[Resolved]  Havells India — steam iron repair

Address:C 178 sector p3 greater noida, Gautam Buddh Nagar, Uttar Pradesh, 201306

Dear sir
I am satish kumar pal in living in greater noida. I am purchase to havells steam iron model sparkle in date 01.11.2017 m/s s. K. Enterprises in greater noida up
My steam iron in under warranty in 2 year. Steam iron bill misplace but warranty card available. So i am call in customer care not repair my steam iron so pls help me.

Thank & regards
Satish kumar pal
C 178 sector p3
Greater noida
Contact no-[protected]
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Nov 19, 2019
Complaint marked as Resolved 
Havells India customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2019
Havells India Customer Care's response
Dear Sir / Ma'am,

Sincere apologies for the inconvenience caused to you. We have highlighted your issue to the concerned team and we assure you the best possible resolution.

Thanks & Regards
Team Havells
Verified Support
Oct 19, 2019
Havells India Customer Care's response
Dear Sir/Ma'am,

We hope that our team has contacted you and addressed all your concerns.

Thanks & regards,
Team Havells
Complaint comments 

Comments

Voice from fan
I buy a geysers from flipkart, but after installation request in havells customer care, he told me under 48 hour ur product will install.But after 72 hour no technician will visit or call.so I want to know why this type of cheap service will provided from these type of brands.
I buy a geysers from flipkart, but after installation request in havells customer care, he told me under 48 hour ur product will install.But after 72 hour no technician will visit or call.so I want to know why this type of cheap service will provided from these type of brands.
Havells India Customer Care's response, Nov 5, 2019
Verified Support
Dear Sir/Ma'am,

We never want our customers to feel this way, please share your complaint number. Our team will ensure all the possible help.

Thanks & regards,
Team Havells
Order ID : OD[protected]
Recently, I have purchased a gas geyser as per above order. This is working on LPG. However, I wanted PNG geyser.
Customer carecrefused to lodge complaint. E-mails are not replied.
Please convert my geyser from LPG to PNG.

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