| Address: Karimnagar, Andhra Pradesh, 505001 |
I have applied HDFC FASTAG through online and made payment of 300 INR (200 for security amount & 100 as the top up amount). The reference number of the application is HFR01130192. I have uploaded signed copy of the final document and RC/Aadhaar and since then there is no update.
There is no way to contact HDFC FasTAG guys as the customer care number given is busy or not being attended.
I have been with HDFC for 7 years now (Saving account, cc, loans, hdfc life, hdfc securities, etc., ) and this is the worst moment with them.
The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.
This type of worst service never expected from HDFC team
Sreenivasu Gaddam
Cell # [protected]
Feb 8, 2020
Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2020
HDFC Bank Customer Care's response Dear Customer,
Please email us at fastag.[protected]@insolutionsglobal.com along with your mobile number, date of application, the application number and vehicle no. for further assistance.
-Anay
HDFC Bank Customer Assistance
