HDFC Bank Complaints & Reviews

Address: Ernakulam, Kerala, 683572

Hi

HDFC bank placed my account on hold and when I checked, they said they put on hold because I didn't paid the CC due amount. But I already paid the amount on December 31st and they said it will take another 4-5 working days to release my account... However, my other loan EMI's due on the coming days and due to this hold my other EMI will get bounced and it will impact my credit score. When I checked with HDFC, they said...

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Address: 22, Harikunj Society, Binanagar, Valsad, Valsad, Gujarat, 396001

I have applied for Fastag online through HFDC Site. Received all the details like Wallet ID, Customer ID. Also received the Message for Tracking the Fastag, but while checking it on the India Post Site i have found that it is related to some Other Location. I have been trying to contact the Fastag Customer Care since last one week but can not reach the same. I can not track the same also. Below are my details
Vehicle No. GJ15CD5650
Customer ID :[protected]
India Post Consignment No. RM[protected]IN (received through SMS)
Please arrange to resolve the same at the earliest.

HDFC Bank customer support has been notified about the posted complaint.

Jan 08, 2020

Updated by Dharmesh H No update received from HDFC Bank.

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Address: Lucknow, Uttar Pradesh, 226016

HDFC team what the hell you block my account balance while I have already paid minimum amount due of credit card.

Also have you tried to find out why I have not made payment or not. Many time I have ignore your bulsit but I am going court with this reason.

This is the time where I have troublled a lot just because of this and you will pay for my harassment at all leval in legal.

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HDFC Bank customer support has been notified about the posted complaint.

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Dear sir,

I received following sms today.

"your fastag a/c has been debited for rs. 190 for adjustment entry on 12/31/2019 7:17:54 pm. Balance amount in the a/c is rs. 565 - hdfc bank ltd."

I have not travelled on any toll plaza today.

The toll amount for all my previous travel has already been deducted from my wallet.

I don't understand what this adjustment entry is.

My wallet id:[protected]

Please let me know what are these charges for.

Thanks and regards,

Sanjay dixit

Feb 9, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 07, 2020

HDFC Bank Customer Care's response Dear Customer,

Kindly write to us at escalations.[protected]@1pay.in mentioning your Fastag reference number, date and amount of deduction to enable us to check and assist. You can also contact Fastag Helpline at[protected] in case of any clarification or assistance.

-Zubin
HDFC Bank Customer Assistance

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Address: 4th CROSS, MANSOOR MANZIL, ANJANEYA BADAVANE,, 577004

Dear team,

I have applied for the fast tag from hdfc bank fast tag portal. I have already paid all the charged but i didn't get any response from hdfc. I have just received customer id & wallet id but the physical fast tag is not received from the bank and the customer service number is also not reachable. Kindly update the status.

I have received the mail also regarding payment
"successfully recharged for rs. 300 on 12/23/2019 9:08:20 pm. Our reference number for the transaction is[protected]."

Please do the needful.

Regards

Mansoor ali s
[protected]

Dear customer,
Your fastag has been successfully recharged for rs. 300 on 12/23/2019 9:08:20 pm. Our reference number for the transaction is[protected]. Balance amount in the account is rs. 300.00 - hdfc bank ltd.
Warm regards,
Hdfc bank
Bank aapki mutthi mein... Bank at your fingertips.

Feb 4, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2020

HDFC Bank Customer Care's response Dear Customer,

If you have received Fastag wallet details, please note that you will receive the Fastag within 15 working days post creation of your Fastag wallet. The dispatch details will be intimated to you via SMS.

For any further assistance, you may write to escalations.[protected]@1pay.in or call on[protected].

-Zubin
HDFC Bank Customer Assistance

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Address: B-406,Usha enclave,navodaya colony, srinagar colony, Hyderabad, Andhra Pradesh, 500073

Hi Sir,

I am yagnanarayana akkisetty.

I have applied personal loan to HDFC bank on May10 2018 .
I supplied all my documents and they didn't processed at that time before my personal loan approval they have approved one consumer loan without my sign and with out my bank cheque. somebody from bank misused my data.
Later I have given complaint to HDFC bank loan section. they have taken the all...

