[Resolved] Havells — pathetic after sale service from havells | |||
I had bought an exhaust fan from havells. Its motor stopped working and it was under warranty so i contacted havells to fix it. I registered a complaint on 25 th oct. The assigned me a technician who always said he would come in the evening then tomorrow and then stopped picking up my call. I contacted havels customer support but all they said was that they would raise a reminder. It had been almost a week and all i have received is nothing. Really disappointed by the way havells treats its customer and unable to correct such unprofessional behaviour from their servicemen. I am tired of calling customer care several timea. Now the same technician has the gut to also say that he would not repair my fan.in my life time never faced such a bad customer service from any brand.. Was this information helpful? | |||
Dec 6, 2019 Complaint marked as Resolved Havells India customer support has been notified about the posted complaint. Verified Support Nov 05, 2019 Havells India Customer Care's response Dear Sir/Ma'am, We never want our customers to feel this way, please share your complaint number. Our team will ensure all the possible help. Thanks & regards, Team Havells | |||
3 Comments | |||
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Our wall fan getting stuck
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Purchased sr no ETHKEBE55988. Installed by trained technician but not working at once. Called toll-free no after 3 days they came but returned without any solution. I'm very disappointed 😞. There are many products in market on low price but I had faith in havells. I was wrong. Just pick it out. I would never buy anymore from havells. Thanks a lot.
I complaint hawels service centre, last month my water heater not working, after service done by service men, steam collecting in water tank plz solve the problem, thanking u
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