HDFC Bank Complaints & Reviews

I am a privilege customer of hdfc. Considering my long standing relationship with the bank, i decided to buy the fast tag pass for both my cars through the hdfc portal which i accessed when i saw it as an ad when i logged into my account. Its been over 15 days since i applied and i have no idea as to what has happened to my application. I am able to login into the fastag-hdfc website, but there doesn't seem to be any status on when my tags will be dispatched. Tried calling their customer care[protected], which is always busy. Tried to reach this number over 50 times with no luck. Then i tried their other numbers on the website - +91 [protected], [protected]; which as per my network provider does not exist.

This is not the first time i'm facing problems with the bank. I think i have to start exploring alternative banking options as well.

Dear sir/mam,
I have paid an amount of rs. 548/- through hdfc bank debit card to recharge mobile number. The amount was deducted from my account a, but the transaction was not processed. I try to call many time to customer care but no response. I also call the branch customer care there is also no response.

Please do your best for return of my amount.

Hi team

I applied for hdfc fastag online on 27th nov 2019 with payment of rs 500, also uploaded the necessary supporting documents and vehicle registration certificate.
After that i received customer is & wallet is on 01 dec 2019 through sms and email. Even my wallet was recharged for rs 200 but still i haven't received fastag sticker.
I tried to call toll free and it doesn't work and i'm struggling with fastag as it mandatory now please help to know the status, i have provided my details below, kindly let me know if any concerns

Application number : hfr596884
Date of application : 27 nov 2019

While traveling from pune to mumbai yesterday[protected] at talew01 toll, toll amount deducted from fastag (hdfc bank) but toll attendees said they have not received the amount, so again they recovered 230 amount from me in cash.

When I call 1033 number they refused to take any action on this matter and asked to call hdfc bank for further assistance. I am trying to call hfdc fastag customer number but no one is responding to my calls.

Hello sir /madam
I applied for fastag on hdfc official site my application number is hfr836663. I applied for fastag on 1st dec 2019. Still i haven't received the fastag. I tried to call the support team it is always busy. I tried to call virtual relationship manager. She told me to contact support. I also applied for fastag in nov 2019 that time my transaction was unsuccessful but money got deducted from my account. Still that money also not got refunded.
Now it is more than 15 working days. For a successful transaction, till now i didn't receive the fastag. For an unsuccessful transaction also i didn't get the money back. Now i am totally losing my patience. I think i should go consumer court against hdfc bank and also should register a police complaint against the fraud which hdfc bank has started on the name fastag. It is not one single case where i am facing the issue, a lot of other people also facing the same issue.

Dear team,
I've payed my credit card payment two times by mistake, please verify my payment and refund the amount rs.1, 175 as soon as possible, i've attached the transaction number bellow. Please do the needfull

30 nov 2019 ib billpay dr-hdfcve-489377xxxxxx8101 ib[protected] 30 nov 2019 rs.1, 175.00
03 dec 2019 ib billpay dr-hdfcve-489377xxxxxx8101 ib[protected] 03 dec 2019 rs.1, 175.00

Name: jones thomas e
Phone: +91 [protected]
Email: [protected]@gmail.com

FASTAG application : HFR 718857:
Customer Id :[protected]
Wallet Id : [protected]

Yet to receive the FASTAG Sticker.
Even my wallet has been charged with 300 INR, automatically.
Have attached the screen shots of SMS received from HDFC Fastag.
It is almost 20 days since the application was made.
Request to expedite

I have not received cashback offered on Prime Times against payment done through HDFC Payzapp. I emailed the HDFC Payzapp department for the same issue but they gave rubbish excuse that your wallet is not activated. If my payzapp account is not active than how my payment got successful on Times prime paid through payzapp. I activated my payzapp account and than I paid. The fault is at HDFC Payzapp end if they didn't activate my wallet, Seems they are only fooling customers by these types of fraud offers and now giving excuses.
I want my cashback however because it's none where my fault. I am hdfc customer too so my KYC is also completed linked with payzapp account.
In terms and conditions it's only mentioned in case of non-kyc you will not get the cashback. But mine KYC is upto date completed.
The fault is at bank end if they didn't activate my wallet or something like that. It should be done by payzapp end only. Not mine, so why should I bear cashback loss. Hope you consider in a loyal manner. Details of transaction are as follow.
Payzapp Complaint CaseId[protected]:RE: Not Received my Payzapp Cashback against Prime Times Order No. HOOD5442AMTJ1069 and Payzapp Transaction No.[protected]nS06eL0 Dated: 01/12/2019
Awaiting for your early and positive reply
Harpreet Singh
M. No. [protected]

I have applied for the Fastag with HDFC on 9th Dec. While applying they told it will be delivered in 7days. But it was not delivered. Not able to reach them via customer care number also. Finally last week i got message saying customer id has been activated. When i called them about the sticker, I was told it will be dispatched today(19th Dec) and will be getting sms on the same day of dispatch and I would be receiving it by today. Till now it was not dispatched. I'm trying to reach them via customer care. But either call not connecting else no one else picks it.

