HDFC Bank Complaints & Reviews

I have applied for fastag through hdfc bank on 17th dec 209, and till date i didn't receive anything from them. And when i try to call there customer care number[protected], first they didn't pick the call and if by luck (Or say by mistake) they pick, they are not able to tell me my application status, even they don't have any information to whom i contact for. Very pathetic service, didn't expect this from hdfc.
Application reference no. Hfr01165940
Register mob no [protected]

Deduction of toll amount 2 times every time. First deduction at toll and second deduction about 30-40 min. After passing toll. Experience while travelling pune-lonawala - pune on 28-12-19 evening. Customer id[protected] wallet id [protected]. Name rajendra butala. Total amount deducted was rs 35+18=53 and actual deduction was 35+35+18+18=106. So pl do the needful at the earliest as l have to go for long drive in next week.

My vehicle Registration Number TN19U0517 Instead of TN16U0517 I have registered this fix.so pls correct correction TN19U0517##MY application reference no-HFR01263655

I am hdfc bank account holder. I am asst. Engineer working on omax autos ltd. Company in binola village, gurgaon haryana - 122001.

My details
Name - manoj
Mobile no. [protected]
Saving account no. - [protected]
Customer id[protected]

Unauthorized transection details
Name - talim
Mobile no. - [protected]
Upi id - [protected]@ybi
Bank - hdfc
Ifsc - hdfc0003822
Date of transfer - 30/11/2019
By phone pay app
1st tsransfer rs -70000/-
2nd transfer rs - 4900/-
Total bank transfer rs - 74900/-
Case rs - 2000/-

Hdfc bank
Complaint no. - mump[protected]
Customer care person - sushila

Police fir details
Complaint no.[protected]
Date of complaint - 9/12/2019
District - gurgaon
Police station - bilaspur
Investigation police officer - md. Zhaid
Mobile no. - [protected]

Incident details
4 man kidnapped me in white color cab by forcefully and momey transfer by phone.

But can't action by police and my hdfc bank till now so, kindly respect you please give me my money.

Thank you

Did not receive fastag even after all the formalities were done. I have my customer id number and also rs 300 was successfully recharged. Got an sms stating that the tag will reach the address in 7 working days, its been more than 20 days and there is no way to track it nor is the helpline number useful. Request you to look into it and it would be great if somone could reach out to me for more specific detail.
Thank you

My fastag account of hdfc was created before the 8th dec and amount of 500 deducted from my account and the fastag account was created around the 15th dec. As on date, there is no update on when the actual fastag sticker will be sent and when can i expect the same.

Trying to call the toll free number is useless because all that we get is - this line is busy and please try after some time which i have been for the last 5 days.

This is ridiculous that the bank advertises about the same but does not follow up and give any information beyond deducting money from the customer.

Its been more than 20days that amazon has refunded the money for my realmebuds that i have returned but the refunded amount is not showing in my account i tried to come in contact with bank executive but it didn't helped me out amazon have send me reference number for my refund but m unable to come in contact with hdfc executive. Kindly help me out in such trouble

Hello sir / madam,

I have hello sir / madam,

I have not received by wallet id for my fastag. Because of this i am not able create fastag account for myself.

I have received my rfid from hdfc and when i try to login, it is asking for wallet id and in hdfc portal it was mentioned that wallet id will be received from the welcome emailer. Unfortunately, i haven't received the welcome emailer as well.

Please help,

Thanks,

Ashok thapa
Car no. Hp51a3636
Email id : [protected]@rediffmail.com
Ph.[protected],[protected]

I had received hdfc fastag after a long wait, but the first time user registration says no records message.

I had entered my customer id 12 digits & wallet id and also the 16 digit rf id number from the fasttag sticker along with vehicle registration number as per the procedure, but still no success on the registration.

My customer id :[protected]

The toll free number is of waste.

