Honda 2 Wheelers India Complaints & Reviews

Dear Honda Team, I have purchase Honda Activa 6G on 15th Nov 2022 at Hamsa Honda, Baji junction, Visakhapatnam, Andhra Pradesh, Vehicle Number AP39RJ9522,
on 13th August 2023 my Two wheeler Honda Activa 6G vehicle had not stoped at while I'm in driving and indicator orange light is on for some vehicle problem, immediately I have informed to the showroom staff but no one helped me to get resolve for three days and on 16th August 2023 morning I have took my active Honda vehicle to Hamsa Honda showroom at Baji junction, Visakhapatnam and requested to check the problem but the showroom technician don't understand or couldn't resolve my vehicle problem so he informed to near by other service showroom mechanic so I have handover my vehicle and went to home, on 17th August 2023 evening I received a call from the showroom (Mr Ramu) showroom supervisor had informed me that some engine or electrical harness problems are there with my vehicle so I have to pay Rs. 3500/- towards the ratification of my vehicle problem, it's just 9months past which I brought this Honda Activa 6G and I have faced this problem for the 1st time is there any solution to my vehicle or can I get any compunction, request the Honda Team to get back to me ASAP.

Thanking you,
Reshma,
[protected]

Committing wrongdoing entails the act of soliciting a customer to sign a blank document and exploiting their trust to substitute it with a different vehicle. Additionally, neglecting to present the vehicle before its registration at the Regional Transport Office (RTO), and the absence of any documentation provided up to this point, contribute to the situation.

On June 17th, 2023, I visited the B U Bhandari Honda two-wheeler showroom located in Viman Nagar. During this visit, I expressed my interest in purchasing the top model of Honda Activa, specifically the Honda Activa H-Smart variant. Throughout the process, I was shown a similar vehicle, and all negotiations were centered around the H-Smart model.

Surprisingly, they requested my signature on various blank documents, which I agreed to based on the trust I placed in the Honda brand. The documents lacked any information about the vehicle model; however, I did provide a quotation form that did not specify the model either. I was given a receipt for the lower model, the Disc variant, which I initially didn't pay much attention to.

An agent representing the Regional Transport Office (RTO) contacted me through my mobile phone, requesting an OTP. Strangely, this same OTP request was made by a person from B U Bhandari. Without showing me the vehicle, they proceeded with its registration. Now, they are urging me to accept the lower model, the Activa 125 Disc, which was never discussed or negotiated since our initial conversations.

I initiated a complaint via email with both B U Bhandari and honda2wheelersindia.com on June 24th, using the complaint number #[protected]. Regrettably, I have not yet received a satisfactory solution for the reported issue. Despite multiple attempts and contacting Honda customer service, I haven't received any responses from them. On the other hand, I've been receiving emails from B U Bhandari, urging me to retrieve the vehicle and employing threats of imposing parking charges and potential vehicle damage consequences.

The complete payment, amounting to Rs. 2111 as an advance and Rs. 110000, was made on June 17th and June 18th, 2023, respectively. Given the lack of alternatives, I am seeking assistance to either obtain the H-Smart model as initially intended or to cancel the two-wheeler purchase entirely and receive a refund of my money.

Pre Booked Honda Unicorn Grey Colour for my Cousin shanmugasundaram on 14/04/2023 by paying 5000 at Veera Bikes, Sub dealer For Honda Motorcycle, Gummidipoondi, Tiruvallur District,

The sales Staff informed that it takes around 1 month For new bike launch
but on 17/04/2023 Sales Staff informed that bike has launched and if i pay some advance and confirmed i can get bike within a week, So we paid 50000 0n 17/04/2023,
then There is no Proper response from showroom staff once again they told me to pay some amount to pay to distributor so on 03/05/2023 we have paid 40000 on 03/05/2023

Then several times we have contacted the showroom staff with contact number [protected] and Showrrom Owner with number [protected] owner told me to wait for 10 days after that they have extended to 10 more days and finally i got my bike with different colour than the one i booked (GREY) on 26/06/2023 evening at around 7pm by paying the remaining amount, the showroom staff told me that they have available only Black as no other option we got it.

