HDFC Bank — hdfc fastag not working

Address:Chennai, Tamil Nadu, 600129

Hello sir/madam,

Vehicle no: tn06h7885
Customer id:[protected]

I have issued my hdfc fastag two months back and traveled with this tag couple of times. It working only in one toll gate and in other toll gate not working. Sometimes it shows tag is in blacklist or unknown tag.

Really i dont know where the issue whether its with fastag card or toll booth scanning machine.

Every time struggling a lot while travelling. Please check and let me know for permanent fix.

Also hdfc fastag toll free number never reachable.

Thanks,
Raja
[protected]
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 15, 2020
HDFC Bank Customer Care's response
Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Manoj
HDFC Bank Customer Assistance
Feb 14, 2020
Updated by rajac22
Manoj,
Please let me know how to contact Fastag team directly.
Toll free is never worked. What's their direct contact number.
Complaint comments 

Comments

Fastag application reference number - HFR01349894
Attaching herewith the photocopy of Smart card of the Vehicle.
Hdfc Fastag not received since 1 month from day of registration...my car no. GJ11AB2155...
CUSTOMER CARE NO. not working or did not answering ..what can i do
When can I get my FASTag sticker delivered?
Or let me know how to cancel the tag and the amount to get refund
Application reference number :HFR400151
Applied on November 2019
contact no:
[protected]

Very worst service
I am a HDFC BANK credit card holder.The bank has auto debited Rs 1899 from my credit card number ending with 7590 without my concern date12/12/2019.I am not intersted about this service and don t want this membership any more so cancelthe membership and refundthis debited amountof Rs 1899
NAME BALASUBRAMANIAN

CREDIT CARD NUMBER ENDING 7590
balaxse104's reply, Jan 6, 2020
kindly refund my amount soon
Fast tag not issued till now it has became 3 months
ALERT:Rs.999.00 spent via CREDIT Card xx7893 at AMAZON1258399 on[protected]:15:53:01 without PIN/OTP.Not you?Call [protected].
Who give permission to deduct money
Immediately to fefund amount to my card
Hi,

I have been using this fastag since an year now amd never had any issue while scanning. Today first time it got scanned but second and third time it did not get scanned. What might be an issue?

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