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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 1066

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S
from Bengaluru, Karnataka
Dec 8, 2017
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I have filled the online application for hdfc fastag, and made the payment of 300. Application no hfr015175. Tried calling the customer support no [protected], no response. I have been banking with hdfc since 10 years now and very much disappointed with this service. I reached out to personal banker in hsr layout bangalore branch they were not even ready to consider this as product of hdfc bank. Bank customer support no [protected] also gave same response.
Dec 10, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 12, 2017
HDFC Bank Customer Care's response
Dear Customer,

Kindly email at hdfc.[protected]@sahaj.co.in or reach the Fastag Team directly at [protected] & [protected] for any assistance/clarification with regard to your Fastag application.

-Manoj
HDFC Bank Customer Assistance
Dec 12, 2017
Updated by [email protected]
Please share the courier docket no, tired reaching your team on [protected] and [protected]. I spoke to lady yesterday she said she will message the courier docket no on my mobile once she sends tag, today no one picking call on both nos
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    sumititeanz
    from Bengaluru, Karnataka
    Dec 8, 2017
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    Hdfc bank deducted money from my account and it is not showing in the statement that why balance has been deducted.

    I am very disappointed with the behaviour and service of hdfc bank & hdfc securities. I had visited hdfc pitampura new delhi branch for salary account opening. That time i was working for a trading software company, then the person who opened salary account just asked to sign at the specific place. I signed it, later on, i got a call that please keep the fund in salary account so that we could deduct demat/trading account opening charge. Then also i said i don't want trading account.

    I have checked account statement then found that amount has been deducted. I have never used & even login demat/trading account because i never wanted it.

    Now i have received that you have to pay rs. 1700 for hdfc demat/trading account service charge which i never used nor wanted it.
    +2 photos
    Jan 11, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Dec 08, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    We're sorry to hear that. Please share your Account No./Customer ID with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

    Anay,
    HDFC Customer Service Assistance.
    could raise this with hdfc bank / securities support desk for resolution.
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      K
      Kunal Dange
      Dec 8, 2017
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      Address: Thane, Maharashtra, 421201

      Team,

      I am a customer of hdfc bank holding an saving account from may 2016.
      I am using my card for my daily transaction through atm or online banking. Today (08-dec-2017) while checking my bank statement online i have noticed that somehow my 10, 000.00 has been deducted from my account. Statement shows that money has been withdrawn from atm (+daryaganj - central delhi) even when debit card is with me all the time. And i was home (Mumbai) on same day. That means somebody using my duplicate card to access my account

      I need your advise how to track this issue, can it be bank fault or its a 3 party fraud or its a mistake by bank. I have already logged complaint to hdfc bank. How may i claim my money back and when it will be refunded?

      Thanks in advance
      Kunal dange
      [protected]
      Jan 12, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Dec 12, 2017
      HDFC Bank Customer Care's response
      Dear Customer

      Your email has been received vide ref id[protected] and matter is under investigation. Our team will update you in 12 working days.

      -Manoj
      HDFC Bank Customer Assistance
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        P
        ptnj09
        from Bengaluru, Karnataka
        Dec 8, 2017
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        I am not receiving otp from the very first day of opening nri account with hdfc, i cant login. I cant add beneficiary. Its useless so far. I have raised multiple complaints. However no one picks call special the officer. Customer case case opened are of no help. Looking to get this resolved.in poland cell phones are 9 digit and i am not receiving any otp.
        Date of incident - from begining
        Requesting to get otp working
        Jan 12, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Dec 08, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        I request you to share your account no./customer Id and registered contact details to [protected]@hdfcbank.com with reference ID- TTU[protected] in the subject line. Will assist you better.

        -Manoj
        HDFC Bank Customer Assistance
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          J
          Jack_B
          from Bengaluru, Karnataka
          Dec 8, 2017
          Resolved
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          Address: 560100

          I have applied for fast tag with application number hfr014691. After so much of follow ups and emails i received an sms as fast tag is issued and activated. After that there is no update from hdfc, sent 3 emails to hdfc. [protected]@sahaj.co.in no response. Tried reaching to customer care nobody picks the call.