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Address: Mumbai City, Maharashtra, 400010

I had purchased Fast tag from HDFC Bank as being mandatory implemented by the Central Govt for my Light Com Vehicle.
On 27th Dec 2019 1720/= was Dr as Manual Debit/[protected]/Others/Debit Adjustments
Again the same is Dr on 31st Dec 2019 a sum of Rs 1820/= with the same reason.
Please take the matter at prior and request to revert the same at the earliest stating the reason for such manual Dr entries. As bank helpline no is always busy. Never ever available nor branch people are aware for the same.
Please do reply.
Regard
Meraj

HDFC Bank customer support has been notified about the posted complaint.

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Hi,
Though there is no plaza entry no/passage nor pending amounts from tolls, but received the below message and dedcuted rs.265/- from my account without any reason.

Your fastag a/c has been debited for rs. 235 for adjustment entry on 12/31/2019 7:21:13 pm. Balance amount in the a/c is rs. 270 - hdfc bank ltd.

My fastag no. (Customer id) is[protected] issued by/thru hdfc bank. Please do the needful and escalate to hdfc bank.

Thanks,
Gopi

Feb 3, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2020

HDFC Bank Customer Care's response Dear Customer,

For any further assistance, you may write to us at escalations.[protected]@1pay.in or call on[protected] or 1033.

-Nadia
HDFC Bank Customer Assistance

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Address: 4th CROSS, MANSOOR MANZIL, ANJANEYA BADAVANE,, 577004

I have applied for the fasttag from hdfc bank fastag portal. I have already paid all the charged but i didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2019

HDFC Bank Customer Care's response Dear Customer,

We have checked our records and it states that the payment has failed. Hence we request you to apply for a fresh Fastag application. Do let us know if we can assist you with anything else.

-Anay
HDFC Bank Customer Assistance

Dec 31, 2019

Updated by Mansoor Ali S. Dear Team,

Please do check clearly as I have done the payment and also deducted from my credit card. and also I have received mail from your end please find the attachment and below message from your end .
regards
Mansoor
[protected]

Dear Customer,
Your FasTag has been Successfully Recharged for Rs. 300 on 12/23/2019 9:08:20 PM. Our reference Number for the transaction is[protected]. Balance amount in the Account is Rs. 300.00 - HDFC Bank Ltd.
Warm regards,
HDFC Bank
Bank aapki mutthi mein... Bank at your fingertips.

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Address: Hyderabad, Telangana, 500090

I have applied for the fastag on 28th nov from hdfc bank fastag portal. I have already paid all the charged but i didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from bank. Their customer service number is alway busy like some body kept the receiver aside. Money already debited from my account. Very sad. Its more than a month, still not received the fastag.

Feb 4, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2019

HDFC Bank Customer Care's response Dear Customer,

We have checked our records and it states that the payment has failed. Hence we request you to apply for a fresh Fastag application. Do let us know if we can assist you with anything else.

-Anay
HDFC Bank Customer Assistance

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I have applied hdfc fastag through online on 20/12/2019 and made payment of 500 inr (200 for security amount & 300 as the top up amount). The reference number of the application is hr[protected]. I have uploaded signed copy of the final document and rc/aadhaar. Hdfc acknowledgment received said you will receive your fastag in the next 7 working days. Since then there is no update. I have not received my fastag till date on 31/12/2019

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc (Saving acc, loans) and this is the worst moment with them.

The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status

Feb 9, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com to reach Fastag Team directly for better assistance.

-Preethi
HDFC Bank Customer Assistance

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Address: 176201

My customer id no. Is 52422838. I have applied for fastag online on 22/12/2019. I have got reference no. Hfr01223162. With message of delivering faster within 7 days. My wallet id was also created with all requisite deductions but still there is no whereabouts of faster status even after 10 days. You haven't taken so much time even for loan disbursals. Then why it is taking so much time. I usually cross national toll plazas frequently. It is causing inconvenience to me. Plz deliver it urgently either by your representatives near me or otherwise

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Feb 1, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2019

HDFC Bank Customer Care's response Dear Customer,

Your application has been received at our end & you will receive the Tag in 15 working days from the date of wallet creation. The dispatch details of the tag will be shared with you via SMS.

-Anay
HDFC Bank Customer Assistance

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Address: 176201

I have applied for faster online on 22/12/2019 with reference no. Hfr01223162. I am existing customer of hdfc for last six years and haven't faced so much delay even in various loan disbursals. Then why issuing simply a faster takes too much time than promised even when my wallet is created with sufficient amounts. My customer no. Is 52422838. Plz. Do the necessary urgently

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Feb 5, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2019

HDFC Bank Customer Care's response Dear Customer,

After the submission of your application, you will receive your Tag within 15 working days. The dispatch details of the tag will be shared with you via SMS.

