But daily call comes from hathway to change plan. I have told that I have disconnected and want to return my modem. But nobody calls or comes to collect my modem....

I had a Hathway Broadband account when I lived in a rented house in Thoraipakkam, Chennai.

Chronology of events:

1. The last payment I made (Rs.943) was on 14th October 2020 for a month and this period lasted till mid November 2020.

2. I vacated the house on 7th November 2020. The house was vacant for more than a month after that. When I visited the Apartment on 11th December 2020, it was still...

I have been getting continuous marketing calls after disconnecting my Hathway service, it has been happening for 9 months now. I have notified them many times that i no longer need the connection, i moved to a city where there is no hathway service but they still keep calling me....

My internet got disconnected and raised complaint ticket on portal on 3rd Jan 2021, I called the customer service everyday but the answer that I got that the there is technical issue and the technician will call and visit my place which did not happened till date. I escalated the same to nodal officer but they too responded with same gimmicky reply that they would look into it. Its pathetic customer service from Hathway. I erred by going...

Hathway representative Reddy Came on 10 /1/21 with a Leaflet which mentions. 150 mbps Speed with Android Box . I paid Rs 1942 for one, month Rent and the Android Box. They provided connection with the speed blow 50 mbps and No Android Box provided.
I complaint many times to refund the money. they are not listening.
The person Reddy who came for installation is not answering calls.
I send many sms WhatsApp messages he...

Customer ID-[protected]. I have been subjected to mental pain by hathway broadband.I got a new connection which was to be on someone else's name but the hathway installation guy tricked me into giving my documents saying that hed would transfer the account on the other guy's name before activation. Nothing so happened and later I got so frustated that just after 12 days of paying 2121 rupees approx. for 3 months, I requested for the connection...

Hi team,

My Hathway I'd: [protected]

I informed Hathway customer care to terminate my account from one month.
Still we are getting calls 20 to 25 calls everyday from multiple people of Hathway it's very annoying.

Terminate my Hathway account.there is no way to raise ticket for termination in Hathway login it's so worst.ww wrote mail for termination to help desk of Hathway but not responded...

I filed a request months ago to close my hathway connection my id is [protected] but no action taken so far and i got 4 5 calls every day its just crazy i have other work to do...

I keep receiving frequent calls from Hathway, asking me to reconnect to services based on some offers. In spite of numerous polite responses and strict responses, I keep receiving the call from the team. I am being harassed to use the services and there are no customer service numbers or other numbers for me to call and request for not receiving such offers henceforth....

Iam receiving calls from Hathway saying I have to renew my account or I have to submit the device but I said I’m outside the city I will renew after a week but they threaten that I have to do it in 48 hours....

My user ID with GTPL is BB[protected]. I have made advance payment of Rs. 5799.99/- to GTPL for their fibre broadband services in Varanasi on dated 08.01.2021 based on the commitment made by their representative (Mr. HRISHIKESH SHANDILYA - 32468) that my new router will be installed and wifi will start working by 09.01.2021.

Howerver, till date my wifi is not started. On going to GTPL office, no body is taking our complain seriously...

Hi,

I have disconnected my connection via account number [protected].
I am not using the same from October 22.

From last week some person from Hathway called and they told that the modem has to be given back. But nobody came to collect the same from me.

Now they are calling and asking for Rs. 2500/- for keeping the modem with me. More Interestingly the customer care number does not work....

Dear Hathway,

I have raised a request for Termination. I'm not getting any confirmation email or message. I am not living in the city, and no longer require your services. Please consider this as a request and collect the Router in the below address. I have also paid fine of 400rs for not using the Internet.

H.no -B/305, 2nd Floor,
Allwyn colony,
Phase-1 Jagadgiri gutta.
Hyderabad, Telangana...

I have discontinued Hathway broadband service and did handover router as well. But they didn't stop sales call at all. Daily getting minimum 2-3 calls and messages. Blocking(DND) also not working because calls are from normal mobile number and every time it's different. Please take an appropriate action. I can't bare this harrasment. Attached image it has all the details....

My account number is [protected]. I had hathway connection in Vellore. Since I shifted to kolkata I do not require the connection anymore. According to companies policy I have made the payment of Rs 2500 since I have not in a position to return the modem but eventhough I have made the payment I am still getting emails from pre legal team hathway for return of the modem or payment of Rs 2500. As a proof I have attached the receipts for the...

I have disconnected my Hathway broadband in Chennai and shifted to my hometown. Even months later, I'm still getting innumerable calls every single day to renew my account, to take a new connection....

I had paid a refundable amount for Hathway modem they are not willing to give back the refund for the modem...