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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32888
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18416
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HDFC Bank reviews & complaints page 743

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R
Riddhi. T
from Mandal, Gujarat
Mar 28, 2019
Resolved
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Address: Mumbai City, Maharashtra

Hello. I have received a message that the blue dart courier will deliver the welcome kit however the address now varies. The person call me and said that he can’t deliver so i don’t stay there anymore. I tried contacting the hdfc call centre however was unsuccessful getting in touch with them. I need to change the address ofcorrespondence. The main address is same as my husband’s. We both share this joint account.

Please ask an executive to get in touch with me. The customer care no. Doesn’t support this.
Apr 30, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 29, 2019
HDFC Bank Customer Care's response
Dear Customer,

You are requested to visit your account branch or our nearest branch and submit a request for updation of mailing address in our records. Kindly visit the following URL to access information for the complete address details of our Branches: https://bit.ly/1FVOjPE

-Zubin
HDFC Bank Customer Assistance
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    sankarakumar
    from Attur, Tamil Nadu
    Mar 28, 2019
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    Address: Kavundampalayam, Coimbatore, Tamil Nadu, 641041

    Hi, i am sankarakumar.. I am from coimbatore. I have nil depreciation policy for my car in hdfc ergo.. I registered for a claim from hdfc ergo vehicle insurance.. They only provide 80-85% amount only. Total amount worked 39450 rs.. But they said we can only provide 30450 rs work..[protected] = 9000 rs.. This 9k work is extra work includes car exterior decoration, car washing, labour charges, etc., so, i didn't asked them to provide full 39450 rs... I asked them to provide 30450 only.. And they can reduce 1000 rs for conditional reduction. So i expected 29450... But i got only claim 25786. I talked with claim officer.. He told me that we can only provide this amount 25786. So i can't do anything and i paid remaining amount... After two days i got a mail from hdfc ergo, about their services.. And i gave a rating of 1 star.. This is the problem. After two days i got a call from hdfc ergo and they talked with me irrespectively and they irritate me so much... I am totally depressed about the way she talked with me... Again i am telling you i never had this type of experience in my lifetime...
    HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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      A
      Avnish Kumar Chauhan
      from New Delhi, Delhi
      Mar 27, 2019
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      Address: Gautam Buddh Nagar, Uttar Pradesh, 201306

      Hi,
      In the CIBIL report of my father Dt.18/03/2019 I found that there is a HDFC TWO WHEELER LOAN Rs. 58524 was sanctioned on 13/11/2018. My father never applied for this loan, we don't have any two wheeler even we don't have any bank account or any other relationship with the HDFC bank.

      Aap per CIBIL Report The details of the Fake Loan Account HDFCBANK[protected].

      Please remove this account from the CIBIL and all other documents like PAN etc..

      This is shocking to see that the Bank like HDFC doing these kind of Mistake. Photo of CIBIL attached.
      HDFC Bank customer support has been notified about the posted complaint.
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        C
        CoolYogesh
        from Pune, Maharashtra
        Mar 27, 2019
        Resolved
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        Resolved

        Address: Momin Pura Fish Market, Nagpur, Maharashtra, 440030

        Today i got call from below two numbers :
        [protected]
        [protected]

        They arguing with me and they talk in seriously very very bad language
        They give me lots of is abused language below is the conversation

        Teri ma ki chut and all the wearied sentences.

