Honda 2 Wheelers India Complaints & Reviews

It's my second service of ACTIVA 125 C.C./DISC. BRAKE (UP 32 Q B 0904) after six months, (which is free), at the time of Service they said New Mobile Oil is required, so I said, ok, change it, and the time of billing they have charged billing of three items, i.e.
1. Engine Oil
2.Battery Terminal Gel
3.Synthetic Lubricants

Sir, I thought that under warranty period Engine Oil shall be free but they Charged Engine Oil with two other items.
You are requested to kindly let me know how long is it justified.
Looking forward for your kind & immediate favour.
Thanking in anticipation

Hello There,
Honda two wheelers India, In the act of saving engines life, you guys are putting the customers life at risk.
Model - Honda Hness 350 - July 2023
I can understand vehicle rpm raises on a cold start. But unfortunately, it is happening every time I start the vehicle. Even if I take a half an hour stop and start my bikes engine, it again raises the RPM for couple of minutes and then slows it down. The negative part is, when I start my vehicle and I wanted to move on the go, the first gear makes a stone noise and also due to high RPM even if i am not accelerating, the vehicle is dragging me due to raised RPM...Is it safe in any way, what if the high rpm drag makes the vehicle to crash ? As you named it it is "CB" series...means a "City Bike", so it should be ready to move whenever i start my vehicle...This make lots of inconvenience in my vehicle and I fear everytime for an accident..it is really putting your customers life at risk...I need solution to fix this issue.

Hi Sir/Mam,

I’ve purchased Honda Scooty Delux 110 cc on 04th October. However I haven’t received the RC from Honda dealer (Yume Honda Sector-5 railway road Gurgaon) till date. They’re either not picking calls or just making excuses whenever try to reach them.

Customer Name - Harsh Deep Dixit
Vehicle No. - HR98S9754
Contact No. - [protected]

Please consider my issue and take the necessary actions.

1. I Purchased Honda CB 350 on 2 Dec, 2023 from Vihaan Enterprises, Panchpakhadi, Thane (W). Invoice No. BWMH070123S00606 DATED[protected]. The Vehicle details are: Frame No. ME4NC58HLPA000051, Engine No. NC58EA4018573, Model Name CB350 OBD2, Model variant CB350 DLX PRO-OBD2, Colour Mat Marshall Green ME, Vehicle Sale date.[protected].

2. There is severe rusting on most of the chrome plated parts and welded joints, wheel rim etc. I complained the service center on earlier 2 occasions first on Oct, 2024 and then on 27 Nov 2024 but the problem persists.

3. Desirable resolution: I request replacement of the motorcycle or refund my purchase cost.

Dear Customer Care Team,
I (Pandiyan P – Vehicle No. TN 37D J3271 – Honda Activa) am writing to formally express my dissatisfaction with the substandard service I received at your service center in Coimbatore. My experience there on 12.11.2024 has been extremely frustrating due to repeated delays, lack of communication, and an unprofessional attitude from the staff.
On 11.11.2024, I brought my bike in for servicing, and I was assured it would be ready for pickup the following day. To confirm, I called the next day and was told to arrive at 5:00 PM. However, upon reaching the center at 5:25 PM, I was made to wait with no update until 6:00 PM, only to be told that my bike had not been serviced at all and would be ready the next day instead.
This lack of communication and disregard for my time is not a one-time occurrence. I clearly communicated to the staff during my initial visit that this had happened before, and I requested prior notice if there were any delays. Despite this, they failed to inform me beforehand and offered a simple, insincere apology after wasting my time.
This pattern of negligence, poor service, and lack of accountability is unacceptable. I believe that such repeated failures in basic service and communication highlight a serious lack of professionalism and customer care.
I request immediate corrective action and a formal acknowledgment of this complaint. It is my expectation that service standards at this center will be reviewed and improved to prevent other customers from experiencing the same inconvenience.
Given the repeated inconvenience, loss of time, and lack of proper communication, I expect appropriate compensation for this experience.
Given the repeated inconvenience, loss of time, and lack of proper communication, I expect appropriate compensation for this experience.
Thank you for addressing this matter urgently.
Representative Name: Shiva
Contact number: [protected]
Attached the communication made with him on 12.11.2024 and gate pass for your reference.