Sir
My vehicle number is up85bj3340, i have hdfc bank fastag. When i am going to toll plaza they say your fastag is blacklisted. Eventhough, i have more than rs 2000 in my wallet and my status is active. Customer care number not working, i talked to 1033 not doing anything
I went to srinagar toll plaza booth 1 near palwal haryana lane 1 at 3.39 pm on 20/12/2019 face similar problem.
Please resolve the issue
My user id is[protected]

Vinod kumar
[protected]

I have applied hdfc fastag through online and made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application is hfr01063103. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc for 10years now (Saving acc, cc, loans, hdfc life) and this is the worst moment with them.
The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

Sir my vehicle number is up85bj3340, i have hdfc bank fastag
When i am going to toll plaza they say your fastag is blacklisted
Eventhough i have more than rs 2000 in my wallet and my status is active. Customer care number not working, i talked to 1033 not doing anything
I went to srinagar toll plaza booth 1 near palwal haryana lane 1 at 3.39 pm on 20/12/2019
Please resolve the issue
My user id is[protected]

Vinod kumar
[protected]

I have applied for fastag, the same has been already generated and recharged with rs 300 on 12.5.2019 with reference no.[protected], n balance account is rs.300 as per sms received by me. Also given the d n wallet. Sir it is sorry to say u that the same still has been not received by me.
The toll no. Given is jut like fake no. Because the same is no reply or engage.
Sir i am a classic member of hdfc bank.
Please arrange to solve the problem.
Pramod pardesi
H. No.120 prem nagar new colony,
Ramgunj ajmer 305001
(Rajasthan)

Fast tag application date - 28 november 2019.
Application reference number - hfr651820
Attached the screenshot of the application.

It said that we will receive the tag in 7 working days.
Till date we have not received anything.

Tried calling the customer care number[protected] several time but no one picks up the call.

There is no other number or the email id to escalate the matter.

I need the fastag asap.

I have received msg & phone call from hdfc bank in october regarding hdfc festival 35 % cash back offer from any reliance store.

We swiped near rs. 8000 in hdfc debit card and rs, 32000 in hdfc credit card. But already crossed 90 days still it was getting any cash back from hdfc bank.

Hdfc has announced fake offers.

Sabarinadh [protected]

I have applied fasttag in hdfc bank through online on nov 26 till dec 28 still not received .hdfc fasttag tollfree is not working if we called hdfc customer care they are telling we will arrange callback thats it.i have raised complaint 4 times but still not receiving any call.finally i applied fasttag in tollplaza.kindly cancel my fasttag and refund my amount.
My wallet id-[protected]
My customer id[protected]
My vehicle number-TN72AS0165
My mobile no-[protected]

Kindly cancel my fasttag asap.pls call me for further procedure.

I applied for fastag on 12/11/2019 for the vehicle no up78 cc2343 through online hdfc fastag. My customer id is[protected] and wallet id is [protected] and my application reference no hfr998819. It shows that i will receive fastag within 7 working days. But still now nothing has been dispatched any fastag to my address!

So please refund my money rs. 500/- at the earliest.

Pratibha yadav
Mobile no. [[protected]]

On 19.12.2019 my credit card no[protected] is wrongfully debited with rs455.08 (Finance charge) + rs81.91 (Igst) total rs537.99. Bill amt for nov 2019 was rs15071 i paid rs12161.80 on 25.11.2019 before due date.
Though i was of the knowledge that i am to pay minimum due amount than also i credited rs12161.80.
Resultantly only rs2909.20 was unpaid on due date.
So please revert the wrongfully debited amount rs537.99.
Thanking you
M k jhala
[protected]

I have applied for fasttag on 1st Dec 2019.( Ref No.HFR824674). Payment was deducted on same day after uploading the required documents. I have still not received the fasttag. I have tried contacting customer care No.[protected], more than 3 times, they keep you on hold for 15 minutes and do not provide a satisfactory answer. I am HDFC bank account holder .

My hdfc fsatag customer id is[protected] wallet id is [protected] rfid[protected] vehicle no - mh43 ar 4256. Charged twice at talegaon toll plaza from pune to mumbai. I was charged by cash and from my account. Rs. 173 + rs. 57=total rs. 230/- cash receipt no 9931. Hdfc helpline not working. Always engaged. E mails not going. Trying last one week. Fed up. Not able to lodge complaint.