        You need to take a complaint in very serious manner
        I am going to complaint this two number in police station today

        I have call recording of this guys

        I will post this call recording on social networking site
        May 4, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 27, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        I request you to share your complete concern, caller details & your contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

        -Anay
        HDFC Bank Customer Assistance
        Hi I have purchased a refrigerator on my debit card emi policy with a cash back of 6000 after 90 days(after 3 emi's) i have paid emi for DEC, Jan, Feb and march but i dint get till date please resolve it
        Miracle campani
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          S
          shrutika parte
          from Phaltan, Maharashtra
          Mar 27, 2019
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          I have hdfc sal account and get personal loan from hdfc bank once I cant maintains balance in account that time bounce my emi and bank charged me with taxes and after one month they again charge me 236 rs for emi rtn charges what is that charges you are deducted for and without any msg. could you please help me on these case. my loan account no is 5815501.

          looking forward from you.
          thanks and regards,
          shrutika.
          HDFC Bank customer support has been notified about the posted complaint.
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            S
            Sarada Chatterjee
            Mar 27, 2019
            Resolved
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            Resolved

            Hi,
            I have been waiting for my hdfc debit card since november 2018 as my earlier card got expired after 10 years o[censored]sage. But havn't recieved it as yet. I have called on custmoer care, phone banking number but they want to charge me extra for lost card. But i have not lost any card and don't want to buy new card, i need the valid debit card which i supposed to get 5 months back.
            Please let me know about my debit card, i have given my mobile no also.

            Thanking you
            Sarada chatterjee
            Apr 28, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Mar 28, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            We have checked our records and note the chip debit card is delivered to your mailing address on Nov 18, received by 'Ms. K Chatterjee'. Request you to check the same at your end and write to [protected]@hdfcbank.com with ref ID- TTU[protected] in case you have not received the card at your end.

            -Nadia
            HDFC Bank Customer Assistance.
            Dear hdfc bank. You are the worst service providers in all banks. You debited 885 rs from my account without any intimation. This money is not any property of your father which you debit like a thief.
            Do not force me to file a form against you for unsecure and unmanner transaction.
            A/C. [protected]
            [protected]

            debit card not received - Comment #3388375 - Image #0
            File Number[protected]

            Disbursement Purposefully Delayed by Sales Head, Marathalli Branch, Bangalore irrespective of supporting him with all documentation and in person verification. He is forcing to submit originals without giving an acknowledgement immediately.

            Behaviour is rude towards Customer and disrespect towards women.
            Hi i have taken a personal loan in HDFC bank it doing auto debit every month 4th. I want to stop this payment through ECS. 58608802 this is my loan number please help me to cancel this auto debit every month from my account.
            Dear Team

            I am not use this credit card even not generate pin but my car loan noc blocked due to credit card is NPA. Please help to solve this problem. which is my overdue and which type of thing. credit card / No [protected]
            mob no [protected]
            Hi
            I have a credit card 4346xxxxxxxxx1508 which was settled in 2011. I want to make full payment and close account but tired to walking to bank, writing emails and calling Customercare ... not able to reach correct person.

            Please call me
            [protected]
            Ajay
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              S
              Susharsh
              from Bengaluru, Karnataka
              Mar 27, 2019
              Resolved
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              Resolved

              Hi i was using hdfc account in 2017 that agent said their wont be any charges for the maintenance of card /account. But last month when i checked its showing some 4900/- charges and tried contacting that agent who created my account number not reachable. Agent name is patan vekarabbas and his number [protected]. While contacting hdfc customer care number we do not have option to deactivate account over phone or online please need some help.
              Apr 28, 2019
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Mar 28, 2019
              HDFC Bank Customer Care's response
              Dear Customer,

              We have checked and confirm that your account status is updated as resigned in our system and you no longer hold a zero balance salary account. Thus the balance required to be maintained is Rs. 10000/-. The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the web site of the Bank. Please visit for Terms and conditions: https://bit.ly/2JgzzR7. Kindly visit the nearest branch and submit account closure request incase you wish to close the account.

