Hathway Complaints & Reviews

Dear sir/madam,
I would like to cancel my hathway subscription immediately. My account no. is [protected] and i haven't used it for past 1 week, so cancel it immediately cause i don't want to pay bill for the next month.
Thank you...

Account No[protected]

On 26-Aug, made a payment for three months in advance of Rs 2525 for internet services.
However, due to inconsistent services, wanted to cancel the payment and discontinue hathway services. Hence raised the request on 27-Sep, following is the request no.[protected]W311800.
However, neither received any response nor refund from Hathway team.
Furthermore, when I contacted the service...

I keep receiving unwanted calls regarding renewing my account with Hathway Broadband. I have already terminated my connection many months ago, but receive between 2-3 calls from them every day....

Hathway is not at all providing proper internet and the customer care services are even worse

Please help me get this fixed or refund my complete amount...

I have a Hathway connection from Jan-19, Account No.[protected]. After Jul-19 I am not
Using the Hathway above said connection. And then I like activate the same connection I call
The people they are installing a new connection No.[protected] I was using from Mar-2020
I asking for the old connection number but they are providing a new connection.

So I made a complaint to close the new account and activate...

I am a customer of Hathway broadband who has been complaining about frequent disconnection and slow speed sine the time of subscribing to the service. Complaints are closed but there is absolutely no improvement.

I am paying for 25mbps of speed but till date it does not go above 3 to 6 Mbps most of the time it's below 1 Mbps.

My current complaint of 15 sept on the same topic has not been resolved till date. No...

I have made the payment but still don't get invoice copy through email. Account num :[protected]...

Hi
I have requested for a new fiber net connection but copper wire connection was given with account number [protected].
Since I don't want copper wire connection and also the speed is dead slow and not usable so I wanted to cancel the connection.

I requested the same but customer care guys are saying we will not refund money.

This is very unprofessional....

Unable to browse, complaint registered but i have waiting for nearly 4 hrs but no response so for, poor service...

Dont go for hathway broadband connection i[censored] face any netwrk issue they took nearly two days to solve ur issue, worst customer service...

My user id - anj30_3
My email id - anjanaitz#gmail.com

I am facing red los light and connect disconnect problems since i installed gtpl at my home... I almost raised complaint everyday but no resolutions was taken over by the company... I want to raise complaint against gtpl company... Please help and asupport me...

I took a connection in August, however the speed falls exponentially after 4m radius. doesn't even cover my half house. I have raised a ticket many times, however, no proper action has ever been taken. I just want a refund for the remaining days of my subscription....

I have taken the gtpl broadband connection 3 months back of 40mbps speed but neither i get 40mbps speed nor do i get a connection for 24hrs. Every two days, the connection gets off and i have to use mobile data after having wifi at house. No response from customer care and nor do they pick the call. They have also taken money for fiber optic but they never provided us with a fibre optic cable too. Whenever we ask for the disconnect issue...

To whomever it may concern,
I have compiled in gtpl 6 times, but i didn't get any response
The problem is internet connectivity goes on and off continuously
My registered mobile number-[protected]
The worst service i have seen in my life...

Location - Khadki Bazar, Pune 411003

I have been complaining since long time about poor Internet connection.
But today there is only signal being shown and NO INTERNET CONNECTION.
I tried calling the concerned person
[protected] Rupesh. He is not answering the calls and the problem is not resolved yet...

Dear gtpl & kamal bhatiya

We have made a mistake purchasing an internet broadband connection from gtpl, varanasi here are the details of the connection :
My subscription :

Plan name : ul_i19_40mbps_18m_v
Validty : 18 months
Name : ganpati guest house
User id : ggh40_18
Ppvrvrn01
Gtpl varanasi

Registered no : [protected]

Created on :[protected]br...

I am facing continuously problem with internet connection and also complaints too many times in gtpl customer support and also send them email to solve my issue. but they are not taking any actions on it.

I have been facing this issue since last 4-5 months and every alternate day my internet connection gone.

Whenever I talking with customer support they told me they will resolve and after resolve my issue next...

Dear sir / madam,

I am writing to you to raise an issue about: broadband internet

The issue that i have experienced was: my account number is [protected]
I recharged rupees 236 to change my plan from 707 to 943 after calling the customer care. But they did not change my plan and gave 100gb addon. I had contacted the customer care more than 20 times for this issue but my issue is not solved till now. My...

I am a consumer of hathway wi-fi services for a long time. My account
No is [protected] on the name of dinesh kumar jaiswal.
My registered mobile no. [protected], [protected].

I request you to discontinue the service and refund my recharge amount.
Since the recharge was done in the month of august 2020, till february 2021. I want you to return the money in proportion to the 7 months. The
Recharge amount...

By profession i am a software engineer and during this covid time to be able to get my office work done it is very important to have a consistent internet connection. But still i was cooperating with this company in terms of far from consistent service but from last 21 days my internet connection is not working and i have been calling them so many times for solving my issue but they have done nothing so far. So after figuring out the quality...