Registration done On 08/07/2023 Since Now we havent got OTP or Reference Number or Application number related to registration, to my mobile Number [protected]

Insurance Copy Not Given since the bike Purchased on 26/06/2023 we are riding the bike without Insurance Which is Unsafe

on 15/08/2023 only we got invoice after Long Struggle thats too with a different Date than we purchased

Regards
karthick [protected]/[protected]

Have bought a shine bs6 bike in 2021, but since the silencer of the bike is very close to the brake, even if the bike moves a little, the foot touches the silencer and it burns a lot. So for that it is necessary to provide some safety cover. The silencer of the rest of the bike or car is far from the foot brake so that no matter how the car slides or falls, the foot does not get burnt. Please do the same for shine bs6 bike. Or if installing a safety cover should be informed

I buy new bike, gear stuck frequently, when i start sometime hight lever something getting off, i went to dealer but not get resonse,

I have done the claim my bike isurane in month of may claim passed but honda 2 wheleer team not arrange the part since 3 month i have lock compalin by call & tiwtter also but no respone from honda team

#bycot honda

Since early 2000s I've been a dedicated Honda customer and even now we own 3 Honda scooters in our family.(Registration Nos TN76D7266, TN07CL1753, & TN76M8470. I'm saying this to say as a customer I've been loyal to the brand for 2 decades plus.

Over time the company has succeeded admirably in garnering a large market share, but somewhere along the way lost customer focus and sensitivity, which in the first place ensure their success.

I live in tenkasi, (South Tamil Nadu) and we have Ishana Honda as the dealer here...a dealer, who i believe has no clue of managing customers. I'm not basing my accusation over one incident, but my experiences over the past few years. The earlier dealer, Meenakshi Honda, with Mr Dalton at it's helm managed things and customers admirably. But alas with change of guard came deterioration.

My current experience was that i had given my scooter no. 7266 last sat, 29/7 for addressing a drag in the scooter. I was told that some fork parts and the rear tyre needed replacement.
I agreed and the scooter was delivered to me today the 31st. I observed the meter needle was moving eratically, a problem that wasn't pre existing.

The dealership by way of the service manager Mr Vigneswaran informed me in so many words that the dealership cannot/will not accept that the meter did not have a pre existing issue and hence the dealership will do nothing towards resolving the meter issue.

Bottom-line, i was informed that it was my words agaist the dealerships and they would prefer to go with their contention... In so much calling my integrity to question.

My humble submission is this: in such cases where truth cannot be verified, if it Honda's started stance to question the customer veracity?

If that be the case I'm sorry that it will prove to be an uphill task to stem the rot, particularly at the rural agencies.

I don't know if you would reach out to me with a solution. But as a senior citizen i will expect the courtesy of a reply from your management.

Regards

V Chandrakant

Fuse bar bar kharab ho jata hai mai 5 se 6 bari change kara chuka hunlekin bar bar kharab ho jata hai v.d honda palam service centre ashwini 4 se 5 din chhodani padegi pahle bih 5 ghant mere ko bitha ke rakha gaya hai frfir bhi theek nahi hui or kisi bhi time babling kar jati hai

Recently i purchase hond activa smart. Dealer taken rs 1500 for OBD checking of new scooter. It is responsibilty of honda to confirm all checking before delivery.Why they taken additional charge from us

They are not ready to mention these in bill also. i mail complaint 3 times to honda customer care but no action

marikar motors attingal 695101 kerla

KL-16-AA-9095

Myself T.Veerabhadram bought a new ACTIVA 125CC (6G) on 08/05/2023. The battery was failed with in two months . When I was on my bike suddenly it was stopped on main road, I pushed myself nd took that to showroom. After three hours I went back they gave the Same battery then didn’t even changed new one . I asked them it was in recent time so I asked for new battery but the mechanic(Shiva and Venkatesh) was rude to me ! This is not fair . I am really upset . I hope for new battery!

Ph no:[protected]

I did complain register on 12.07.2023 and I am going to showroom and handover my bike but now they shall no any details information by call or message. What's going on at the moment I don't know. this is my communication w r.t ticket No[protected] please enquiry shortly and please inform which condition have my bike

Initial issue- seat lock issue
It occurred many times Now ECM issue. Left the vehicle on 29.06.23 and still issue not resolved.

I would urge the company for exchange.