              -Zubin
              HDFC Bank Customer Assistance.
              I had purchased an iphone 7 using hdfc cashback offer on 05/11/2018
              The offer stated that within 90 days the cashback will be credited in the bank account but it's already 120 days yet i have not received the cashback and hdfc helpline are not providing sufficient details
              Its a fraud!
              Hdfc bank is a scam...
              Please contact me on [protected]
              Coninue two year automatically amount deduction without any permission from account now immediate deactivated
              My Instolmant is all done but my NOC Not now Send me please send me NOC ...

              negative balance - Comment #3388870 - Image #0
              It has been more than a week now since I opened NPS account using HDFC bank as pop-s. I have already paid the opening amount.please complete my kyc
              Flipkart has done the transaction on 18 March and I haven't received the amount yet
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                R
                R.K. Patel
                from Budhana, Uttar Pradesh
                Mar 27, 2019
                Resolved
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                Resolved

                Address: plot 11,12or 127 noida, Gautam Buddh Nagar, Uttar Pradesh, 201301
                Website: gmail.com

                Sir mera two wheeler loan account no[protected] me overdue payment 3041rs dikha raha hai jabki mai har month de raha hu par esa kyo hai agar kuch tha bhi to hdfc bank ko mujhe start me inform karna chahiye tha ab ye payment jo har month badhata ja raha hai mai usko pay nahi kar paunga sir plz request hai aapse ki is matar me meri help kare to mahan dya hogi
                Regards
                Rakesh kumar
                [protected]
                May 2, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Mar 28, 2019
                HDFC Bank Customer Care's response
                Dear Customer,

                We would like to state that Late Payment and return charges are accrued to your loan account. In case of a returned EMI, the following charges are applicable: Return charges: Rs.550.00 per instance + GST 18%. Late Payment charges: <2.00% or 2.50%> per month (Calculated on daily basis from the date of return of EMI till payment of outstanding EMI) Kindly visit your nearest Retail Loan Service Center along with cheque / DD in favor of HDFC Bank Ltd Loan Account No XXXXXXXX for making payment. Our representative will assist you accordingly. For a comprehensive list of Retail Loan Service Center kindly visit our site https://goo.gl/e7mVos

                -Anay
                HDFC Bank Customer Assistance
                Why is my hdfc credit card amount not updated when i paid my amount at 12:30 am on 22nd March 2019 via netbanking?

                two wheeler loan - Comment #3388510 - Image #0
                I asked to cancel one assist... they are cheating customers like this by deducting fee. don't know what is the use of this...Simply they will charge...i want this to refund immediately...

                two wheeler loan - Comment #3388649 - Image #0
                Rs999 transaction occured on23.03.2019 at Amazon1258399.
                My application number is for HDFCBank CreditCard 19C[protected]WC need to revisit hdfc bank representative for address verification.company address verified but address verification pending of home.so kindly do the needful.
                Dear Sir,
                today i have done wrong transaction on bank of baroda haldwani due to wrong ifsc code selected here with the mention details.

                NEFT DR-BARB0HALDWA-NARENDRA SINGH-NETBANK, MUM-N[protected]-FOR MADICINE
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                  M
                  manojdbg2009
                  from New Delhi, Delhi
                  Mar 27, 2019
                  Resolved
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                  Resolved

                  Hi sir, settled the credit card account like to close the account. My reg. Number is dead [protected] so, please contact me another number [protected] to discuss the outstanding balance and proceed with the payment. My credit card details:
                  Name: nilesh kumar mishra
                  Type of card: times card
                  Card number : [protected]
                  Date of exp. : 10/20
                  Email: [protected]@gmail.com
                  Reg. Mobile number: +91-[protected]
                  May 5, 2019
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 28, 2019
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We have reviewed your comments expressed and request you to contact our debt management executives at[protected]/66668102 for any queries in this regard.