          I hope this issue will be resolved soon and my rf id will be sent to me via courier. Please do let me know if i have to do anything from our end. I'm with hdfc for more than 5 yrs for the first very very bad service from them.
          Dec 11, 2017
          Complaint marked as Resolved 
          This issue is resolved I have received the Fast Tag Card via DTDC courier.
          HDFC Bank customer support has been notified about the posted complaint.
          Dec 11, 2017
          Updated by Jack_B
          This issue is resolved I have received the Fast Tag Card via DTDC courier.
          Verified Support
          Dec 11, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          Kindly note that Fastag is dispatched and delivered to the mailing address updated by you within 7 working days from the date of issue. Kindly share us the date of which you have emailed our Fastag Team. In case you do not receive your tag within the above timeline, please let us know.

          -Bejoy
          HDFC Bank Customer Assistance
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            A
            Amlo1996
            from Panaji, Goa
            Dec 8, 2017
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            Address: Ahmedabad, Gujarat, 382110

            I have tried thrice to open a salary account in hdfc bank. Once, through my company where the form got returned (Not rejected) with no apparent reason. I myself went to the hdfc branch of sanand. Waited for 1 hour, finally starting the process, and then a random person says me that my pan card is not original. I say, cant the official at personal banking desk, who is sitting free for one hour, just check my identification documents to see if they are valid for account opening or not? It was a total waste of my time, and most disgusting experience ever.
            Jan 12, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Dec 08, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your Account Application details, Branch details and contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

            -Manoj
            HDFC Bank Customer Assistance
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              G
              Garg_Ankur
              from Delhi, Delhi
              Dec 8, 2017
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              Address: New Delhi, Delhi, 110085

              I am an hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 0298 on date:01/12/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

              Relationship number: 3182977
              Name:ankur garg
              Mobile number: [protected]
              Credit card ending: 0298
              HDFC Bank customer support has been notified about the posted complaint.
              Hi,

              w.r.t above ID the transaction made but the amount is not reflecting in received account.
              Dear Customer

              Greetings from OneAssist...!

              We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2636759 & the refund will get processed in 7 working days.

              Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

              Regards

              Sagar

              (Team OneAssist)
              I am an hdfc bank credit card holder. The bank authority has send the following message
              Dear Cardmember, OneAssist membership fee has been debited on your card ending 8784. Membership will be processed and Welcome kit dispatched shortly. in this regard i request to I am not interested about this service and don't want this membership any more. So cancel the membership and stop my to be deduct amount.
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                S
                satishkumar bangalore
                from Hubli, Karnataka
                Dec 8, 2017
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                Address: Bangalore, Karnataka, 560032
                Website: www.hdfcbank.com

                Hi team
                This is satish kumar - mob:[protected], i was applied newly hdfc bank credit card and i got it also few months back. Today morning i got an sms rs.5665.00 has been debited to crdit card for wibmo payzapp transactions used on 6th of dec'17. Today is 8th but i got an message 6th you used your credit card so the amount was deducted. I was not used to my credit card anywhere last three days. Today i called the customer care submitted complaint also, complaint no:[protected]. But they are telling that to check and refund the amount it will take 90 days time. Who will pay the amount for the coming month bill generation. I was not made any transactions so why i want to wait 90 days. I think hdfc guys only using the card with out customer notice.

                Please help him to refund the amount. Customer care team given the dispute form also, i have send the dispute form also. Pls help to close the issue.