From

Satyavan Barvekar 502, B Wing, Kinjal Pristine, Datta Nagar, Kiwale, Pune 412101 Mob.[protected]

Email.

Manager Ravet Branch : Plot No. 7/50, Chaitanya Park, D.Y.Patil
College Road, Ravet, Pune
HONDA
RECEIPT
412101, Ph Anil-: [protected]

Subject: Escalation of Refund Request for Cancelled Honda Activa Purchase

Dear Manager

I hope this letter finds you well. I am writing to escalate my previous request for a refund regarding the cancellation of my Honda Activa purchase, which was initiated on [ date-: 20/6/2024] and subsequently cancelled on [cancellation date :21/6/2024].

Despite my initial request submitted on [date :21/6/2024], I have yet to receive a response or confirmation regarding the status of my refund. As per the terms of the sale, I believe I am entitled to a full refund of [1000/-Rs], and I am concerned about the delay in processing my request.

I kindly ask for your immediate attention to this matter. Please provide me with a timeline for when I can expect to receive my refund. If necessary, I am willing to provide any additional information needed to expedite this process.

Note: I purchased a Honda Activa in my wife's name, but she does not have a bank account yet. Please provide me a refund on my account listed below. I have provided/attached the purchase receipt.

Thank you for your cooperation. I look forward to your prompt response.

Sincerely,
Satyavan Barvekar
Mob.No [protected]

I have purchased my bike from Aadhya Automart Pvt Ltd through Bike Bazar (Asansol) and they handed over me faulty product (Self not working and gear stuck issue) when I took the trial they told me what ever is your fault that will be rectified in servicing and in warrenty and I donot have to worry.
I have been getting many problems before the time I received the bike and all are manufacturing defects same got verified and tried rectified by Janee Honda and Veer Honda(Asansol).
Below are the problems.

*Self problem(verified and rectified by Janee Honda)
*Excell Problem(verified and rectified by Janee Honda)
*Handle Problem
*Shocker rear problem(verified and rectified by Janee Honda)
*Scratch Makeover by coloring(Can be identified easily)
*Disc Problem(Not resolved)
*Gear stuck problem(Visited almost 10 times and complained for last 1 year but still no resolution)

I want the new bike from Aadhya Automart Pvt Ltd through Bike Bazar (Asansol) because they handed over me the faulty product and they cheated me.

_1/5 - Extremely Disappointed with Rangers Honda, Chandlodia, Ahmedabad_

I am writing this review to express my extreme disappointment and frustration with the service I received from Rangers Honda in Chandlodia, Ahmedabad. My brand-new Activa scooter, which I expected to be reliable, wouldn't start, and I had to request their pickup service not once, but twice! The first time, it took 2-4 days to arrive, and even after the service, the scooter still wouldn't start. I was riding it when it suddenly shut down.

To add insult to injury, I had to spend over ₹1000 on pickup services alone. As a customer, I expect a certain level of quality and service from a reputable brand like Honda, especially when I've invested in a new vehicle. The fact that I've had to spend additional money on repairs and services within a short period of purchasing the scooter is unacceptable.

I hope Honda takes my feedback seriously and takes immediate action to address these issues.

The scooty of Honda Company was sent for the service and repair at Parashar Honda located in Palwal, Haryana, 121102. The scooty do have Insurance provided by the company itself. The scooty was sent to the provided company information on 29/06/2024. The end service date given by the Company was 20/07/2024. I, after finishing of due date reached the company for receiving but The Service Wasn't Done Yet!! It's 26/07/2024 and still the work isn't done till now! Even after reaching twice in between, the staff denied again when asked for the completion of service. It will be about a Month of submission but, the condition of scooty is same as before.

Complaint no.[protected].

Name- Tejas Rameshchandra Shah
Product - Honda Unicorn 160
Date of Purchase - 07.09.2023
Vehicle No. - GJ01XK5526
Location:- Ahmedabad City

History of relationship with Honda -

I have been a loyal customer of Honda Two Wheeler, since 2012. I got attached to Honda products with my first purchase of Honda Hornet (2016 and still under use) and further bought Honda Unicorn 160 CC (2017). I had excellent experience riding both the bikes. Based on the previous experience, I bought a New Honda Unicorn 160 in September 2023. I had bought all three vehicles from a local distributor in Ahmedabad (Innovative Honda). Further, my family members, i.e. my father is also owner of Honda Eterno model. Hence, me and my family are loyal customers of Honda and have a long standing relationship with local distributor "Innovative Honda".

