Hathway Complaints & Reviews

Every day recieving two calls from Hathway for service renewal. I have switched to new connection and de activated hathway service. I have requested and begged them to not call me still I am recieving the call from different numbers. How much can i block ?
Please help....

I installed Hathway network at my temporary residence as soon as lockdown started. Once the norms are relaxed I came to my hometown where I already have BSNL.

By end of September my Hathway broadband pack expired. I will be returning to my temporary residence by end of December only.

For more than 2 weeks I'm getting atleast 5 calls from Hathway asking me to renew. I explained I will be renewing it by December...

I have taken the internet connection yesterday, since morning it is not working.
Kindly resolve the same.
Thank you...

Hj i have ordered for GTPL connection on 3rd September 2020 3800 plan for 6 months still i have not received brodband connection or my refund almost 1 month and 20 days completed when ever i tried to raise a complaint in customer service they said visit to store we can't help you and ehen i go to the store manager and sales excutive chintan and Jay ssid we don't have any update.please check this compnay making fool innocent and needy people...

ID-[protected]

Hathway technicians are illegally barging in my house using ladders and placing Hub on my roof and surrounding Hathway cable on entire roof, recently they gave a connection to my neighbour whose cable was deployed through my house by illegally barging in my house without asking us nor taking our permission to place the hub on my roof, apart from that the cable that they deployed through my house is hanging in...

I have been using Hathway since couple of years only because I dont have any other option in my society. Biggest problem with Hathway is their customer service which is really pathetic and never available for their customers. My wifi router has stopped working due to some issues and I am not able to contact them because as usual their servers are down when we call customer care. During these work from home situations if I am unable to use...

I have stopped using Hathway broadband internet since last 1 year. I had deactivated their internet and gave their modem back also to complete the deactivation of my account, yet i am still to this day have been receiving calls from them to renew plans. I told them i dont use their intenet and requested to remove my name from their database but i guess they have done nothing on that part.i want them to stop calling me and trouble me....

My id is covid 01
My mobile number [protected]
My router is working pathetically. I have done many complains by your complain number and also gone at your Gtpl office that is located at surat but my problem is not solved .from 7 days.
So please solve the problem or refund me my money of my remaining months ....

Hello, here Hannan Shaikh, I have GTPL broadband and I am currently doing work from home, I am facing internet issue since last two I contacted customer care so many times and without resolving they keep close my registered complaint they are saying they sent engineer but no man came here till date. Please help me and also there is no other broadband provider in my area...

Hello,
I closed my Hathaway connection due to my layoff. i am from Nagpur and I have taken the connection in noida so now I left noida. Now the issue is they are saying give back the router so I could not give return back because I left Noida so I am saying to them take a penalty from me. so they are saying 2500 rs. for the router. and its huge amount as I said due to locked down, i lost my job. so i don't have much money or if you...

I have requested for termination of my Hathway broadband connection 2 months ago. there haven't been any calls or response from the hathway team. my account number is [protected], so far I haven't got any response. now I am getting a mail from the pre-legal team about returning my router or taking legal action, even though they never contacted me back for returning my router device. please resolve this issue, I do like to get rid of my Hathway...

I want to return my router to avoid unnecessary calls that bother me in my busy time....

Hello I have made request to transfer my GTPL broad band connect to my new home at i have 97 days left in my existing plan at the moment of transfer request, after 5 day not get any call from GTPL company for my transfer request, i visited GTPL dhanmora katargam surat brand, at that time they give me answer they will visit on Monday, after i visit their they as me to pay 1200 for fiber optic cable, but when i brought at they time told it...

Again facing the same problem. I have called customer service and they told me they were working on my area for a permanent solution but I can't see any solution done. Since last week I am facing the same problem again.

Also when I call to the service center and told them to transfer the call to their senior executive but every time they are not transferring the call and especially the last time I talked with ms. Shaikh Nabira...

Hi

My Hathway broadband account number is : [protected].
Because i am out of town for a couple of months so i have not renewed my broadband connection.
Its been two weeks now, and i am daily getting calls from different numbers to renew my plan.
I have explained them multiple times that I would not be using the services for next two months but still its kind of a torture from their team that i should recharge.br...

My Hathway broadband connection has been deactivated and my friend took a new connection of Hathway registered his own phone number and email Id. But still, I get promotional calls and messages from Hathway, and that's annoying. Please stop calls and messages. Account number is in the screenshot attached below...

Hathway Has Provided Broadband Services To Me
With 2 Modems.
MODEM1 Is Normal, MODEM 2 IS 5G And Used For My TV / Office Work

5G MODEM There Is No Internet
Raised Repeted And Several Complains On App
The Complain Are Closed Unilaterally Without Any Solution

Complained On hathway Customer Care phone
After Following Up Matter For 4 Day, The Complain Was Closed Unilaterally Without...

I had a hathway connection broadband in January. I disconnected it in February since then they have been calling me everyday harassing me to take their plans. I need these calls to end please....

WiFi not working- no Internet connection .Need urgently some technical support to solve as on today as my office work is seriously effected along with the online classes being effected . Request you to attend or send someone in the morning timings asap for this disconnected WiFi connection to be fixed as on today....

Broadband Account No [protected]

My Hathway broadband connection was disconnected last year, to be precise June 2019, yet I continue to receive calls from Hathway tele-callers suggesting some new plans and asking m to subscribe for the same. I have received few SMS as well with the festival offers. I've repeatedly told them to stop calling me but still I receive the calls. It is so annoying and I want Hathway to delete the number...