                  -Zubin
                  HDFC Bank Customer Assistance
                  From last two years automatic amount deduction from account without any permission now immediate deactivated membership
                  Pleased cancel my hdfc credit card number 0576 one assist membership, I am not interested this membership plz cancel my name manikandan mobile number [protected] coimbatore
                  Mani Gvm's reply, Mar 21, 2019
                  Plz cancel my hdfc credit card number 0576 one assist membershipi an not interested this membership plz cancel
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                    R
                    RamaKomu
                    from Mumbai, Maharashtra
                    Mar 27, 2019
                    Resolved
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                    Resolved

                    Address: Pragati Apartment B/17 second floor vijaynagar poona link road Kalyan East, Thane, Maharashtra, 421306

                    One of your deputy manager named bhavesh hadawale is miss using his position. He is viewing all my account details and transaction. He has also printed out thee statement due to which i have faced a major issue. This is a ciber crime and i want you guys to track his system details and take relevant action on him. He has no right to view any account details unless and untill he has the authorization from the customer even if that person is a family member. I strongly recommend you guys to take a sever action against him. Fo any further details you can call me at [protected]
                    Apr 28, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 28, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We are working on your concern vide Ref ID:[protected] and will revert to you in 7 working days.

                    -Zubin
                    HDFC Bank Customer Assistance
                    I applied for personal loan HDFC... I got message from bank approved and Emi repayments schedule msg... But amount not credited to my account.. I need emergency purpose... Please resolve diz issue as soon as possible.

                    Loan account number 66304888

                    illegal view on my account - Comment #3388265 - Image #0
                    illegal view on my account - Comment #3388265 - Image #1
                    The worst service of HDFC bank.
                    You people debited 885 rs from my account without any intimation. False transaction done on my account. This is the security which you are providing to your customers.
                    Do not force to file a legal form against you.

                    A/c [protected]
                    [protected]

                    illegal view on my account - Comment #3388377 - Image #0
                    From last two years automatic amount deduction from account without any permission now immediate deactivated membership.i want this plan is please deactivate .from last two years continue complained by bt not properly response by care
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                      M
                      mailmekoushik
                      Mar 27, 2019
                      Resolved
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                      Resolved

                      Address: FLAT-7613 JANAPRIYA NILE VALLEY, PJR ENCLAVE CHANDRA NAGER, MADINAGUDA, Hyderabad, Andhra Pradesh, 500050

                      I have applied fastag on 16th march and got email & message with in one week our representative will contact. But after 10 days no update and no communication then called toll free support number. They tell portal is down and send all the documents in email fastag. [protected]@insolutionsglobal.com. I have sent but again no update and no communication.

                      It is hard to believe that such a reputed bank having such a lousy service no one caring. Amount already deducted now not sure will get fastag or not.

                      Please help
                      May 1, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 30, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Kindly note that your FasTag has been dispatched to your mailing address through DTDC Courier POD Number: Z92521100 on March 29, 2019. The shipment will be delivered to you within 7 working days. We request your patience in the interim.

                      -Zubin
                      HDFC Bank Customer Assistance.
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                        M
                        mohdbilal93
                        from Delhi, Delhi
                        Mar 27, 2019
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi, 110017

                        Hi.
                        Hdfc has marked lien on my account even after i have made my payments and is not removing the hold making me unable to access the account.
                        I am going through a medical issue and need to access my account.
                        Nobody in hdfc is willing to help me.
                        I have already made the payment i was asked to make.

                        My customer id : 70298728
                        Reg phone : [protected]
                        +1 photos
                        Apr 27, 2019
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Mar 27, 2019
                        Updated by mohdbilal93
                        I have been asked to pay Rs. 6000, even has been abused by HDFC Bank Executives and my case has been escalated to Senior Management Team but they still haven’t removed the lien.

                        Please help me here.
                        My dad is admitted in the hospital and I need my account very urgently.
                        Please remove the hold

                        Mar 27, 2019
                        Updated by mohdbilal93
                        Please help me here. So far nobody from HDFC has been notified by you.

                        Please share my concern to HDFC
                        Verified Support
                        Mar 27, 2019
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have taken note of your comments expressed and you may look forward to receiving a response to your e-mail id in 04 working days. The reference number for this interaction is[protected]. We request you to bear with us in the interim.