Experience of running Honda Unicorn Bikes:- I have been using Honda Unicorn Model since 2017. I had faced no issues during the entire tenor of 5 years riding the bike. Based on the performance, I purchased the same model (Honda Unicorn 160) again after 5 years. Hence, my complaint on the model is based on actual daily use of the product.

Complaint:-

1. Front Tyre fender getting stuck below engine guard area on braking.

-I had bought the bike with standard accessories from the dealer, which included an engine guard. While riding and on applying brakes, the front fender got stuck under engine guard and the handle got locked while riding. The service team could only identify the issue after -2- services and a period of almost 4 months from date of purchase.
-The first solution was given to my service centre after rousing of suspension, the problem will automatically get resolved, however the service centre was unaware of the actual problem.
-The second solution after getting to know the actual problem was provided to me was a replacement of the engine guard. Removing the old and ordering a new engine guard took 1 week.
-The second solution also failed and the third solution, as custom adjustments in bike and engine guards was made to my new bike to resolve the issue.

It may be noted that during the entire tenor of 4-5 months from the date of purchase of the new vehicle, I had visited the service centre more than 6-7 times and also waited for service related issues for more than 5-6 hours in a single day. Riding on the vehicle with such issues had put me and my family's lives in danger on many occasions.

2. Deficiencies in Services and Inability Service Centre Staff

-I had to visit multiple times at service centre for getting solution and inability of service staff at (Vejalpur Centre of Innovative Honda) had resulted in horrifying experience.
-I had tossed from one staff to another and had to make several calls just to get resolution of bike issues.
-Though the staff was friendly but completely unprofessional.

3. Breakdown of Vehicle on first big rains on 28.06.2024.

-The bike break-down with the engine light on after remaining outside in the rain for just 1-2 hours.
-Visited the Vejalpur Service Centre on 29.06.2024 in the morning at 9.00 am for pick-up and resolving the break-down issue. However, the staff asked to go to another service centre at CG Road, Ahmedabad since they were lacking the instruments to check sensors of engine breakdown issues.
-Further, called up different customer care personals of Innovative Honda over the phone to arrange for pickup and resolution. No single person assistance and calls from multiple persons. The whole process of simple service with the dealer is cumbersome.
-At present, the bike is with the service centre at vejalpur, with no communication of reason for break-down in new vehicle GJ01XK5526.

What I Need?

1. Actual reason for the breakdown of my new Vehicle, to be conveyed through a formal channel and further confirmed from a Mechanical expert.
2. All custom changes made in my New Vehicle GJ01XK5526.
3. In case of any negative / adverse replies for point 1&2 above, then full replacement of my product (Honda Unicorn Bike) or full refund of my purchase price.
4. Apology letter for all the inconvenience.

I hope to receive the earliest resolution of my complaints.

Regards
Loyal Customer of Honda Two Wheelers
Tejas Rameshchandra Shah

Greetings of the day!

i am disappointed with the faulty gear shifting of my CB 350 RS. My gear got locked while i was riding on the 4th gear and after having survived the ordeal i was totally dismayed over the feed back given by the workshop in charge. The episode happened a week ago with my CB 350 gear getting locked while in motion. I have a AMC in motion for the past two year and just 4 days before the harrowing episode...

I Amit Arvind Doiphde from Pune Maharashtra would like to inform you that I purchased SP 125 BIKE from AERO Wheels Pune Dhankawadi Pune 411043 on 07.10.2023.But there is a lot of problem in your bike. Last time on 20.10.2023, I complained about the tire of the bike. No complaint, check the mail on[protected]. I also went to your aero wheels pune dealer they denied their responsibility instead they chased me away using abusive and bad...

Worst behaviour of service manager and service advisor

Till date my spare parts is not provided.
Ticket No.[protected]
Plz solve my issue

Ticket no.[protected]
40 days went past but spare parts are still not providing by the company...