Application Reference number - HFR966085

I received two messages today around 1 am, which writes as:
1) dear customer mandate reference no: hdfc[protected] issued to idbi bank with value rs. 600.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch.

I have made a one-month contribution to green peace india and i have canceled my subscription of auto-debit of the amount.

Then why this message came to me when i cancel the subscription from green peace.

I would request hdfc bank to immediately stop all processing related to the message.

Hello all,

I had applied for the fastag using hdfc bank and i got my confirmation from hdfc bank on 04-dec-19 that my fastag has been issued successfully. Your customer id is[protected] and wallet id is [protected]. I am able to login to my fastag account and see that it has the recharged balance as well.

But till date, i havent received the physical fastag. Please help with the courier number, so that i will be able to track it.

Last year my written request for change of a home branch submitted in hdfc pattabiram branch has not been actioned till date, hence my account is - ve and 4962/- been deducted from my savings balance???!!! I need my hard earned money back..
I've been following it up with a staff and after promising this will get solved by her its been 3mnths yet no response and from my account entire amount been washed off..!!!???

I have purchased a fastag and linked to hdfc expecting seamless service. I am a 10 year old customer with hdfc and were very happy till i purchased fastag. The fastag worked initially in all the toll booths. Meanwhile i tried recharging it said my wallet freezed.
Tried calling the toll free number of hdfc fastag. Its very pathetic service. Need to wait half an hour to get connected and need to wait another half an hour to get to know...

Hi,
I have applied for hdfc fastag online and also made the payment of rs.500 with all the required documents. I have received the customer id & wallet id on 23/11/2019 through sms and email and my wallet is also recharged but still i haven't received fast tag sticker. The hdfc customer care number of[protected] absolutely doesnt work. I have been trying to reach them from almost 15-20 days and it never works.
Havent been expecting this from hdfc bank at all. I am happy to cancel the fastag but wanted to understand where could this have gone wrong. Its almost been more than a month from the day i applied and still the fastag is not yet received.
Cust id[protected]
Wallet id - [protected]

Hi,

I purchased new fastag for my car from hdfc fastag. Reference# hfr831370
Customer id[protected]. I haven't received fastag yet.

I tried to call customer care number[protected] but it is not working as it is busy all the time.

I called hdfc bank customer care and they requested me to send mail to status. [protected]@sahaj.co.in. But my mail got bounced back.

Can you pl. Help with this.

Regards
Sridhar

I purchased furniture from home centre in pacific mall, subash nagar on 28.07.2019. At the time of purchase we have been told that there is the scheme of 10% cashback on hdfc credit cards and i also received the sms for the same advertisement. Cashback was supposed to be received within 90 days. But now its been almost 5 months i. E. 150 days and still i haven’t received the cashback of 10% on my purchased amount. I complained to hdfc customer...

Hi my reference number is hfr646787 i applied for fastag on 27-nov-2019 it hasn’t been even dispatched till date many time i called even mailed regarding same but no customer care responsiveness...!!! Its really pathetic experience...!!! Kindly take some responsibility

Kindly don’t advertise to take your service thought it could same me from half hour pain of getting at tollgates directly but u gave me a month torture with no track of my application though my wallet was created on 4th dec itself.

Really shameful

I have made a transaction on 23.12.19 referance no is[protected]TECHBOOKMYSHOW amounting to Rs. 572.60 for which amount has been deducted from bank but the transaction has been failed from BOOKMYSHOW site . Reference no from Book my show from BOOKMY SHOW Customer care is 10218792. Please check and revert back my payment

Hello,

I have a hdfc credit card - my registered phone number is [protected]. The card number ends with 5340. I have made payments (All pending) as 3 payments on 20th and 21st dec 2019 each and i have records for all the payments. When i got the sms from hdfc bank, it says that card number ending with 6048 - and i still keep getting calls / whatsapp from hdfc bank folks saying pending payments are there. Over last 1 week i have got several calls without respecting my privacy or personal commitments. I was in a bunch of death rituals (Of a family member). I want hdfc bank authorities to quickly close this issue and ensure i have a fair treatment. I also request to help close my credit card account.

Regards
Bala

Application number: hfr[protected]

Not able to track my package from last 9 days, this is my 2nd complaint when i registered my 1st complaint i received my account details like customer id etc..
If hdfc is not able to this task successfully then they should stop giving fastag.
Please return my money or dispatch my fastag asap with some tracking information