                Regards
                Satishkumar s
                [protected]
                Dec 8, 2017
                Complaint marked as Resolved 
                Hi I am using an HDFC bank credit card last two months. with out my concern somebody as used my credit card on 6th of Dec'17 the amount was. Rs, 5665.00 . I did't get the sms on 6th also, today morning (8th of Dec'17) i am receiving the sms you used the credit card for payzaap wallet so amount deducted like that. I was not used my credit card, i will not share the pin to anyone. So today morning i called to the customer care 08061606161 i have registered the complaint also, complaint no:17342434724. So requesting you to please check who did the transactions and refund the amount to credit card. this is the first time i am facing the issue, i was using citi bank credit card also past two years i was not get like this. Please check and refund the amount to my card.
                HDFC Bank customer support has been notified about the posted complaint.
                Dec 08, 2017
                Updated by satishkumar bangalore
                Hi this is Satish([protected])
                I am using an HDFC bank credit card last two months. with out my concern somebody as used my credit card on 6th of Dec'17 the amount was. Rs, 5665.00 . I did't get the sms on 6th also, today morning (8th of Dec'17) i am receiving the sms you used the credit card for payzaap wallet so amount deducted like that. I was not used my credit card, i will not share the pin to anyone. So today morning i called to the customer care [protected] i have registered the complaint also, complaint no:[protected]. So requesting you to please check who did the transactions and refund the amount to credit card. this is the first time i am facing the issue, i was using citi bank credit card also past two years i was not get like this.
                Please check and refund the amount to my card.
                Verified Support
                Dec 14, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                We are fully sensitized to the comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

                -Manoj
                HDFC Bank Customer Assistance
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                  D
                  dinesh singh bhadoria
                  from Indore, Madhya Pradesh
                  Dec 10, 2017
                  Resolved
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                  Address: Bhind, Madhya Pradesh

                  महोदय
                  दिनांक ७.१२.२०१७ को आपकी शाखा भिण्ड (म.प्र.) में निम्न विवरण अनुसार
                  केश जमा करने पर छोटा कैश के नाम पर कैश जमा करने से मना किया गया एवं
                  बदसलूकी के साथ केशियर का व्यवहार रहा i क्या 100 रु., 50 रु. के नोट आपकी
                  शाखा में छोटे नोटों की श्रेणी में आते है i यदि नहीं तो केशियर को इन्हे जमा करने
                  से मनाही का अधिकार किसके द्वारा दिया गया है i इस प्रकार की परिस्थितियों में
                  आपकी बैंक के साथ कम करना उचित प्रतीत नहीं होता i
                  संवंधित केशियर पर कोई कार्यवाही न होने पर अपना बचत खाता बंद करने
                  पर विचार करना पड़ेगा i
                  अतः पुनः निवेदन है की प्रकरण की निस्पछ्ता से जाँच कर कार्यवाही करने का
                  कष्ट करे i

                  विस्तृत विवरण - भवदीय
                  दिनेश सिंह भदोरिया
                  खाता क्र. [protected] महावीर गंज मस्जिद के पास - भिण्ड
                  कैश विवरण - 100x 600 = 60000 मोबाइल न.[protected]
                  50 x 200 = 10000
                  20 x 200 = 4000
                  10 x 100 = 1000

                  कुल राशि - 75000 /-
                  Jan 10, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 10, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We understand the inconvenience. Please share the complete address of the Branch & your contact details Visit here http://bit.ly/1p9RIq0 for help with branch address. Of course, all your details will remain confidential.

                  -Anay
                  HDFC Bank Customer Assistance
                  consumer service is very bad
                  To
                  Anay Sir
                  Hdfc Bank Customer Assistance

                  Sub- Againest our complents Of cashier Dated 10.12.2017

                  Sir
                  As your advice we sent the complete adrees of Branch & our Contect details.