Dear sir,
I gave my honda Dia scooter for rectification of buzzer sound of indicator which is not working, cleaning of plug and spanner symbol coming in the panel. In the morning they are not telling me buzzer sound can not be rectified and in the evening when I collect my scooter spanner sign is still showing in the panel, buzzer sound for indicator not rectified and plug is cleaned or not I cant check. only thing they did is cleaning of scooter.
It is very pity that Marikar motors in Trivandrum, kerala is the authorized service centre and they are not able to rectify the problems. I will not suggest anybody to buy from Marikar motors. Their service is worst and Honda company is not taking any action to improve the satisfaction of customer. Their aim is to claim the money without doing the work properly.
Thay are telling me the buzzer sound coming for indicator cannot be rectified. Then why the open for service. My name is stanly Thomas and I bought this for my daughter. Anyway I am not at all interested to do anything in future with this Marikar motors. My phone no is [protected]. and my address is moolavilakom, vanchiyoor P.O trivandrum. This compliant I put is for the future customers that they will get proper service from this company. I know any good service from Honda company and the Marikar motors.

REgards
Stanly Thomas

Honda is cheating me by not providing spare parts for my CBR 250(2020 model) vehicle after more than a month.complaint no:[protected].I ordered spare parts from my nearest Honda service center Big wings tirunelveli.Big wings tirunelveli manager said spare parts reach us only from Honda headquarters.But when we spoke to Honda's customer service number [protected], they are misleading that only the nearest service center is responsible for the spareparts. Repeated mails to [protected]@honda2wheelersindia.com got no proper response.My two wheeler has been inoperable for two months now.I want 19217-P72-013 (nos:-1)honda please provide me spare parts...

Autofin Honda, Himayat nagar, Hyderabad charged extra for JOB Code No.SJ203502-Suspension overhauling, Job Code No.SJ203501-Clutch Overhauling, Job Code No.SJ203503-break overhauling, Job Code No.SJ300000-Nitrogen gas filling charges, Job Code No.SJ2888888-Hygine and Sanitization charges, Job Code No.AP010013-C.P.S-Consumables P.S ( Consumables on paid service), Job Code No.SJ203204- Opening and Fitting of Rs.1384.06 + taxes Rs.250. I have...

As i have purchased an Activa 125 on 4/4/23 at Hyderabad Harmony Honda RC PURAM but I have not received receipt of total amount need a total proper SYSTEM GENERATED BILL and i have got a better price than this showroom after purchasing from hear same has been mentioned at showroom when i visit to showroom but no use they say dealer to dealer price ( Rs 4000/-) will be different and i have exchanged my old vehicle at showroom and i have not got ex change bonus, for everything I had follow up with store executive, when i purchased the vehicle, executive asked for that sir do you wish to register the vehicle from showroom are yourself, i mentioned from showroom and i have mentioned that i need a particular No is it possible they said yes and not mentioned any amount for me, but taken Rs 750/- for No plate and not mentioned how many days it will reach me, as i went for RTA for registration to my suprise they have not given any price list to me i have awaited 1 hour at RTA and RTA executive taken Rs 400/- but not got the refund for me i don't know is this happened with me or with everyone

Same mail is been sending since 1 month but no use what a pathetic service experience

Patson honda showroom belgaum karnataka 590001 battery not provided please help sir

It is almost one year past but still have not received My RC for my new bike registration number : MP09XL1381. I have visited multiple times to post office and show room as well but they have not helped me to find my out my RC. My living address :
34/3, Clerk colony, pardeshipura, indore
Madhya pradesh 452003.

Recently I buy a bike Honda SP 125 from Rohini Honda rithala, the accessories they provide with bike was extremally poor in quality and not adequate in stock also.

Out of 5 accessories they provide me only 3 at the time of delivery due to stock shortage and rest have very poor quality. when asked they simply told that this is what they get from Company only.

I Debolina Sarkar purchased a new Activa 6g, bs6 on 02 Apr 2022 from New Ghosh Motors at Gobardanga, North 24 Parganas, West Bengal. After two months it showed the missing problem. Gradually was increased. Reported to the garage but they didn't solve the problem. After that I took it to Machalandapur Hakdar Honda Service center, they were unable to solve the problem and directed me to go to Basirhat Haldar Honda service center. There they changed the starting relay and return me. After another two- three months same problem started, gradually it was increased and made me nearly to cause an accident. I gave it to servicing but they were unable to solve the problem. Now the problem is worst. Now what to do. Should I throw it. Otherwise it may cause an accident. I am very much disappointed after taking this scooty. I think I will not recommend any body to purchase Honda two-wheeler. -------- Debolina Sarkar