[Resolved]  HDFC Bank — harassment during consumer loan affecting my cibil. wave off penalty

Address:Ludhiana, Punjab, 141002
Website:www.hdfcbank.com

I kanwarjit singh s/o inderjeet singh, adhaar ending with ×××× ×××× ×××× 4207.
Mob.[protected]. I want to convey that i purchased a new mobile phone and did financed for 9 months of emis. Emi was told to be auto deduct from my bank through ecs. They told for first emi on 12th of march 2018.. But they called me on 5th march and said that my emi has been bounced. So i have to maintain emi ammount and penality of 520 inr will also i have to pay differently. I said that on the second attempt which is supposed to today i will maintain the balance in my account. Today rs 3822.00 i have maintained. But no emi has deducted till now. I am worried about my cibil. And kindly wave off my penality ammount
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Apr 12, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 12, 2018
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your Account/Card No., registered contact details & Complete Issue to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
Complaint comments 

Comments

I am a HDFC bank credit card holder . The bank has auto debited from my credit card number ending with 2170 without my concern on date:07/03/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount.
I need my two wheeler loan a/c details and statement. my loan no. Is 39958596 and mobile no. [protected]. Kindly provide me required loan details.

Kind Regards,

Prashant Dilare
Dear HDFC,

My account was debitted on 1 March 2018 by Rs. 177 and the reference number given was MIR[protected]. I don't remember withdrawing any amount of such value nor do I know why it was deducted.

Please clarify.

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