                  Branch Address- BHIND
                  Chakor Ki Puliya
                  Near Nagar Palika
                  Lashkar Road - Bhind
                  City --- Bhind
                  PIN -- 477001
                  State -- Madhya Pradesh
                  Our Contect Details - Digvijay Singh Bhadoria
                  Dinesh singh Bhadoria (JOINT ACCOUNT)
                  Address -- 5 - Mahavir Ganj, Near Masjid - Bhind (M.P.)
                  Mobile No. -- [protected]
                  To
                  Anay Sir
                  HDFC Bank Customer Assistance

                  Sub- With Ref. Our Complants Dated 10.12.2017 Againest Cashier At Bhind Branch

                  Sir,
                  As your advice we sent complete Address of Branch & Our details

                  Branch - Bhind
                  Address - chakor ki puliya
                  Near Nagar Palika
                  Lashkar Road - Bhind
                  state -- Madhya Pradesh
                  PIN -- 477001

                  our Details -
                  Digvijay singh Bhadoria
                  Dinesh Singh Bhadoria (joint Account )
                  Address - 5 - Mahavir Ganj Near Masjid - Bhind
                  Contect Details - [protected]
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                    S
                    shankhadeep
                    Dec 8, 2017
                    Resolved
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                    Resolved

                    account blocked despite documents submitted for rekyc

                    I have a nro account with hdfc (Customer id:[protected] and facing the same issues from last 3 weeks. I have received an email that my account is blocked due to rekyc non compliance. I have sent the documents several times to rm as well as the hdfc central team but no actions have been taken so far. I have spoken to customer support team who advised to change my address though my address proof of resident permit was allowed. I followed their...
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                    Aniket Sonsale
                    from Pune, Maharashtra
                    Dec 8, 2017
                    Resolved
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                    Resolved

                    Address: Pune, Maharashtra, 411014

                    I had a personal loan of 6 lakhs from hdfc bank. The hdfc bank agent had taken all the necessary documents from me. I was said that my monthly emi of 15592 will be automatically deducted from my citibank account via ecs. But i got a mail from citibank saying "ecs mandate not received".

                    My hdfc bank loan a/c no. Is 52610769

                    I don't want to pay any extra dues on my loan. Please resolve this problem.
                    Jan 12, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 12, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Please mail us at [protected]@hdfcbank.com with below details for further assistance. Loan Reference Number/ Application Number Name of the Applicant (as it appears on your Loan application form) HDFC bank account number ( In case you hold account with HDFC Bank) Your Address Your contact number(s) Type of Loan (e.g. Personal/Express Loan Plus/Auto ) Amount of Loan Name of the Direct Selling Associate/Sales person (if available) Contact Numbers of the DSA/Sales person (if available) Date on which Loan Application was collected List of other Documents Collected Any communication from the DSA Providing a quick update and satisfactory resolution is a matter of commitment for our Bank. We will revert very quickly once the information is provided in the given format.

                    -Manoj
                    HDFC Bank Customer Assistance
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                      Swapniel Sapkaal
                      from Surat, Gujarat
                      Dec 7, 2017
                      Resolved
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                      Address: Aurangabad, Maharashtra, 431112

                      After completing proper documentation at sillod branch, maharashtra, it took 90 whole days just to activate my savings a/c! To add to the menace, although intetnet banking is properly activated, i can't do a damn transaction online, (Like transferring the funds).. As if this wasn't enough, they're taking forever to activate my demat a/c. And i'm left wondering which bank takes this long to give basic services like activating a goddamned functioning a/c??
                      Jan 12, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dec 07, 2017
                      Updated by Swapniel Sapkaal
                      Hdfc Sillod branch won't issue me my account passbook yet because of a "nonfunctioning printer" excuse. I'm rating my first experience with HDFC sillod branch or overall as horrible ! The bank employees put on fake smiles and act as if they just don't care for customer complains or grievances ! So much for "priority banking" !
                      Verified Support
                      Dec 11, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We have checked our records and confirm that your account & Third Party Fund Transfer facility is active. Request you to confirm us the error message, along with beneficiary details on [protected]@hdfcbank.com in order to assist you further.