-Anay
HDFC Bank Customer Assistance

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Address: E11 TOWER 13 TYPE 3 EAST KIDWAI NAGAR NEW DELHI, New Delhi, Delhi, 110023

As I ordered my fastag linked from my bank account where my earlier address was mentioned recently i have shifted to some new location please re dispatch it to new location
Bluedart Tracking No.[protected]
Application No. HFR836113

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This is the last time i am complaining. Mr anay my cust id is 22840860. The issue again i met ms bhirva from shanti park branch from 2018 september and requested to stop ecs from dhfl and 2 other banks. I gave atleast 8 letters almost every month. She never told me i need noc. She said hdfc earned more than 60000 frm me by stealing from my ac. Ms komal in november said i need noc.
I met bhirva on december 12 and she assured me the entire amount will be credited back and not to take legal action. I decided to give her 1 chance. Today is 31st no fee waiver given.
You have stolen 60000 and more within a year. I am giving you 5 days. If the amount is not credited back will take legal action. I ve already complained to rbi today.
Mr anay zubin nadia i m not buying your lies.
Cust id 22840860
Ac no 0286.
My lawyer said since i am a heartpatient i will get compensation in court and do not force me. I have a surgery and it causing me stress.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2020

HDFC Bank Customer Care's response Dear Customer,

We understand that Ms. Birva Chhatbar has contacted you with regard to your query. As discussed kindly visit the branch to submit the letter as requested. For further assistance, you may click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance

Jan 07, 2020

Updated by Anupama KN My main issue is you stole more than rs 60000 from me due to the fees which was illegal. Ms Bhirva could have given me the details about NOC in september 2018. But then you would not have earned more than 60000 rs from me. I am a heartpatient with 2 attacks on the verge of 3rd. You have no option other than refunding the money. I have already filed a complaint with RBI against unfair practiss. I am in Kerala in complete bedrest. I will be back after the 15th. I have instructed my lawyer D Pisolkar to file a case. My lawyer said i will get at least 2 lakhs as compensation for the trsuma you caused me. It is better to return my money and i will put this issue in social media and newschannels as people need to see what hdfc is before investing their hardearned money. My husband is working in Times Now and my sister in NDTV. So you have to return my money. Why would i pay for Ms Bhirvas rudeness and unprofessionalism? I have a copy of all letters i gave her

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A

Anupama KN

from Mumbai, Maharashtra

Jan 3, 2020

Hdfc dont bother. I ve complained to rbi cms. I will not rest till i get my money you stole from my ac 0286. Cust id 22840860. My lawyer said if i file a case in court, you will end up paying 2 lakhs as compensation for 60000 you stole from me. I am a heart patient and need the money for treatment . You could have easily stopped ecs when requested. Ms Bhirva admitted her mistake and she again lied to me about waiving the fees.
My lawyer has won many cases against hdfc. I will not leave you.

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A

Anupama KN

from Mumbai, Maharashtra

Jan 3, 2020

Bhirva just now spoke to me so dont say did not speak to me. She again spoke about fee waiver

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A

Anupama KN

from Mumbai, Maharashtra

Jan 7, 2020

I ve still not got the fee waiver she ppromised. I told her i will submit the noc after 15th when i come back to mumbai. I am in banglore for a serious heart issue. You have no other option till i get the entire fees from september 2018. It is my hardearned money you stole. Mr Anay you have no other. I have already hired my lawyer D Pisokar a lawyer in Bombay High Court. Lawyer said court will easily award 2 lakhs compensation as you deliberately caused trauma to a heart patient . I already had 2 attacks and on the verge of 3rd attack. This is the last time i am writing. Next time it will be my lawyer. Your guilt is proved when Priya Nair from mindspace acknowledged her guilt and gave 2 month waiver. Ignore it at your own peril. This issue will be put in all social media and news channels as my husband is in Times Now and sister on NDTV. This time Mr Anay you cannot hope to win. Hope you will see sense and return my money that you stole.

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A

Anupama KN

from Mumbai, Maharashtra

Jan 11, 2020

As expected you are ignoring the promised fee waiver for Ms Bhirvas rudeness and unprofessionalism. I have now signed the papers for legal representation. D Pisolkar a Bombay highcourt lawyer is handling my case. Since you do not want to return the money you stole from me now be prepared to pay more as compensation.