                        -Zubin
                        HDFC Bank Customer Assistance.
                        Mar 27, 2019
                        Updated by mohdbilal93
                        Survey please take some necessary action tomorrow otherwise my salary will go in this hold!

                        When I have made the payment, I should not be charged for hold charges.

                        I have paid what I was ask for.

                        Please get it removed tomorrow, it’s been more than 48 hours now and I was told that the hold will be removed in 24 hours.
                        Can’t it be removed in 36 hours too?

                        Please understand I’m going through a worse medical issue of my dad and I cannot let the salary collapse in this hole.

                        Please do something.

                        I would be so grateful to you.

                        Thanks
                        Mar 28, 2019
                        Updated by mohdbilal93
                        Hi.

                        Nothing has been done so far and my account shows me in excess of Rs 1, 00, 000 in negative balance

                        My salary is due to be credited anytime and I am at huge risk since my dad is admitted

                        Please help me here somebody
                        Mar 29, 2019
                        Updated by mohdbilal93
                        Can somebody please help me out here ?
                        Apr 02, 2019
                        Updated by mohdbilal93
                        Hi.

                        I has been 4 days since I raised my query, will I get a response related to this ?

                        I really need to access my account and the lien is not being removed

                        Please help me out here
                        Apr 04, 2019
                        Updated by mohdbilal93
                        Hi.

                        Nobody is willing to help me out

                        Do you think the 4 days period is over now ?

                        I reported this on March 27th

                        It’s 4th of April now. Please help me
                        Apr 06, 2019
                        Updated by mohdbilal93
                        Don’t you really think it has been more than 4 years ?

                        Or do you think registrating a complaint here is a joke?
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                          makeitright
                          Mar 26, 2019
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                          I have not been receiving any OTPs on my registered mobile number for the last 5 months now.
                          This is after I updated my new mobile number by the two suggested methods i.e in the bank branch and through my online net banking account as well.
                          I have spoken to customer service over the phone, I have been to my local branch and raised the issue numerous times and I have also written emails to [protected]@hdfc.com for last 5 months now and no one has made a real effort to solve the issue.
                          I have mentioned so many times to every support department that I do get sms alerts on my registered mobile number but I do not receive any OTPs for any online or net banking transactions.
                          Its really frustrating and exhausting that after so many months, no one has still been able to resolve this issue for me.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Apr 12, 2019
                          Updated by makeitright
                          Almost 3 weeks and no one has responded to my complaint from HDFC. Gives me the impression that the grievance cell at HDFC is not much bothered about the resolution of their customer complaints.
                          Dear HDFC, hope something tickles your working muscles to start addressing my concerns.
                          Apr 19, 2019
                          Updated by makeitright
                          Almost 1 month now and no one has cared enough from HDFC to even reply me back. Guess ombudsman should be the next stage now and that too with a demand for compensation for time and suffering by not been able to use my bank for any transactions.
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                            G
                            gurpreet bhangu1
                            from Chandigarh, Chandigarh
                            Mar 26, 2019
                            Resolved
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                            Resolved

                            Address: Harpalpur

                            My loan account no is: 66094984

                            My name is karamjit kaur

                            I have applied for loan amount of rs. 279000/- @ 10.5% rate of interest.

                            But when i got the repayment later the loan amount is showing rs. 305216/- because your auto loan employee (branch chotti baradari Patiala, Punjab )added a gps tracker of rs. 19950/- into my loan account without my consent.

                            I really appreciate the services of hdfc bank but this time i am really disappointed by the behaviour/attitude of your employee. I had a lots of conversations with him & every time i humbly requested to cancel gps but always he said that it is under process & it will take some time. I am really frustrated with procedure & now i am bound to write this mail to you.