                      Anay,
                      HDFC Customer Service Assistance.
                      Dear Sir/Madam,

                      I have forgot my Credit card PIN. So Please send me credit card PIN on my registered mobile no. or email ID.

                      Thank you
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                        Tejas.rupareliya
                        from Ahmedabad, Gujarat
                        Dec 7, 2017
                        Resolved
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                        Resolved

                        Address: Ahmedabad, Gujarat, 380054

                        Please note that i applied for HDFC Credit Card with application number :-
                        CC34166575. Application number :- [protected]W3. I got verification done at my office and residence too. Even second time vertification also done just by just saying cross verification.

                        Today I got an email saying :- My Credit Card Application Got Rejected. I was been said that IT return will be required 2.5 lacs, where I have submitted of 3.71 Lacs.

                        I would like to draw your attention that I havnt took any loan or credit card, so absolutely there should not be any CIBIL Score issue.

                        As per RBI GUIDELINE CIRCULAR NO - RBI/[protected]/100 BOD.FSD.BC.23/24.01.011/2008-09 I should know why it got rejected without any reason.

                        Please let me know on next things and how these can be sorted out as this is some thing not fair.

                        Hoping for your positive reply soon.

                        Thanks
                        Jan 12, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 11, 2017
                        HDFC Bank Customer Care's response
                        Hi Tejas,

                        we are fully sensitized to the comments expressed with regard to your credit card application and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                        -Manoj
                        HDFC Bank Customer Assistance
                        Dec 12, 2017
                        Updated by Tejas.rupareliya
                        I havnt yet got the exact reason behind the same.

                        Please call me on my registered mobile number.

                        Thanks
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                          janu hg
                          from Bengaluru, Karnataka
                          Dec 7, 2017
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka

                          ONLINE PYMT RECD-REF-LUTI5ONLINE This my payment detail
                          I have done my payment on 1st Dec before due date only I need full information immediately and I want to change my mobile no

                          .
                          Jan 12, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 09, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I request you to share your account/Card number and registered contact details with complete concern to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                          -Manoj
                          HDFC Bank Customer Assistance
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                            shravanreddy
                            from Delhi, Delhi
                            Dec 7, 2017
                            Resolved
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                            Resolved

                            Address: 500080

                            Sir,

                            I've applied for home loan for 50 lakhs and its has been sanctioned by dilshuknagr branch, hyderbad, telangana.

                            I've applied the loan with the help of one of the authrised hdfc sales person. I've also paid him 1lakhs registration amount for registering the property, but after crediting the amount to his account the concerned person mobile is switched off. I'm left alone in an ocean with no information about him. I request you to provide me concerned manger details so my loan is processed successfully.

                            File #:[protected]
                            Sale exec. Code: 44322/ srikanth reddy konapuram.
                            Jan 8, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 08, 2017
                            HDFC Bank Customer Care's response
                            Dear Shravan Reddy,

                            Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

                            Regards,
                            Team HDFC Home Loans
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                              stephen.anthony
                              from New Delhi, Delhi
                              Dec 7, 2017
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                              Address: New Delhi, Delhi, 110059

                              I have a personal loan with hdfc with the loan number 44556650. The executive who came to my office and explained all the information regarding the interest and the due date, he said the due date will be 7th of every month but somehow that executive changed the due date to 4th of every month. My salary get credited every 7th and i am unable to pay the emi amount on 4th because of which every time i have to pay the lpc and ecs presentation charges.

                              I have emailed them so many time but no response they want me to visit some green park hdfc bank and change it. It's not feasible for me to physically visit the office i emailed them that i am the owner of the personal loan and i just want to change the due date please do it.

                              Still its not change and its impacting my cibil score please help me to close this, my only concern is i want to change my due date from 4th to 7th.

