Hero Motocorp — replacement of cylinder head under warranty

Dhiraj Pathrabe

from Nashik, Maharashtra

Address:

Nagpur, Maharashtra, 440017

I have purchased a hero splender i smart bike on 17 sep 2017 from nk kusumagar showroom, nagpur.

Few days ago i have observes a knocking sound with tremendous vibrations in engine. I have complaint about this while doing 3rd free servicing at the kusumagar service center. They has suggested me to replace the cylinder head which will be free of cost as bike is under warantee. So i have submitted my bike in services center on 23/5/18.

On 1/6/18 i have received a massage that my bike is ready. They also informed me that i have to pay rs 580 as a cost of servicing work.
Now why should i pay this huge amount as bike is still under warantee.
This is simpile cheating with customer.

Regards
Dhiraj pathrabe
Email - [protected]@yahoo.com
Mob - [protected]

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Comments

itsme_harshit

from Delhi, Delhi

Http://za.gl/Uq8Y 👈 for solution of this key problem of Hero Maestro Edge

Harsh2396

from Allahabad, Uttar Pradesh

I had a very bad experiance with hero ther will not chk the vehicle and the consumer will have to bear it.yesterday i visited to the hero motor corp showrom for the service they will not checkd it up nd just deliver it in an inapropriate manner .

maheshmurari

from Pune, Maharashtra

Hai sir i take a Hero duet last two years but Hero service is worst and not take the responsibility for customer and not do the corrections and not take the feedback and i also complaint service manager vaste of my time.too bad to the hero company