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Address: mumbai, Mumbai City, Maharashtra

Please refund rs173 for khalapur +rs 57 for talegaon which was deducted wrongly on the fast tag account as toll people made us pay cash rs 230 for khalapur toll plaza as they said fast tag machine is not working. After paying cash at toll and 15mts later I got this message that rs173 +57 was deducted by fast tag.

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Dec 31, 2019

Updated by Jasmine Bilimoria no one is replyit on toll free no nor email id

Jan 06, 2020

Updated by Jasmine Bilimoria no one has replied yet ref refund...

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Refund reference number provided by flipkart but hdfc is not returning my money. Refund was initiated on 6th nov 14:09 but still haven't received the amount

Refund reference number - 74332749311931088804147

They sent a refund reference number but customer care refused to track refund using reference number. Please get the complaint resolved as soon as possible.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2019

HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details, transaction details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance

Jan 04, 2020

Updated by richa rajoria The Reference number provided by Flipkart is mentioned on above complaint. Kindly resolve it and return my money

Jan 08, 2020

Updated by richa rajoria Any update???

Feb 22, 2020

Updated by richa rajoria So hdfc Bank doesn't even bother to connect with the customer and provide an update on the issue

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R

richa rajoria

Jan 4, 2020

a Reference number provided by Flipkart is mentioned on above complaint. Kindly resolve it and return my money

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Address: Flat 6619,D Block,Pranava Bsr Gitaar Apts,, Sy No 92/3 Panathur Road,, Beside Croma Showroom, In ORR, Opp. to JP Morgan,, Varthur Hobli, Panathur, 560103

Hello sir / madam,

I have not received by wallet id for my fastag. Because of this i am not able create fastag account for myself.

I have received my rfid from hdfc and when i try to login, it is asking for wallet id and in hdfc portal it was mentioned that wallet id will be received from the welcome emailer. Unfortunately, i haven't received the welcome emailer as well. My vehicle no. Is mh12 fy4936. Your customer care number is also always busy. Please help me asap.

Thanks
Rajeev

Feb 5, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

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I have an salary account [protected] in hdfc bank (+91 [protected]) and i have transferred rs 2000/- using imps on 30th dec, 2019 to indian bank savings account a/c [protected]. The imps ref no[protected].
Amount debited from a/c but not yet credited to recipient.
I got message that it timed out and status shows in my netbanking as transaction initiated.
Either initiate the transaction or refund the money into the account....

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Hi i have applied fastag using hdfc bank. I have received the wallet id and customer id. But still i didn't receive fastag sticker. No representative called from their end and even i couldn't reach them using the customer care number the wallet i can see it is recharged with 300rs. 200rs. Service charge i guess. Without fastag i am facing lot of trouble in toll gates. Either hdfc should respond or they should resolve this issue.

Feb 6, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2019

HDFC Bank Customer Care's response Dear Customer,

Your application has been dispatched & you will receive the Tag in 5 working days. The dispatch details of the tag will be shared with you via SMS.

-Preethi
HDFC Bank Customer Assistance

HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 502

credit card lien / account placed in hold

no information regarding fastag

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my account is on hold while I have paid minimum amount due of credit card

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fastag

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hdfc fastag not received the fastag

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hdfc bank consumer durable loan(0004815080006831746)

fastag manually being dr from wallet repeatedly.

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rs.265 got deducted towards fastag adjustment entry

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hdfc fastag not received the fastag

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hdfc fastag not received

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hdfc fastag

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not received faster even after 10 days

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fastag not issued even after 10 days of applying online

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re dispatch my fastag

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I am complaining

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double charge of fastag

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refund not received and sent provided

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hdfc fastag welcome mailer not received

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hdfc bank imps transaction timed-out still amount deducted

hdfc fastag ref no - hfr01088508

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HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 502

credit card lien / account placed in hold

no information regarding fastag

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my account is on hold while I have paid minimum amount due of credit card

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fastag

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hdfc fastag not received the fastag

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hdfc bank consumer durable loan(0004815080006831746)

fastag manually being dr from wallet repeatedly.

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rs.265 got deducted towards fastag adjustment entry

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hdfc fastag not received the fastag

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hdfc fastag not received

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hdfc fastag

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not received faster even after 10 days

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fastag not issued even after 10 days of applying online

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re dispatch my fastag

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I am complaining

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double charge of fastag

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refund not received and sent provided

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hdfc fastag welcome mailer not received

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hdfc bank imps transaction timed-out still amount deducted

hdfc fastag ref no - hfr01088508

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