                            I am from a lower middle class family. I am House wife & it was a big dream of mine which i have fulfilled to buy a small car. I don't have so much money to waste all these things. Please try to understand my pain. Hope you people can understand what is the situation i am going through. I humbly request you to please investigate the matter & cancel GPS tracker into my bank account so that i can pay the actual instalments.
                            Thank you
                            Mar 30, 2019
                            Complaint marked as Resolved 
                            Please cancel GPS tracker And give me only 279000 loan amount I am not want GPS tracker Contact no 8847535778 Email [email protected]
                            HDFC Bank customer support has been notified about the posted complaint.
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                              R
                              Raj vinoth
                              Mar 26, 2019
                              Resolved
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                              Resolved

                              Address: Thoothukudi, Tamil Nadu

                              I lost my debit card, so I hotlisted my lost card through app and applying a new card through online, for that they charge around 250rupees, but due to incorrect address of my office the card went to my Chennai office.so I went to local branch (Tuticorin), Tamilnadu and told the issues that was amount was charged for the card but I didn't get a card.from banknsode they told me that amount can't be refunded and card also.again I applied a new card in bank through form and I cahngen my mailing address -home address.even I changed the address card didn't go to my home address after 15 days againg went to bank asked them.they didn't respond well.they gave me on choice that I can get new card by sending the card to bank address, for that I again applied a new card.after 15days I got a call from bank.When I was applying the card from bank side they didn't tell me that 800 rupees were charged for platinum debit card.Before losing the card I was using timespoint card.while applying for new card in bank I asked whether it could cost any amount or not but they told me that no charges would be applied.But after getting my new card from my account 800were charged.For charging this new card i didn't get get a even single Message or mail.while I used the card I got to know that amount was charged for debit card issuance.the thing is from bank side atlease they would have informed me that amount will be charge for platinum debit actually the truth is I didn't know what is platinum card.i thought that it was like normal debit card.Atleast if they told me that ita was not like normal debit card i would have been cautious.againg I went to bank today(26 the march 2019) asked them that why they didn't tell me thatfor platinum card amount will charged they didn't respond me well, and for not getting notifications they easily told it would be technical issues.Actually it is my salary account.i[censored] didn't respond to my complaint I will close my salary account in your bank and I want my money back., thank you
                              +1 photos
                              Apr 28, 2019
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 27, 2019
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We're sorry to hear that. Please share your Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                              -Anay
                              HDFC Bank Customer Assistance
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                                A
                                Aman6193
                                Mar 26, 2019
                                Resolved
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                                Resolved

                                Address: Bhiwani, Haryana, 127021

                                On 11.12.2018 i buy a mobile rs11998 on paytm and its states that you will received cash back of 10 percent in ur hdfc bank acc. From hdfc but the same has not been credited till date... Hdfc is fooling us or they are fraud... When i contact care they just raise their hands or say we didn't know anything abot the same... Plzzzz hdfc authorities credit my cashback as soon as possible...
                                Apr 13, 2019
                                Complaint marked as Resolved 
                                They mailed me and ask about details of order then credit cashback in 10 days
                                HDFC Bank customer support has been notified about the posted complaint.
                                Mar 26, 2019
                                Updated by Aman6193
                                On 14.12.2018 i buy a mobile rs11998 on Paytm and its states that you will received cash back of 10 percent in ur hdfc bank acc. From hdfc but the same has not been credited till date...hdfc is fooling us or they are fraud...when i contact care they just raise their hands or say we didn't know anything abot the same...plzzzz hdfc authorities credit my Cashback as soon as possible..
                                Verified Support
                                Mar 26, 2019
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I'll ensure this is taken up promptly. Please share your Account No./Customer ID & registered contact details on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                -Anay
                                HDFC Bank Customer Assistance
                                Mar 26, 2019
                                Updated by Aman6193
                                I mailed you my details... plzzzz check
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                                  M
                                  Mahitha chowdary
                                  from Bengaluru, Karnataka
                                  Mar 26, 2019
                                  Resolved
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                                  Resolved

