HDFC Bank — refund my money against one assist membership

Address:Gajapati, Odisha, 761200

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 5256 without my concern on date:30/09/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Oneassist relationship number : 2834350
Name :- anup kumar sethy
Mobile no. :- [protected]
Credit card number ending :- 5256
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HDFC Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We have escalated your case to the concerned team. They will get back to you shortly.

Regards,

Devendra,

OneAssist, Social Media Team.
I have been charged depository charges of 700+ for demat account which I have never used.
There was no intimation about the money deduction. How can you charge me without prior information. This is totally unethical. Bank can't take customer money just for granted.
Kindly address this asap
Dear Customer,

Greetings from OneAssist!

We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3599675. Your amount 1399/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.
Hi my hdfc credit card monthly 100 rs duduction i want to cancel this

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