                              My contact number is [protected]
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dec 11, 2017
                              Updated by stephen.anthony
                              No there was no notification from your end
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                                kamala ssl
                                from Mumbai, Maharashtra
                                Dec 7, 2017
                                Resolved
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                                Resolved

                                Address: Pune, Maharashtra

                                I have applied for housing loan in above said bank with file no.[protected]. As they were asking for irrelavent documents i have asked to stop the loan process and i have received a mail form hdfc stating that loan was approved and they have deducted rs.11, 800 form my account as processing fess. Due to their internal miscommunication i have been penalized. When frequently asking to refund my money now they denay in refunding stating that the file was already processed.

                                Request you to kindly look into the matter and help me in getting my money back.

                                Note : i have already returned mails to the people.
                                Jan 8, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 07, 2017
                                HDFC Bank Customer Care's response
                                Dear kamala ssl,

                                Request you to post the details of your concern at http://bit.ly/1EiVKgb to help us address the same

                                Regards,
                                Team HDFC Home Loans
                                Verified Support
                                Dec 08, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                At the outset, our sincere apologies for the inconvenience caused to you. As we understand that the Home loan was sourced by HDFC Ltd; your query/complaint pertaining to the housing loan. You are henceforth requested to be in touch with HDFC LTD. At e-mail ID - [protected]@hdfc.com about a resolution of your query/complaint. Alternatively, please Click here (Link - https://www.hdfc.com/write-to-us/complaints?submode=HDB_WEBSITE ) for any Queries / Feedback / Complaints pertaining to HDFC LTD.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  Bhavik maheshbhai dalwadi
                                  from Mumbai, Maharashtra
                                  Dec 7, 2017
                                  Resolved
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                                  Resolved

                                  Address: 400101

                                  My account in hdfc bank no - [protected] trupti art
                                  Ground floor, conwood house
                                  Yashodham, general ak vaidya marg
                                  Goregaon east-400083

                                  I got the letter from home branch, account has been unfreeze but still i can not do any tranzection
                                  Regarding this i meet rita vaz but she not responding
                                  I got unfreeze account letter, that i have attached below on 29/11/17 still can not operate account
                                  No one responding on customer care also
                                  Please revert me back as soon as possible

                                  Thank you
                                  Bhavik dalwadi
                                  Trupti art
                                  +1 photos
                                  Jan 11, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 11, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We understand that our Relationship Manager Mr. Vivek Tank has contacted you and addressed your query. For further assistance you may contact him on [protected].

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    S
                                    Surjesh Kumar Kundu
                                    from Dhanbad, Jharkhand
                                    Dec 7, 2017
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                                    excessive ach return charges debited from bank account

                                    Address: Chennai, Tamil Nadu

                                    I had registered for an sip in a mutual fund via ach that was supposed to get debited each month from my hdfc bank account but due to a job change i did have sufficient balance at the time of debit. This happened for 2 months. Now when i added some balance later all the money got debited stating. Ach debit return charges xxxx thrice in different dates and also there was no consistency in the amount that was debited. (Rs.413, rs.390.36 and...
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                                    Rasmita160
                                    from Delhi, Delhi
                                    Dec 7, 2017
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                                    I am a hdfc credit card holder.

                                    One day i received a phone call from your customer executive named neha sukla. She called from phone number[protected].

                                    She convinced me saying that the invested money towards one hdfc ergo health insurance policy will be return back to me after some verification process completion and the same verification has been done that day. But after a week a fire insurance policy has been activated in my account and rs.10199 has been debited from my credit card.

                                    She has clearly told me that no money will be debited from my account after the verification process. She has also given the above contact number for further assistance. Now this number is always saying busy. Once someone picked my call also and kept me on hold after few minute they cut off the phone call.
                                    I strongly object this fraudulent activity and request justice from you. Otherwise i shall close my hdfc cc a/c and will complaint to higher legal authority. More over i will share my experience in the social media to make aware everybody about this type of fraudulent activity done by hdfc credit card department.

                                    Hope you will take necessary corrective measure and revert my money back.

                                    Rasmita nayak
                                    HDFC Bank customer support has been notified about the posted complaint.
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