                                  Address: Ground and first floor, No.6 kailash nagar, schozingnallur, medavakkam road, perumbakkam, chennai 600100,TAMILNADU, 600100

                                  On 7th of every month, my emi amount for personal loan will be auto-debited.in the month of febrauary (06/02/2019) i got instant otp's to my registered mobile number due to some fake transactions. So, i got threatened and transferred my whole amount to other bank account on 06/02/2019 so that my money will be safe. During this i got to know that my loan amount of 6635/- has been deducted from my account on 07/02/2019 and reverted back with the same amount due to insufficient balance on 07/02/2019. After checking this immediately i added funds to my bank account on the same day so that my emi amount should not get overdue.
                                  On the very next day that is on 08/02/2019 amount of rs 649/- has been deducted which has been mentioned as overdue loan amount recovered.

                                  And again today dated 26/03/2019 amount of rs 236/- deducted by mentioned as emi rtn charges.

                                  Since i faced fake otp's issue i could'nt find a way to protect my money, and this problem has occurred with my emi payment. A total amount of 885/- deducted from my account. So, please understand the situation and try to resolve my issue and refund the money.
                                  Apr 26, 2019
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 26, 2019
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  I request you to share your complete concern, account number/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                  -Bejoy
                                  HDFC Bank Customer Assistance
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                                    Christopher Dunn
                                    from Chennai, Tamil Nadu
                                    Mar 26, 2019
                                    Resolved
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                                    Resolved

                                    Address: Chennai, Tamil Nadu, 600099

                                    Hi manager,

                                    I m an existing customer of hdfc saving account & credit card. I had some issue with financial due to my sister marriage which i was not able to make the payment of my hdfc bike rs4, 294 for month of march,.. 2 days back i received a call from hdfc department for my due payment. I informed that girl about my incident and also told her that i will make the payment by 30th. But that girl was not ready to listen anything and uses unprofessional languages and also giving me the threats that make the payment today itself or we will do whatever we want to do and be ready for the consequences. The tone of that is so rude and he is behaving like a roadside bajeries.

                                    I want to ask from hdfc that is this the customer service which you are offering to your customer or you hired some bajeries to collect the money from the customers.

                                    I m clearly mentioning that girl name is chandra sri from customer service chennai, i want you ppl to take action on her if not i will psoe these in social media, if anything happens to me, directly and only hdfc is responsible for that.

                                    This is really unexpected and unacceptable from such a good and reputed bank.
                                    May 1, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 28, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account / Credit card number, Phone number from which calls where received and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

                                    -Zubin
                                    HDFC Bank Customer Assistance
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                                      ankitmshit
                                      from Delhi, Delhi
                                      Mar 26, 2019
                                      Resolved
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                                      Resolved

                                      Address: Faridabad, Haryana, 121002

                                      I have got a call from hdfc bank for credit before 15 days ago, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for credit card there representative visited my place filling in form and took all my required documents. After complete my verification i got reference number 19c[protected]o3 but after got reference number am checking online there is showing decline.. What is this.. Why is showing this please tell me about this reason.
                                      May 2, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 27, 2019
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We wish to inform you that your application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility)and operating/credit processes (which include a combination of verifications, credit bureau reports, and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank. Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability.

                                      -Zubin
                                      HDFC Bank Customer Assistance
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                                        M
                                        Mohan Babu18
                                        from Jayamkondacholapuram, Tamil Nadu
                                        Mar 26, 2019
                                        Resolved
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                                        Recieved money from unknown number through upi. Kindly solve this issue as soon as possible. This is the second time am receiving this unauthorized amount from unknown resource. Last month recieved rs.10 from the unknown number and today recieved rs.1 from the same number. I guess the bank payment is from ybl. Solve this issue as soon as possible and please take care of such things not to happen again.
                                        Thanks.
                                        Apr 27, 2019
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 26, 2019
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        I request you to share your complete concern, account number/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                        -Bejoy
                                        HDFC Bank Customer Assistance
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