I j gayathridevi i purchsing shine honda form your reg dealer AAdi honda pvt ltd lockate in hyderabad-Telangana

i will complaing not Respond by Dealer afet purcasing shine bike no body respond and back call for TR reg and life taxpayament Recept i purcahsing bike on 19.2.2024 vide invno ap[protected] dt 19.2.2024 veh chassno ME4JC85JBRD159825 SHINE 125CC
PLEASE SOLVED PROBLAM

Hello Team,

Complaint Reference#[protected]
I had received call from Malwa Honda Basi Road, Gurgaon and get a request to visit service center to discuss and resolve all concern.
I had visited service center and after discussion with Harish/Tejpal and agree to do the following action.

1. They will raise a spare part request to replace all old parts which are not matching with Vehicle color.
2. They will inform me once part available for replacement on same day.
3. They will fix left side small part(near footrest) which was not properly mounted since many months.
4. They will also fix body protection steel accessory.
5. They will also mount Main vehicle stand on same visit which is pending since last visit.
6. They will also cross check difference between Vehicle insurer approved amount.

Somesh Singh Panwar [protected]

Complaint on ORANGE AUTO PVT LTD, TARA TOWERS, SURYA NAGAR TOLICHOWKI HYDERABAD 500008 TELANGANA STATE INDIA

I have done my Honda two wheeler servicing at Orange Honda service center Tolichowki hyderabad on dated 02-Feb-2024, and the estimation of the servicing was Rupees 2000 but later they charged me Rs. 4000 stating that they have replaced some parts, however from the next day of my vehicle servicing I found engine oil was getting leakage from the vehicle and the rear tire break was also holding, So I have visited the service center again today 5th Feb-2024, but no mechanic was ready to take up the complaint then I had to call the manager Ms. Sharada Muthyapaga she assigned the work to Mechanic Mr. Sikander he said he will fix the issue in 30 minutes time, and I was sitting at the waiting hall where I had to wait almost 3 hours and later I called Ms. Sharada Muthyapaga but she did not answer my call and when i check my vehicle I found that the mechanic just kept my vehicle aside and went to somewhere out side the servicing center and no body was there to help me, then I had to enquire about CEO Mr. K. Sambiah Goud but he was also not present at the service center then I had to call him on his but it was my utter surprise that this Sambiah CEO was very rude with me over the phone and said that he will assign this work to somebody at the service center, So I told him neither mechanic nor manager responding to my concern so I asked him to intervene because I was waiting for almost 3 hours at your service center for such a minor problem, after some time CEO Mr. K. Sambiah Goud came to the service center and very recklessly he was replying to me, I got surprised when I saw your CEO and his language and body language towards me.
When I have done my Servicing on dated 2nd feb 2024, I was forced to give 5 ratings for orange honda servicing tolichowki hyderabad
it seems that this was you guys are taking all fake 5 start reviews, any how I have to make a formal complaint on this and need this should be address by some higher authorities and should call me and update me the status of this complaint before I escalate this to the higher authorities
Waiting for your reply and phone call
Regards
Hameed Khan
Hyderabad
ORDER NO JC-AP[protected]-020286 DATE 2-2-2024
SPO-AP[protected]-02771
VEHICLE TS13EJ0987
ORANGE AUTO PVT LTD, 8-1-21/145- TARA TOWERS, SURYA NAGAR TOLICHOWKI HYDERABAD 500008 TELANGANA STATE INDIA

I have bought a Honda 6G from SLV motors Chikabanavara all my service covered from this place who is alliance with Turbo Honda Nelamangala, I had issue with Check light since 4months for the first time they charges me Rs 800 & against Rs 2000 as the problem still persist, however I was aked to leave vehicle at Turbo Honda for which I did & charged me bill of Rs 5, 188.98 & forced me to take Extended Warranty Plus from Turbo Honda which I did paid Rs 1, 317 when the reading was 50, 451kms as my problem still persist & my Vehicle Engine started making big sound today I left at Planet Honda Dasarahalli, They are not accepting Extended warranty coz my vehicle had droven 53, 500 kms, In the first instance why they sell Me EW when I can't claim as it's beyond 36, 000kms as per Planet Honda Executive, it looks like Honda has dipped down in quality & maintaining the dealers & dipped down inkeeping up their quality products..I have been mentally tromotised & making calls no proper response, can some 1 help me please

Dear Team,

REMINDER...

Still I don't have any result from my last complain. I'm working private job and Do any know how much difficulty faced from last 15days without personal vehicle.

I don't know Is this manufacturing fault or other . But give me all details reply in mail, don't need any verbal communication.

Please try to understand my situation and give me positive response...